User Submitted Reviews

» Latest Reviews for the 739 Nursing Homes in Illinois

The average user rating for nursing homes in Illinois is 2.6 out of 5 stars based on 1,201 ratings.

5 Star
147 reviews
4 Star
32 reviews
3 Star
23 reviews
2 Star
33 reviews
1 Star
330 reviews
5 Star
365 ratings
4 Star
71 ratings
3 Star
56 ratings
2 Star
84 ratings
1 Star
625 ratings

  • Aperion Care Moline East Moline, Illinois 61244

    This is the poorest nursing home in Illinois! The cna staff pushes the patients around violently in the wheelchairs and have been known to smoke pot. This terrible place is currently being sued. No Wonder! Bugs were crawling on the floor of the dining hall last summer. They treat people like dogs.

  • Veracare Burbank Burbank, Illinois 60459

    DO NOT SEND YOUR LOVED ONE HERE!!!! This place is sooo bad. They do not have heat. It is always out. My love one was here just recently when it was the coldest days in January and there was no heat in most of the facility. They were moving the residents around daily because of it. THE FOOD IS AWFUL!!!. When we took the tour the director told that the food was good. Lies all Lies. It is barely edible. The staff wouldn't even eat it themselves. They did not following any of the standard protocol. My loved one was released without prescriptions for critical medication that were needed. The social worker Eric Bobila lied about contacting my love one's doctor and about taking care of the medication. I do have to say that some of the nurses were very nice and tried to be very helpful. Thank you to them. We tried call them to get them to help with the issue with the med's but they kept giving the runaround and then the just wouldn't take the call. They would just hang up on me. I say it again..if you are considering this place DON'T DO IT!!

    P.S One star is too much

  • Veracare Burbank Burbank, Illinois 60459

    I'M SO SAD, I WANT TO CRY:

    AS A PROFESSIONAL WHO ENJOYS BEING A PART OF A PROGRESSIVE TEAM WHO WILL WORK DILIGENTLY TOWARD THE GOAL OF QUALITY CARE FOR PATIENTS WAS A DESIRE EXPECTED TO BE LET AT THE CURBSIDE.

    FINDINGS: NO ONE REALLY WANTS TO DO A DARN THING EXCEPT FOR TO KEEP UP CONFUSION, BACK BITE, WANT TO BE IN CHARGE AND SHIRK THEIR DUTIES AND RESPONSIBILITIES ON TO SOME OTHER STAFF MEMBER IF THEY CAN.

    I HAVE NEVER SEEN ANYTHING LIKE THIS IN MY LIFE IN HEALTHCARE! WELL, NOT UNTIL I CAME TO THIS PLACE TO WORK.

    HOWEVER, HOPEFULLY AT SOME TIME IN THIS LIFE TIME ALL WILL COME OUT, AND THE WORD WILL GET OUT IN THE COMMUNITY, THAT IF ONE NEED GOOD SAFE NURSING CARE, DON'T CHOOSE THIS PLACE, AND IF YOU ARE A GOOD CAREGIVER, BY ALL MEANS DON'T APPLY TO WORK PLACE. WHY? IN BOTH CASE SCENARIO'S, ONE WILL BE FULL OF NOTHING BUT REGRET--JUST LIKE ME.

  • Integrity Health Care of Wood River Wood River, Illinois 62095

    I am a resident here. In the past months there has been several times that the nurses have forgotten my medication. I am not talking about aspirin but my insulin and other important doctor ordered medication. This happened twice in this week alone. The last time the nurse has marked it as given. Wow, It is so easy to falsify their records, if I hadn't said anything and had a video to prove it, no one would have known. Many nurses here are incompetent and make serious mistakes and/or purposely withhold pain medicating if we complain. I have been told by Carla the Administrator that there is a nurse shortage. This is no excuse to keep bad nurses. Many residents are unable to communicate. When I make a complaint I am told "Well no one else complained." DUH! I think they count on this and use it as an excuse not to fix the many problems that are here. If you do have a loved one here keep on top of their care. If you don't I promise you many times their care will be less than adequate.

  • Manor Court of Carbondale Carbondale, Illinois 62901

    My husband's stay at Manor Court in Carbondale was short, 2 weeks & 2 days. We were quite relieved to be told we had to leave the skilled care unit of Bounceback. The recliner he was told would be provided never did arrive. Even when I offered to buy it, the unit leaders said they had to get it. His physical therapy was about 30 min. per weekday. His time using a walker was limited within that therapy session, so of course, he never got any better at walking or moving himself from bed to wheel chair. When not in bed, he was set in the wheel chair and transported where he needed to be via that. When I asked why not use the walker, the reply that he could only use that if a physical therapist was available to assist him. His speech therapy was not provided as recommended. He was on tube feeding, so food by mouth was not allowed. The speech therapist said there was no sense in doing speech therapy because the goal of that was to eat. If he ate, he might aspirate and get pneumonia again, so they did not want to be part of that.

