2 Star User Review
Unfortunately the company cares about profit and not quality of care. Do not believe the star systems that CMS uses. How can you have 5 stars in quality when you have 1 star for health and 1 for staffing? The rating systems are bogus. The truth is that unfortunately this facility is short staffed and doesn't provide quality services to its residents. The food is not nutritional and just gross. There isn't a true restorative program because they are short staffed and pull the aide to be used for other services. There is a lack of quality leadership. Some of the nurses need better attitudes and just need to do better. If you talk to Corporate they lack the willingness to change. It sickens me that these residents eat the cheapest food and no one is willing to give them anything healthy. It shouldn't be allowed. Family members should visit all of the time and demand better care. The system burns out the compassionate workers. Sad.