User Submitted Reviews

» Latest Reviews for All 15,654 Nursing Homes Nationally

The average user rating nationally is 2.8 out of 5 stars based on 31,396 ratings.

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  • Elmwood Hills Healthcare Center LLC Blackwood, New Jersey 08012

    I think they are understaffed. Since it has been bought by ocean healthcare it has gone down hill. There Facebook page is nothing like the unit my Mom has been on for 5 years. Sometimes there aren't any staff members in the dining room. Weekend staffing is bare minimum. Some weekends have only 2 aides for the whole hall. When I bathe my Mom, I remove crud from her feet and naval. I have been questioned about bruises on her by ADON. They have treated devoted family members like criminals. I could go on and on! I ask for very little, and sometimes don't get anything. The unit manager changes often. Still waiting for follow up from 2 years ago!

    And the business office! I can't wait for them to be investigated.

  • Signature Healthcare of Primacy Memphis, Tennessee 38119

    I love and respect nurses and know what a difficult job they have. This being said, your nursing staff has been teetering on the side of absolute negligence. Yesterday, my father was left shut in his room during a fire drill. Thank God it was a drill, right? Last night at 9pm, my dad started ringing for a nurse to get him in a clean diaper for the night. Do you know that he wasn’t helped until 11am TODAY by his physical therapist? She had to cancel physical therapy so she could do the job that should have been done the night before? You should all be ashamed. He is a human being!

  • Center at Centennial, The Colorado Springs, Colorado 80907

    Do not use this facility for your loved ones. My mom has dementia and was hospitalized for a blockage from there they took her to Center at Centennial (CAT.) I have been taking care of my mom for 5 years  and she loves to fall so we had to take extra precautions to keep her safe at home. The hospital also knew about her condition and decorated her with  bright red bracelets that read "HIGH  FALL RISK" and the hospitals report also had warnings of her condition and all was passed on to CAT. 2 days later my mom broke her hip in Centennials care.  The 2nd big incident was my mom has grown her hair for spiritual reasons for 6 years and because it was so knotted up and tangled that a day before her release they cut her hair to ear length. My moms hair was down to her bottom and I spent countless mornings helping my mom braid her hair and she never had knots, but the knots in her hair looked as if she was kept in bed most often. Upon her release I was given her medications most were empty they could have given her at least a weeks worth since they had newly filled meds they kept of hers and he gave me an appointment time for her surgeon for her hip and sent us home without any further instructions. I was panicked because she had come home with a catheter that I knew nothing about and when I called the doctor he commented on the unprofessional facility. There is a heavy set nurse very nasty  had yelled at me  because I decided to take my mom to the restroom after waiting an hour for someone to come help, she had an attitude after this incident and made me feel very uncomfortable.  Regardless to say my mom was nowhere near rehabilitated. My Mom is now starting to walk again thanks to our in home nursing with   BAYADA.

       we had no idea how to move my mom without hurting her. Confused from the affects of her  anesthesia

  • Boulevard Health Center Rochester, Michigan 48309

    This facility is one of the two top rated care centers in the area. As far as I'm concerned it is the Gold Standard by which all care centers should be compared to. My wife is a current resident and is receiving excellent care. The staff is caring, friendly and responsive. Any concerns are quickly addressed. Kudos to Mrs. Debbie Foster for her excellent service. The place is clean and well run. Quite the opposite of many of the facilities we visited before we chose this one. If you or a loved one is in need of this type of care I don't think you will find a better place for them anywhere.

  • Solera at West Houston Houston, Texas 77084

    Take your love one somewhere else. Doesn’t matter what the doctors anre the hospital say. Find another place nice place looks like the Sheraton hotel you won’t get the service. And if your looking for a job in anything at solera go elsewhere value you hard working liscense because you won’t keep it long working here the pay suck and we are always under staff unless state comes in. Please take all of our words are text run from this place. DON is a snake so is that EOD she doesn’t like anybody

  • Onpointe Transitional Care at Texas Health Arlingt Arlington, Texas 76012

    The worst experience imaginable. Very understaffed. Call buttons not working. Wait 20-30 minutes minimum if you need more than one person to help move your loved one. Who knows how long If no family member is there to hunt them down . If you need true "skilled nursing", this is not the place to go. It is impossible to say how we regret going there. Look long and hard when you need care. Wish we had.

  • Kinzua Healthcare and Rehabilitation Center Warren, Pennsylvania 16365

    This place is a dump. They don't have nearly enough staff, everytime you have a problem the administrator puts on his smile and just plays nice. The residents don't get nearly enough care. Everytime I'm there during the day most of the staff just disappears. I'm guessing to go on break but so often? No one's ever around to help and the place smells like urine. There is always a man soaked with urine in the lobby when I come in. I noticed where he sits in the lobby there is a stain. I assume because he sits there and does it so much.