    Everynight he needed help urinating, even into a urinal. He pressed the button to call for help, but help was too slow in coming. So, every night he was wet with urine until someone came to change the wet clothes and bedding. It really was a mess and very disruptive of his sleep at night. We were told that only two staff persons were in that wing during the night. Some days the uninal with urine in it would sit on the dresser all day.

    The room was not well cleaned. The bed rails, the tray table, the dresser top, and the bathroom always needed to be wiped clean. Spills were poorly cleaned up, and soiled linens went unchanged for days.

    There were a lot of people around during the day, but their names were not posted in the room, nor was their position. It was hard to know who to ask for.

    After a few days in the double room, a request was made for a private room It was explained that it would cost $40 a day more. Even after agreeing to pay that charge, the change of room was never made, even though it was supposed to occur within the week. The location of the bathroom for two people was poor. Taking the pole and bag for the tube feeding into the bathroom via the wheelchair only was a real trick. The bed by the door got the light and noise from the hallway, as well as people walking through that space to get to the other bed space.

    Staff were very casual about hygiene. They seldom washed hands or wore gloves. Equipment used for feeding and medications were not stored, cleaned, or protected from contamination, even after a verbal note of that practice was issued.

    So, the service that was going to be provided was not provided. Information was slow, incorrect, or not available in a timely manner. Staff were reluctant to do anything other than their specific task. If they left to get an appropriate person, they seldom returned. The place looked really good, but in reality was not suitable. We were glad to be told he had to leave.

  • Tower Hill Healthcare Center South Elgin, Illinois 60177

    I have read through these reviews and I think it is a shame that ex employees come on here and write reviews. I tried to post this reposne a week ago but I am not great with computers.

    I moved my mother to tower hill about 6 years ago and I visit about once a week. When I brought mom here she was out of state with a family member and being neglected. the family member was only keeping her for her money. there were a lot of issues with money and Kendra worked hard on her case for a couple years and got the Medicaid approved. I read these and feel bad that she gets a bad rep from staff. she is the only upper management I see walking around and telling staff to get the resident pull lights. I know there has been changes in some staff and I hope it is for the better but right now she is the only one with a presents.

    sorry this was so long. I recommend tower hill and they do a good job.

    DB

  • Aperion Care Moline East Moline, Illinois 61244

    This facility is a mess! There are BUGS in the dining hall and unsanitary conditions in the shower areas! You will not believe the poor staffing and unhealthy conditions of Aperion Care in East Moline, Illinois. It is one of the worst places I have ever seen. The health inspectors need to get serious and check this place out.

  • Aperion Care Bloomington Bloomington, Illinois 61701

    The place is filthy. The room floors are always dirty. The bathrooms are a mess. There are rooms that have urinated clothes laying on the floor. Smelling up the room all the way into the hallway. There are a couple of rooms that have fecal matter smeared on the floor and nobody will go and clean it up because the resident is mean and it smells too much.

    Resident call alarms go off for 25 to 30 minutes sometimes while nurses and CNA's sit at the nurses station and play with their cellphones.

    I would get rid of nearly every staff member there, nurses and housekeepers and start over. Nobody wants to do their job.

    Residents sit in their own fecal matter and urine for hours. I would not keep a loved one at this facility.

  • Alpine Fireside Health Center Rockford, Illinois 61114

    Caring staff with an incredible therapy team. The company motto of "family taking care of family" is very visible. My sister in law comes for outpatient therapy after a stroke and I have several friends who have loved ones at the facility. I have watched residents interact with staff and as a visitor have felt extremely welcomed and comfortable. I wouldn't tell anyone to put a loved one anywhere else.

  • Integrity Health Care of Wood River Wood River, Illinois 62095

    I am a resident at Integrity of Wood River and I am not safe.  There is a nurse and a CNA whom have decided to make my life as miserable as possible because I have complained about them.  We have  a resident who calls everyone the "N" word.  I wonder how they treat her?  She is unable to tell anyone how badly she is treated. My room is 307, please come by and ask me about it.

  • Alden Estates of Shorewood Shorewood, Illinois 60404

    The first time my mother was there, things went pretty well, but now it is the third time and things are horrible. She is unable to get up and out of bed by herself and when she pushes her call light it sometimes takes hours for a response. What if it was an emergency? No one even comes to check to see what she needs, they just don't acknowledge it at all. Today she was still in bed at 10:30 and waiting in agony to go to the bathroom. The last time she was there, she was home for one day before ending up in the ER again with Congestive Heart Failure and a severe UTI. They say there are only two CNA's on the floor, but that's not the patients fault. If they need extra help, there are a lot of people who would love a job. When seniors need extra care, it sure is a shame that they can't or aren't treated with respect. Something needs to be done to make this facility better. Maybe the state needs to be called and have them reported for neglect.

  • Integrity Health Care of Alton Alton, Illinois 62002

    Of I could choose a half star I would. With the exception of a few nurses and aides that do their jobs this place is terrible. The administration is absolutely terrible. They don't return phone calls to family and the receptionist lady screens all calls and not in a good manner. The food looks like puke on a plate and the way they treat their residents is just sad. I would NOT recommend this place to anyone!!!

