User Submitted Reviews

» Latest Reviews for the 741 Nursing Homes in Illinois

The average user rating for nursing homes in Illinois is 2.6 out of 5 stars based on 1,182 ratings.

5 Star
141 reviews
4 Star
32 reviews
3 Star
23 reviews
2 Star
33 reviews
1 Star
318 reviews
5 Star
360 ratings
4 Star
71 ratings
3 Star
56 ratings
2 Star
84 ratings
1 Star
611 ratings

  • Dixon Rehab & Health Care Center Dixon, Illinois 61021

    VERY HAPPY with the care our family member received. Nurses very attentive, compassionate and kind. CNAs very helpful. The whole place is very clean, smell is good, residents are well kept and taken care of, fed well. Lots of activities for them to do. I highly recommend this home for your loved ones.

  • Symphony of Hanover Park Hanover Park, Illinois 60133

    Completely incompetent staff my mother was there for a couple days for rehab after knee replacement surgery, they tried to give her the wrong medicine on multiple occasions she is allergic to iron and she told them multiple times and they still tried to give it to her, she asked them to clean her pick line for an entire day they never cleaned it and it got clogged then they had to replace it which is very painful, she ordered dinner and the nurse forgot to place her order and when she asked about it the nurse said that the cafeteria was closed.

    HORRIBLE PLACE TO SEND YOUR LOVED ONES TO COMPLETELY INCOMPETENT STAFF.

  • Alden Estates of Shorewood Shorewood, Illinois 60404

    I am truly disappointed with the level of care that my mother in law has received at this facility. My mother was transferred here from the hospital for rehab for a broken clavicle. Two weeks in and my mother looks worse. She is left to her own most of the time and is really only taken from her room for PT. She is not encouraged to move or eat in the cafeteria, she is always in her bed with a wet diaper as she has become incontinent recently. Her son or I have had to bathe her because according to them if she says "no" to a bath or a walk or going to the cafeteria, they leave her. Every time I am there to see her she is in bed and her diaper is full. At home before this accident, this did not happen, so obviously something is wrong. My mother in law has dementia, and they know this but they do not take care of her like a person with this illness needs. She needs to be reminded, she needs to be told to move or go to the bathroom or to bathe, she will always say no. I don't know how a nursing facility does not know this. I know she must be less "work" for them, but its more stress and frustration for the family, especially if we need to bathe her, walk with her, and even have to change her linen. I do not recommend this facility if your loved one has dementia, or needs memory care because they are just left to their own devices and then family has to take of them. Also the cna's and nursing staff need to be reminded that patients are their first priority, and should be off their phones.

  • Grove of Lagrange Park, The La Grange Park, Illinois 60526

    One review I read started out "If you want your loved one to die without care in a snake pit , this is the place". I would have a tendency to agree with this assessment except not for the same reasons. My wife was diagnosed with lymphoma and was placed in this home because her body was so weak she lost the ability to walk. The grove was very good in getting her transported to UIC for her infusions and back again. We found the nurses, CNAs and techs to be at the very least adequate and in some cases better than that. So why do I start out with such an assessment? Because the uncaring did not come directly from the nursing staff but from the PCP. To illustrate this I am going to focus on the last four days of her life. When I got to the Grove on Monday, Dec 25th my wife could not speak above a whisper.. A speech therapist was brought in to see her that day and she was worried about her throat. When given a drink od water she sometimes cough. What worried the speech therapist was that the cough was not strong enough to expel anything that may have gone down the wrong pipe. The Wednesday after, the day the PCP was there, she could not talk at all. She gasp for breath when she tried and something weak and unintelligibly came out. We had to have her write down what she wanted to say. But the PCP was talking to another Dr or a nurse practitioner and then turned to me and said to me that he was prescribing over the counter throat lozenges. .I knew right off the bat this was not a sore throat. He seemed to be ignoring anything the speech therapist was telling him and ignoring all her medical history that he had at his fingertips and even the signs that he could observe. Like constant swelling of legs and ankles which can be indicative of a heart problem. At the very least it is always better to err on the side of caution than to spit into the wind. Would sending her to the ER saved her life? probably not But at the very least that may have determined to be terminal and we could have gotten her to hospice where family and friends could visit her one last time. Even that is speculation, but we will never know. I have never seen a doctor act with such carelessness and stupidity.

