understaffed no management unsafe conditions
The average user rating nationally is 2.8 out of 5 stars based on 31,012 ratings.
|5 Star||4,371 reviews|
|4 Star||1,159 reviews|
|3 Star||475 reviews|
|2 Star||969 reviews|
|1 Star||7,640 reviews|
|5 Star||10,392 ratings|
|4 Star||2,438 ratings|
|3 Star||1,481 ratings|
|2 Star||2,629 ratings|
|1 Star||14,972 ratings|
understaffed no management unsafe conditions
Unclean, understaffed, & care only about the money.
My mother is a patient at Christian Care and I couldn't be happier. They aren't perfect but the staff I have met is great. The nurses are good at what they do and the therapists are fantastic. This is a brand new facility and they are still working out some of the kinks, especially with their CNA staffing, but I have been in some other facilities like this and I can tell you that this facility is the best I've ever been in. Highly recommend.
Another place that the only agenda is to make money. My father was placed here after a long hospital stay for about 30 days. This facility is much farther away for me so I wasn't able to be there very often. The lack of care is just overwhelming. He has his leg amputated so with out his device walking isn't possible. So can someone explain to me how a facility can have patients that need to be turned and not do it. How do you know you ask? Well he left that facility and has a sore on his heel, one on is calf. Big enough now that he may lose his leg. That is called neglect. Anyway you slice it. I wouldn't send a dying animal to this place. If you cant turn them hire more. Hell call me I would have had someone down there. To me this place should be shut down. If you cant take care of people who are placed in your care for healing then you need a new job.
The squeaky wheel gets the grease at this care center. My mom died there and was constantly under hydrated. The CNA's do their best, but they are very short handed. Medical care is usually accomplished by having your loved one transported to their own personal care physician who can then document and send orders to the medical staff at the care facility. The billing office is absolutely unresponsive. Best advice is to NOT pay up front. Make them bill you first.
This facility has done a fantastic job at taking care of my father. I appreciate the kindness of staff and Administration. Thank you for helping my family through this all. We Appreciate you.
My relative is at Woodmere. Overall, she is very satisfied with the services and care at Woodmere. She says that the nursing staff and physical therapists “know what they need to do” and do it with care and a professional attitude. The quality of the food is fine as is the laundry service. She also tells me that patient safety is important there and this makes her feel safe. Lastly, Woodmere works hard to respect its multicultural residents.
I would not recommend ANYONE to this facility! They are always Short staffed and the overall cleanliness is bad.
HORRIBLE, HORRIBLE PLACE. WOULD NOT PUT A DOG IN THERE
I've never been inside, but I live next door to this place, and the staff are frankly terrible neighbors. If multiple individuals working there are willing to almost run down and then curse out pedestrians in the area, I can't imagine them being worthwhile at all for patient care. The nursing staff there have universally been jerks when I've been forced to interact with them outside the facility, and that's got to reflect on their quality of care.
Smells of urine and feces, the staff is less than helpful and never reads patients records, unsupervised patients who are high risk fall. It will be the demise of your loved one.
I would like to know why there aren't any reviews since 2015. You can't tell me there has not been any reviews submitted since than. They say to contact your management about complaints, but they don't follow through. Who else can we contact?
This place is a dump! My mother was there for less than twenty four hours and we pulled her out. Completely understaffed, call lights going off and no one responding, dirty utensils, cold food, I could go on and on. I feel so sorry for the residents stuck in this place. I'm also a CNA and I have never seen anything as bad. Do NOT place your loved ones here.
The website is very misleading and portrays a very attractive facility. In fact currently it is under construction with no outside access of places to sit for the residents. Although the patients are kept clean, there is a lot of dirt and grime to be noted, Much of the equipment seems out dated and very worn. Individual needs of residents may not be met due to faulty equipment such as improper fitting wheelchairs. Care varies greatly. For the elder population, one would hope for more engagement and
better observation of health issues.Rating this with a star system is difficult as I do not have experience to compare it with other places. Although I have seen many competent staff, have been shocked overall and it is hard to know if what I am seeing is the 'norm'.
This is one of the worst nursing homes around, when my mom was in there, they gave her meds that she was not even suppose to be taken, the day before she died, they said she fell out of bed, said the railing broke, after she passed they went In stole her candy that my brother gave her for mothers day, they tried to blame it on us, I told them when she was actually dieing I checked her drawer and the candy was still there, she did not open it, they stole other private things of my moms, I can't believe someone could steal from the dead , This place is the worst, they tell you doors are locked at certain time, they were never locked, I use to go in all our of the nite, and they never knew I was there,
This is a terrible place for your relatives. The staff is very unprofessional
I am at Brookside Multicare Nursing Center due to a stroke. I find the nursing care and therapy services to be excellent and very professional. I like going to many of the recreational activities. Brookside always attends to my individual needs and responds to my problems. Overall, I am very pleased with the quality of care and attention that I am receiving.
Staff is wonderful to the residents. Floors are cleaned daily. Improvement needed for food selections. Care planning meetings are regularly held to review care of residences. Our family appreciates this great facility.
People wait for hours to get help for whatever they need…very poor service …poor care…very sad to see
I to was a patient brought in for rehabiliation. My family didnt know where to have me go and i said we could try. well it was absolutely the most horrible envirnment that i have ever been in. I did not get my meds for over ten hours and i i fell t rying to get to the bathroom for i couldnt get help. it took me six month to heal my leg I hurt in this place. No human being should ever be treated as I was there. It has changed my world for now i trust no place even a hospital and have tried really hard to get through this experience. please, if you have someone that needs help do whatever it takes to keep them out of this hole. when they took the hospital down they should have taken this buidling down and the staff are not on the up and up. i really cant say enough about this place. they herd people in that have next to no money and treat them worse than a farm animal is treated. close this plae down before something really goes wrong. horrible place
The staff is very friendly to the residents and family.
Thisplace does not are about its residents. Unless you are a family member that will advocate day and night nonstop then don't bother with this place. They are fake and pretend to care when family is present but when family leaves they will just ignore the patient.they do NOT distribute meds on time and not inform the family of declining patient condition. They are good at ignoring people that are suffering
Completely incompetent staff my mother was there for a couple days for rehab after knee replacement surgery, they tried to give her the wrong medicine on multiple occasions she is allergic to iron and she told them multiple times and they still tried to give it to her, she asked them to clean her pick line for an entire day they never cleaned it and it got clogged then they had to replace it which is very painful, she ordered dinner and the nurse forgot to place her order and when she asked about it the nurse said that the cafeteria was closed.
HORRIBLE PLACE TO SEND YOUR LOVED ONES TO COMPLETELY INCOMPETENT STAFF.
stay away……very unprofessional
My mom spent three months there with a broken hip. The place was very clean and had a good staff that tried hard. Meals were good and they have a nice dining hall, beauty parlor and gift shop. Great views and place to walk. Professional physical therapy staff was helpful. She made some good friends and was comfortable except when left at the nursing station until I got there sometimes. I would recommend the place but always be there to check on your loved one and help out.