  • Brookside Multicare Nursing Center Smithtown, New York 11787

    DO NOT SEND YOUR LOVED ONES HERE! The nurses and aids neglect their patients, make fun of them, mock them. My mother begged for a week straight to be sent to the hospital and they said that she did not need to. She became so sick and weak she could not feed herself and two of the aides there said to her " we are not going to feed you like a baby" so she did not eat for days. I finally threatened the night supervisor to call 911 to have her brought to the hospital. So they sent her there finally. We find out that she has congestive heart failure. If she had stayed one day longer she would have died. THIS PLACE NEEDS TO BE SHUT DOWN!!!

  • Adira at Riverside Rehabilitation & Nursing Yonkers, New York 10701

    Please do not go here with your loved one. The Administration is very bad, as is the Social Worker, they will only yes your serious concerns, your family member will be doomed. A very inadequate facility, very sad for all those who are unfortunately here. I had to stop visiting my family member, my visits were making me physically and emotionally sick.

    God bless all, prayers for health to all the residents!

  • Veracare Burbank Burbank, Illinois 60459

    I'M SO SAD, I WANT TO CRY:

    AS A PROFESSIONAL WHO ENJOYS BEING A PART OF A PROGRESSIVE TEAM WHO WILL WORK DILIGENTLY TOWARD THE GOAL OF QUALITY CARE FOR PATIENTS WAS A DESIRE EXPECTED TO BE LET AT THE CURBSIDE.

    FINDINGS: NO ONE REALLY WANTS TO DO A DARN THING EXCEPT FOR TO KEEP UP CONFUSION, BACK BITE, WANT TO BE IN CHARGE AND SHIRK THEIR DUTIES AND RESPONSIBILITIES ON TO SOME OTHER STAFF MEMBER IF THEY CAN.

    I HAVE NEVER SEEN ANYTHING LIKE THIS IN MY LIFE IN HEALTHCARE! WELL, NOT UNTIL I CAME TO THIS PLACE TO WORK.

    HOWEVER, HOPEFULLY AT SOME TIME IN THIS LIFE TIME ALL WILL COME OUT, AND THE WORD WILL GET OUT IN THE COMMUNITY, THAT IF ONE NEED GOOD SAFE NURSING CARE, DON'T CHOOSE THIS PLACE, AND IF YOU ARE A GOOD CAREGIVER, BY ALL MEANS DON'T APPLY TO WORK PLACE. WHY? IN BOTH CASE SCENARIO'S, ONE WILL BE FULL OF NOTHING BUT REGRET--JUST LIKE ME.

  • Integrity Health Care of Wood River Wood River, Illinois 62095

    I am a resident here. In the past months there has been several times that the nurses have forgotten my medication. I am not talking about aspirin but my insulin and other important doctor ordered medication. This happened twice in this week alone. The last time the nurse has marked it as given. Wow, It is so easy to falsify their records, if I hadn't said anything and had a video to prove it, no one would have known. Many nurses here are incompetent and make serious mistakes and/or purposely withhold pain medicating if we complain. I have been told by Carla the Administrator that there is a nurse shortage. This is no excuse to keep bad nurses. Many residents are unable to communicate. When I make a complaint I am told "Well no one else complained." DUH! I think they count on this and use it as an excuse not to fix the many problems that are here. If you do have a loved one here keep on top of their care. If you don't I promise you many times their care will be less than adequate.

  • Aristacare at Whiting Manchester Township, New Jersey 08759

    No stars. They deprived my father of all water and food and shot him with morphine, until his mouth, tongue and gums were bleeding welts from horrific thirst. He had no terminal illness whatsoever, I personally can't and don't condone torture. The administrators and van dyke hospice do. His death certificate said death from natural causes. A guillotine or bullet would have been merciful, in comparison to the unbearable suffering he was forced to endure. To this day, I can not get my hands on his medical files. My mother was the poa. These brutal people treated my father like a sub human, and euthanized and exterminated him.

  • Marysville Care Center Marysville, Washington 98270

    Only put one star. Otherwise review would not be put up. I am not blowing any of this up, out of proportion, at all. It's all real and true facts. Have the charts to prove. Friend of family was brought to the Marysville nursing / Rehab Center within two weeks she has three cracked ribs and a broken pelvis and it is ripped they never bothered to call 911 or bring her to the hospital she had bleeding around her heart bleeding in her lungs before she went to the Marysville rehab nursing home she was at Providence hospital she had none of these issues before she went there then she had to go back to the hospital because of the situation at the rehab nursing home and she died of blunt-force.. I am totally disgusted and pissed and hurt that she had to go this way they said they don't use bed railings they don't use any kind of alarm on the bed nothing so how long was she on the floor they said that she fell out of the bed 3 times that's how she got all these broken bones this isn't Nursing Facility seriously. And why they did not call 911. Who knows. This is to do with the night shift. I am not letting this go !!!!!

  • Renaissance Rehabilitation and Nursing Care Center Staatsburg, New York 12580

    This place sucks!!! Hallways stink when there changing sheets, if your in pain don't bother calling a nurse because they take there time checking to make sure everything fine (if you can find a nurse at the station).

    Physical therapy, you'd do better watching YouTube.