    I often have wondered what his reaction was when he was informed of my wife's death. Did he just shrug it off or did he say oops. the management or administrators at the Grove also showed a little uncaring attitude. For I have never received and contact from them whatsoever to express their sympathies or condolences for my loss.

    it is for these reasons that I can not recommend the grove in La Grange Park. At least not as long as that Doctor is practicing there

  • Aperion Care East Moline East Moline, Illinois 61244

    DO NOT put your family member in this facility or any other Aperion facility! They are neglectful, the food is disgusting, medication is not being given as prescribed and the place smells of urine. Their DON is not allowed to come into contact with controlled substances because she's been caught steeling them.The corporate office and the office workers treat the patients, the families and the workers like dirt. They don't care about people at all and none of them should be in this business. The entire company needs to be shut down!

  • Bria of Geneva Geneva, Illinois 60134

    Generous at 1 star.TOTALLY UNDERSTAFFED. 1/2 ARE EXCELLENT THE OTHERSHOULD NOT BEIN ELDERLY CARE. FOOD IS VERY BAD SERVED COLD. NURSING CARE WITHDRUGS 50% POOR. BAD MISTAKES WITH MEDS.EXECUTIVE STAFF VERY GOOD. BUT LIMITED STAFF MAKES THINGS DIFFICULT.I AM SURE THIS IS AN INDUSRY WIDE PROBLEM. CALL BBUTTON WAIT IS ABOUT AS POOR AS IT CAN GET. SOMETIMES AS LONG AS 2 HOURS. EVEN LONGERMANY TIMES

  • Symphony of Joliet Joliet, Illinois 60435

    Family of Herbert Dowler. After visiting many local facilities, Symphony stood far above the rest. The care, respect, and treatment our father received while in their care was amazing. Dad flourished while in your care. We will forever be grateful for the quality of life that you returned to him while with you. The staff and administrator are extremely qualified and most respectful to patients and family members. Again, we can not Thank each and everyone of you for treating our Dad as if he was your own family member. Forever Grateful. Family of Mr. Dowler

  • Alden Estates of Shorewood Shorewood, Illinois 60404

    Horrible recent experience for my elderly parents. Dad had knee replaced for second time at 86 yrs old. Lack of attention to detail and total lack of compassionate service was evident at the rehab center. At home care was a nightmare. No calls, no follow up or at home rehab after several days and numerous complaints. Finally, we had him connect with ATI for his physical therapy. No excuse for the horrendous service at this place. Total lack of concern for my 80 year old mother that was trying to communicate and cope with their lack of attention.

  • Aperion Care Forest Park Forest Park, Illinois 60130

    DO NOT!! send your loved one to this facility. The only good thing about them is their PT, other then that the care is awful. I was on my light and asked for help with being wet or dirty, they would come in and say they would be back in a few minutes but not show up for more than an hour. If I put my light back on, they would get very annoyed with me. No, I was by no means a light rider. I am a middle aged paraplegic who went in with perfectly clear skin and came out with 5 wounds on my body, 2 of which could be life threatening. I was even told by an aide that "She didn't have time for this" when I was so saturated with urine that there were puddles on the floor. When I reported these things to supervision and the director, nothing was done, and the care became worse! This means instead of being confidential, they repeated what I said and my name to the staff. Major confidentiality breach! I was given the wrong meds on more than one occasion, and when I did come home I was sent home with someone else's meds, and I was so sick, I ended up in the ICU 4 nights later. There is so much more that happened but I feel I have covered the worst topics. I don't think they deserve any stars at all, but the PT was amazing, so he gets one star from me.

