I try to get to see my mom every single weekend sometimes both sat and sun. My mom has been a resident there since Nov 2015.
I work for the Health dept for Hoboken, and as such i deal with the public daily and it is my contention that most ppl who are happy when leaving my office never feel the need to compliment our excellent service it is only the people who do not get what that want who complain. Having said that it is with this letter that i wish to compliment your staff.
There has not been one day ever where i have ever seen ANY worker; nurse, nurses asst, nurses aid, maintenance etc. treat any resident there with anything other than kindness and love and respect. It is SOOOO moving to me to see this as i know there are patients who need 24/7 care including but not limited to feeding, diaper changes, sheets changed and everytime the people performing services are so kind its is humbling to me.
Even the woman who spins the balls at bingo; with her own money buys little gifts to give as prizes. One of the nurses actually cooked home made food to give to the residents.
i have been through a lot in my life and i have seen the worst of suffering and the best of human spirit but i must say i was even moved by the kindness and care given by every worker at Hamilton Park i've encountered especially the nurses and the aides. It is humbling to say the least but inspiring at the same time.
Also, i would like to give a compliment to Kelly as well; she helped me get my mom in the center and answered everyone of my annoying questions until the process was complete.
Even after my mom was officially a resident when something needed to be addressed to make my mother's stay more comfortable kelly immediately made a phone call and got the job done. Beyond her excellent organizational skills, it is her very nice way; her politeness and her patience and her willingness to make the residents well being important therefore the family at ease.
I cannot reiternate enough how much i enjoy going to the Nursing Home to see my mom, to see the other residents i have made frients with and the staff as well. It has made the transition so much easier than i could have imagined. it has been an adjustment for my mom and was a painful decision for me to put her there but i feel she is getting better care than i could have hoped for; when she was living alone she was just losing herself, at Hamilton Park i feel she will have a longer life and a happier and healthier one.
One last thing, i have volunteered in homeless shelters, i've delt with immediately family members suffering from cancer, but to see so many really really debilitated people is very very sad to me. I don't think people really know how people in nursing homes are so ridden with disabilities and as god as my withness your staff has shown me the true spirit of love; to give of one's self without condition.