    My husband changed in the 2 weeks he spent there. Once home he ran out of meds & we was going through withdrawal, turns out they were O.D.ing him & we ended up back in the hospital. My husband arrived there on a Friday & spent the weekend without meds, the rehab told us they never received them but when we ended up in the hospital… Turns out the pills were delivered to Renaissance & seemed to disappeared but the rehab knows nothing of this…

    Knowing what I know now…ALL THAT GLITERS IS NOT GOLD, the place looks nice but really look into it before sending anyone there!!!

  • Mirabella Portland Portland, Oregon 97239

    Mirabella's skilled nursing is a major disappointment. Five years ago, my mother was treated at the Mirabella skilled nursing following a broken hip. Their kind care is what brought us back: however, much has changed on the 2nd floor of the Mirabella. Today I called 911 and had to have my mother transported to the hospital due to the medial neglect she suffered in Mirabells's skilled nursing. Mirabella's nursing and therapy staff is contracted out and particularly the therapy staff have teriible attitudes toward the patients. They hurt my mother and ignored her many, complex medical issues. The staff at the Mirabella is not in the business of healing patients, rather they are in the business following minimum medicare guidelines. Do not expect to receive any type of patient support or advocacy. The social worker/case manager is particularly inept. The healthcare management and administrative staff has had much turnover lately and it shows. The lack of organization and communication negatively impacts patient outcomes.

  • Manor Court of Carbondale Carbondale, Illinois 62901

    My husband's stay at Manor Court in Carbondale was short, 2 weeks & 2 days. We were quite relieved to be told we had to leave the skilled care unit of Bounceback. The recliner he was told would be provided never did arrive. Even when I offered to buy it, the unit leaders said they had to get it. His physical therapy was about 30 min. per weekday. His time using a walker was limited within that therapy session, so of course, he never got any better at walking or moving himself from bed to wheel chair. When not in bed, he was set in the wheel chair and transported where he needed to be via that. When I asked why not use the walker, the reply that he could only use that if a physical therapist was available to assist him. His speech therapy was not provided as recommended. He was on tube feeding, so food by mouth was not allowed. The speech therapist said there was no sense in doing speech therapy because the goal of that was to eat. If he ate, he might aspirate and get pneumonia again, so they did not want to be part of that.

    Everynight he needed help urinating, even into a urinal. He pressed the button to call for help, but help was too slow in coming. So, every night he was wet with urine until someone came to change the wet clothes and bedding. It really was a mess and very disruptive of his sleep at night. We were told that only two staff persons were in that wing during the night. Some days the uninal with urine in it would sit on the dresser all day.

    The room was not well cleaned. The bed rails, the tray table, the dresser top, and the bathroom always needed to be wiped clean. Spills were poorly cleaned up, and soiled linens went unchanged for days.

    There were a lot of people around during the day, but their names were not posted in the room, nor was their position. It was hard to know who to ask for.

    After a few days in the double room, a request was made for a private room It was explained that it would cost $40 a day more. Even after agreeing to pay that charge, the change of room was never made, even though it was supposed to occur within the week. The location of the bathroom for two people was poor. Taking the pole and bag for the tube feeding into the bathroom via the wheelchair only was a real trick. The bed by the door got the light and noise from the hallway, as well as people walking through that space to get to the other bed space.

    Staff were very casual about hygiene. They seldom washed hands or wore gloves. Equipment used for feeding and medications were not stored, cleaned, or protected from contamination, even after a verbal note of that practice was issued.

    So, the service that was going to be provided was not provided. Information was slow, incorrect, or not available in a timely manner. Staff were reluctant to do anything other than their specific task. If they left to get an appropriate person, they seldom returned. The place looked really good, but in reality was not suitable. We were glad to be told he had to leave.

  • Providence Homestead Lexington, Kentucky 40504

    I would like to thank the staff at Homestead for the kindness and compassion they showed to my Mother while at Homestead. I have great respect for people who take care of the elderly. I have no regrets choosing Homestead as a care facility for the last days of my Mothers life. Many THANKS Ron Chasteen

  • The Heights of Tomball Tomball, Texas 77375

    Some staffs are very disrespectful and rude to other staff. Caregivers, and nurses are quitting do to be disrespected, and rudeness from the head people. Nurses talk people business, and when it comes down to telling the DON or the administrator nothing done about it. They tell famil members anything just to get them in the building. The nurses does not believe in answering call lights. They will sit and wait on cnas come out of a room, and tell them they have a light on. I recommend families, and people that’s looking for a job or a place for your family this is not the place for you. They always working short handed, because they have a person that does not know how to do the schedule, and she refuse to help out on the floor. She had told patients she do not change people anymore , because she’s the boss now….. BEWARE OF THE HEIGHTS AT TOMBALL!!!!!

  • Candlewood Valley Health & Rehabilitation Center New Milford, Connecticut 06776

    Unfortunately, I was shocked totally from the way they are treating our beloved ones…This place is full with Urine smell every where, I cannot sit down at all …It is infested with bugs, the bathrooms are not clean…the food is terrible I cannot stand the smell of it, the utensils are dirty…the staff are horrible to deal with especially the Managerial they don't show up at all they put a puppy called cindi she is horrible, she is a thief and stealing the residents funds…Go and check on them…the