  • Alden Estates of Shorewood Shorewood, Illinois 60404

    My mother was just released from Aldens, she has been there 2 times before. The first time there i couldnt say enough good things about the facility. The second time there i could see that the level of care had gone down somewhat. The 3rd time there was very bad. I understand that everybody is working shorthanded but this beautiful on the outside facility has gone to the dogs. My next call is to inform Senior Services about the level of care at this facility. Mind you there are some very good workers there and the PT staff is wonderful. The problem is the higher up people, maybe they should be there to see how things are run there. I feel bad for the poor people that have family any distance and cant check on their loved ones on a regular basis.

  • Dixon Rehab & Health Care Center Dixon, Illinois 61021

    VERY HAPPY with the care our family member received. Nurses very attentive, compassionate and kind. CNAs very helpful. The whole place is very clean, smell is good, residents are well kept and taken care of, fed well. Lots of activities for them to do. I highly recommend this home for your loved ones.

  • Symphony of Hanover Park Hanover Park, Illinois 60133

    Completely incompetent staff my mother was there for a couple days for rehab after knee replacement surgery, they tried to give her the wrong medicine on multiple occasions she is allergic to iron and she told them multiple times and they still tried to give it to her, she asked them to clean her pick line for an entire day they never cleaned it and it got clogged then they had to replace it which is very painful, she ordered dinner and the nurse forgot to place her order and when she asked about it the nurse said that the cafeteria was closed.

    HORRIBLE PLACE TO SEND YOUR LOVED ONES TO COMPLETELY INCOMPETENT STAFF.

  • Alden Estates of Shorewood Shorewood, Illinois 60404

    I am truly disappointed with the level of care that my mother in law has received at this facility. My mother was transferred here from the hospital for rehab for a broken clavicle. Two weeks in and my mother looks worse. She is left to her own most of the time and is really only taken from her room for PT. She is not encouraged to move or eat in the cafeteria, she is always in her bed with a wet diaper as she has become incontinent recently. Her son or I have had to bathe her because according to them if she says "no" to a bath or a walk or going to the cafeteria, they leave her. Every time I am there to see her she is in bed and her diaper is full. At home before this accident, this did not happen, so obviously something is wrong. My mother in law has dementia, and they know this but they do not take care of her like a person with this illness needs. She needs to be reminded, she needs to be told to move or go to the bathroom or to bathe, she will always say no. I don't know how a nursing facility does not know this. I know she must be less "work" for them, but its more stress and frustration for the family, especially if we need to bathe her, walk with her, and even have to change her linen. I do not recommend this facility if your loved one has dementia, or needs memory care because they are just left to their own devices and then family has to take of them. Also the cna's and nursing staff need to be reminded that patients are their first priority, and should be off their phones.

  • Grove of Lagrange Park, The La Grange Park, Illinois 60526

    One review I read started out "If you want your loved one to die without care in a snake pit , this is the place". I would have a tendency to agree with this assessment except not for the same reasons. My wife was diagnosed with lymphoma and was placed in this home because her body was so weak she lost the ability to walk. The grove was very good in getting her transported to UIC for her infusions and back again. We found the nurses, CNAs and techs to be at the very least adequate and in some cases better than that. So why do I start out with such an assessment? Because the uncaring did not come directly from the nursing staff but from the PCP. To illustrate this I am going to focus on the last four days of her life. When I got to the Grove on Monday, Dec 25th my wife could not speak above a whisper.. A speech therapist was brought in to see her that day and she was worried about her throat. When given a drink od water she sometimes cough. What worried the speech therapist was that the cough was not strong enough to expel anything that may have gone down the wrong pipe. The Wednesday after, the day the PCP was there, she could not talk at all. She gasp for breath when she tried and something weak and unintelligibly came out. We had to have her write down what she wanted to say. But the PCP was talking to another Dr or a nurse practitioner and then turned to me and said to me that he was prescribing over the counter throat lozenges. .I knew right off the bat this was not a sore throat. He seemed to be ignoring anything the speech therapist was telling him and ignoring all her medical history that he had at his fingertips and even the signs that he could observe. Like constant swelling of legs and ankles which can be indicative of a heart problem. At the very least it is always better to err on the side of caution than to spit into the wind. Would sending her to the ER saved her life? probably not But at the very least that may have determined to be terminal and we could have gotten her to hospice where family and friends could visit her one last time. Even that is speculation, but we will never know. I have never seen a doctor act with such carelessness and stupidity.

    I often have wondered what his reaction was when he was informed of my wife's death. Did he just shrug it off or did he say oops. the management or administrators at the Grove also showed a little uncaring attitude. For I have never received and contact from them whatsoever to express their sympathies or condolences for my loss.

    it is for these reasons that I can not recommend the grove in La Grange Park. At least not as long as that Doctor is practicing there