  • Bria of Palos Hills Palos Hills, Illinois 60465

    The place is absolutely disgusting smells like urine and feces almost all the time. Has gotten a little better during the week, but if you stop by at nights or weekends it is absolutely horrid. You have alarms that are going off for hours and a caregiver does not even go to check if the patient is OK. When I asked, they said you just learn to ignore it.

    I had a real hard time ignoring peoples cries for help, pleading to be fed, they need to be changes, along with individuals coming up to me to help them they are being abused. On how they do anything in their power to process someone as long-term and cause issues with medical coverage even though they are just there for rehabilitation, so they can milk extra money from the government. Individuals stating that they transfer there disability checks without approval; If we did this it would be considered THEFT especially from the disabled and elderly. I cannot see why the state would allow this facility to continue to operate.

    They have opened a new building but will put you in the older builing that should have been condemned years ago. Faulty wiring, exposed electrical wires, no ac in rooms especially during hot summer days, roof leaks water every time it rains, and another number of issues that need to be addresses.

    If your planning on putting a family member in here DONT, put them out of their misery before admitting them into Bria. Even if for 2 weeks, because it will be an agonizing hell for them and they will make sure to make it difficult when they come home to reestablish medical coverage. Cross your fingers if you will be able to get any of your material possessions back after going to this facility also.

    Horribly mis-managed, I wish the state would monitor security cam footage from these facilities and shut down the ones that are in it for corporate greed and not for the patients. To the employees that work here Picture yourself in that situation and how you would like to be treated. If its too hard get a job at your local fast food restaurant where all you'll have to do is ask if "they way fries with that".

  • Ottawa Pavilion Ottawa, Illinois 61350

    My rating is a 2 star only because they give my mother room and board. They don't do much more. There is no vegetarian menu. My mom is diabetic and they have not been monitoring her glucose levels but they are good at calling us after the fact that her glucose is over 600 etc. I've seem them take heart rate and blood pressure but never blood sugar levels. She had back surgery more than 2 months ago and all they do is put her on resistance bike to build up legs because she has a history of falling. But never any core work (just a back brace). Braces only work up to a point but then you have to strengthen the area or the brace will work against you because it will make the area weaker. That's true whether it is an ankle, knee or back brace etc. She has a broblem of leaning forward when she sits because her erector spinae and erectous abdominis is weak. There are floor exercises that they can do that doesn't require her lower region to bend.

    Furthermore, I massaged two different knots out of her back and legs. The body builds up lactic acid after workout and there's 2 basic ways to release it: stretching and massage. She's not getting any of that. Her hands are always cold because her circulation is bad. The [natural] way to increase that is through movement and diet which is why I fed her watermelon, massaged her and did floor exercises when I was there which is when she improved the most. I'm a personal trainer. I live out of town. Her glucose levels went off the charts and her health regressed when I left. The staff there tend to be more reactive rather than preventive. That needs to stop. I'm not confident that they are doing all they can.

  • Ottawa Pavilion Ottawa, Illinois 61350

    The quality of communication in executing prescribed care is unacceptable for a health care facility. The lack of cross check between medical staff and patient primary care physician is unacceptable. Patients should improve not decline due to continuous miscommunication in patient health care plan. 3 week care turned into 8+weeks!

  • West Suburban Nursing & Rehab Center Bloomingdale, Illinois 60108

    I worked one day at this home. I could hardly stand the smell. I was orienting as a new nurse . The nursing staff looked very unhappy at this place. I wondered why til I had to ask a question to the D.O.N. I never in my life experienced such rudness. To top it off , she yelled at me as if I was a child! All I asked is if we can discuss my new work schedule. Stay away from this place. It's like they are under a dark cloud or something. Everyone is sad and unhappy there. Most depressing place I've ever seen

  • Chicago Ridge Nursing Center Chicago Ridge, Illinois 60415

    My brother resides there and while he has been in a few nursing homes due to his mental illness and extensive medical problems, this is the only home that he has stayed at for any length of time. I attribute that to the kind and compassionate nursing staff and administration. I do not know what I would do without this place