This review may be lengthy, but I assure you, if you have a loved one that is seeking long-term placement or a short rehab stay, you will want to take the time to read it. I have worked full time at Kingston of Miamisburg for 6+ years. I have worked both night shift and day shift.
First of all, this facility claims to "specialize" in respiratory therapy. This itself is laughable. "We have a respiratory therapist on staff 24/7" is what is marketed to the public. ABSOLUTELY NOT TRUE!! After 11p (and most of the time much earlier, say 930p) and before 7-8a the nurse is the one left to deal with respiratory issues that a lot of times, he/she isn't even qualified to do! And good luck if their nurse is trying to reach someone on the phone for an emergency during these off hours! It seldom happens, but if you ARE lucky enough to get an answer or return call, it's about an hour before anyone reaches the facility. And with an attitude. Trachs get dislodged/pulled out/coughed out all the time. People often times get weaned from their trachs too early. Which just sets up more problems for the patient. This is not to even mention how lazy these respiratory therapists are. Oh my God! You would think someone making $30 per hour would be happy to have such a job. Not all are lazy, but seriously, most are.
Working short staffed is a common problem anywhere you work. Any field. But in this type of facility, adequate staffing is a MUST! But not at Kingston! Expect the facility to be short staffed nearly every.single.day. Mildly to severely. DAY SHIFT AND NIGHT SHIFT! And please don't expect anyone to come out of their comfy little office to help out. The last I heard someone in the office be asked to come to the dining room and help feed patients? "I'm getting really tired of this!!" No joke folks.
You also have here at Kingston some great nurses and some really really bad/incompetent/lazy nurses. The latter, I'll go with them. Does your family member have a bed or chair alarm for safety? Better keep an eye on that! Your nurse doesn't want the aggravation of an annoying alarm sounding frequently. Does your loved one have a treatment? Doesn't matter how bad/infected/draining it is. Those don't get changed for days at a time! Don't believe me? Start checking! You need their nurse? Excellent chance they can be found in the smoking area. Doesn't matter if it's an emergency, or the Dr calling, or a pharmacist checking on their medications. Doesn't matter. Not one bit!! At least once an hour around the clock for about 15 minutes per cig. Smokers 24/7. And as far as having an RN on staff at all time? That is also laughable. DOES NOT HAPPEN!
Let's talk about those friendly and not so friendly nursing assistants. Pretty much the same as the nurses. Some great and some absolutely not. Day shift throws responsibilities off to night shift and night shift reciprocates. So who is getting left out of the equation? Your loved one! Their supposed to get a shower twice per week or more often? Most likely doesn't happen. Bed alarms? Same thing. I've seen many many falls/falls with injuries happen because someone didn't answer a call light soon enough for the patients liking. Some justified, some not. Some folks are just too impatient and refuse to wait for help or doesn't call for help at all.
But some nursing assistants like to sit and chit chat with other staff/play on their phone/smoke too much to be bothered with that call light. And most of the staff, and I mean MOST, are big time buddies or sleeping with each other so they dare not tell on each other. I really don't think they care enough to anyway. It's all covered up by the buddy system. And by all, I mean all.
Those little white badges they make us wear? The Versus badge? When the smokers need to light up they just take those off and toss them to the side, usually their desk to make it appear as though they've been hard at work. Management knows all about this too but nothing is ever done, because, u see, it happens on both shifts. And management smokes, also.
I'll just put his here as a short comment: folks in the admissions office will accept ANYONE into this facility. Appropriate placement or not. Especially if their census is down. Some of these folks that are not appropriate and require one-on-one care (such as Alzheimer's patients/combative/high fall risk, etc) do just that. Take a nurse or nursing assistant off the floor to personally sit with you to keep you safe and off the floor from a fall. Leaving the other residents at risk due to short staffing. But keep that census up $$$.
The turnover rate? Beyond laughable. I've literally seen hundreds of nursing staff come and go. No joke folks. Nurses, nursing assistants, DON's, Team Lead/Supervisors. And when the State of Ohio comes to the facility for their annual survey? Everything is in tiptop shape. Until they're gone.
Now, I'm sure as you read this your thinking, if you've been there 6+ years. Why haven't you reported these things? Why do you still work there? Or various other questions I may have riled up in you. 1) I have reported all the above mentioned. AND MORE! Numerous times. Doesn't matter. 2) I love the residents.
Needless to say, I would seriously think about having a loved one stay at Kingston. I don't even refer people to this facility. That's sad.