User Submitted Reviews

» Latest Reviews for the 3 Nursing Homes in Sandoval County, New Mexico

The average user rating for nursing homes in Sandoval County, New Mexico is 2.1 out of 5 stars based on 9 ratings.

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  • The Suites Rio Vista Rio Rancho, New Mexico 87124

    THE SUITES AT RIO VISTA

    Assisted Care Facility in Rio Rancho:

    One of the worst facilities I have ever encountered, especially when it comes to proper payment of services rendered to this facility.

    I have had extreme difficulty in receiving prompt compensation for my service rendered to the residents of this facility, providing necessary live music entertainment, as requested often by the residents as well as the Activities staff.

    Superficially this facility looks decent.

    However, the reality seems to me that from my experience of having been here numerous times in the past and even to the present, this facility is quite disorganized, especially regarding communications among the management and the staff, and including even the headquarters of this facility whose entity is not clearly mentioned.

    As far as I am concerned, the "Activities" section of this facility should be rated the worst.

    Stimulating "Activities" for the residents are a vital part of assisted care facilities.

    Yet, after providing innumerable services in this regard, I have had extreme difficulty in getting compensation for my services rendered here, i.e., providing necessary entertainment as requested by many of the residents.

    Non-payment of services rendered is a serious matter.

    The "Human Resources" of this facility should be rated the worst in Rio Rancho.

    Unless they change the present system of compensation for those who provide entertainment to the residents, I will never ever perform at this over-rated "care" facility.

  • Rio Rancho Center Rio Rancho, New Mexico 87124

    I got the opportunity to have my clinical rotations at this facility. The residents are so wonderful, and it is unfortunate that they do not get the care and attention they deserve. The residents look forward to us students going there because we actually take the time to give them the care that they should be receiving on a daily basis. Residents were left sitting in soiled briefs for hours and it did not phase the staff. Also, when residents would ask to be put on the toilet the staff would tell them to just go in their brief. Transfers of the residents were done with out proper equipment. Meals were rushed, and food was awful. The shower rooms were terrible and filthy. These residents are not dead, give them some dignity for crying out loud! I enjoyed pampering the residents and spending time with them while i was there. I am sad to leave because I know they will not get that again until another round of students comes through…

  • Rio Rancho Center Rio Rancho, New Mexico 87124

    This facility has a number of issues: Poor communication, horrible food, unavailable staff, antiquated equipment, very slow response to patients (average response time is 25 minutes). There is no intercom system in this facility so there is no way to determine if the call light that is blinking is a minor request or a desparate cry for help. It appears the money was spent on wall art and not for the benefit of the patient. One is given a nice story but the reality falls very short. The claims for Medicaid applications and financial assistance should not be believed. This facility is a place to take your aged loved ones to be ignored until they expire.