User Submitted Reviews

» Latest Reviews for the 695 Nursing Homes in Pennsylvania

The average user rating for nursing homes in Pennsylvania is 2.6 out of 5 stars based on 1,548 ratings.

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  • Bridgeville Rehabilitation & Care Center Bridgeville, Pennsylvania 15017

    Genesis Bridgeville Rehabilitation and Care Center is excellent in so many ways.

    The facility is a safe, healthy, pleasant home for my family member, who is a current full-time long-term care permanent resident there.

    The most outstanding feature of this facility is the competent and loving care provided by all the staff, everyone from the medical nursing staff and nursing assistant staff who bear the most responsibility for the resident’s physical and mental health, all the way to the non-medical staff who provide important services such as showering and bathing, meal services, laundry services, room cleaning and building maintenance.

    The staff is competent, respectful and compassionate to the residents. Also, they answer all family member questions with patience and reassurance. I’ve spent a lot of time there visiting my loved one, and I’ve seen the staff in action. When I’ve talked to the staff, many of them have expressed how they grow very fond of the residents they care for, many of the staff express that they attempt to treat the residents like their own family members, and that overall the staff and residents of Genesis Rehab feel like a family to each other. In my observation, these words and intentions are demonstrated daily by their actions.

    Keep in mind, if you’re visiting there, some of the residents get regularly confused and will repeatedly say things such as “I need to go to the bathroom” after the staff has just taken them to the bathroom, or “I didn’t get my dinner” when the staff has observed that the resident did receive and eat their dinner, or the resident will say to any passing visitor “Help me.”

    The staff knows all the behaviors of all the residents, and therefore sometimes they must say to the resident “You already went to the bathroom” or “You did eat your dinner”. The staff is never short-tempered but being busy they might not stop their work to take a long time to soothe or convince a resident who is not able to be soothed or convinced. So, if you observe the staff giving a brief answer or going on with their work, don’t mistake that as ignoring the resident or not caring about the resident.

    The residents receive a shower and shampoo twice per week, and on the other five days the residents receive a “sink bath” or “bed bath” and the staff helps them clean up without a full shower. They put a clean outfit on each resident every day. My family member always looks clean, fresh and well-dressed every time I visit.

    You may be surprised to know that the food at Genesis Rehab is DELICIOUS. My loved one generally eats all her food at every meal. My family members have tasted everything she’s been served, and the quality is so good that we would be satisfied to eat the same meal ourselves! In addition to any food requirements or restrictions, the Nutrition and Meals Department and staff have a system in place to provide alternate food choices for residents who don’t want the food on the menu that day.

    Genesis prepares meals in whatever consistency the resident requires: normal food preparation, or “soft” food preparation, or “pureed” food preparation. For residents who require assistance with feeding, the staff sits with the resident to feed them and assure they are getting nutrition. If meal staff observe that a resident is consistently not eating, they report the information to the staff member who handles resident nutrition.

    The Community Life Activities staff provides a ton of social activities, exercise activities, art and music activities, mental stimulation activities, church worship activities, so many activities!!!! The activities range from interesting mental activities for residents who have no dementia nor mental challenges, as well as simpler activities that can be attended by residents who have less mental acuity or more dementia. The staff goes around and “gathers up” the residents who want to participate and makes sure that the residents get to the activities room (usually that’s the large Rose Room).

    When family members visit, they can choose to meet in the resident’s room, or in the large Rose Room (which is beautiful), one of the smaller visiting rooms near the resident bedrooms, in the front lobby sitting area, in the Bistro Restaurant are, etc. In warm weather, there are several outside sitting areas, and the front porch is a popular gathering place.

    The Laundry Department does every resident’s laundry, and they do an excellent job to wash and dry the resident’s laundry and return the laundry to the resident’s room. The resident or family member must be certain to write the resident’s name on all clothing items.

    My loved one does not need to see the Genesis doctor frequently, because her main challenges are reduced vision, reduced hearing and dementia but no serious physical illness requiring treatment. My understanding is the residents who require treatment for physical illnesses such as diabetes, heart disease, stroke symptoms, etc. are seen by and cared for by the doctor as often as needed. The doctors are not at the facility full-time, they are doctors who have their own medical practices at local offices or hospitals, and they visit Genesis Bridgeville Rehab as needed.

    The Physical Therapy, Occupational Therapy and Speech Therapy (sometimes for eating, chewing and swallowing purposes as well as speech rehab after stroke or whatever) are all excellent. My loved one received excellent therapy during her short-term rehabilitation following a hospital surgery, as well as excellent therapy after she became a full-time long-term care resident.

    It’s my understanding that therapy during short-term rehab is generally paid for by the patient’s health insurance coverage. Therapy for full-time long-term care permanent residents may or may not be covered by health insurance, depending on necessity vs. optional. Non-necessary optional therapy may require private pay from the resident or resident’s family. My loved one’s necessary physical therapy during short-term rehab was paid by her insurance company. For the optional physical therapy during her long-term care, she paid for that therapy as private pay.

    The Social Services staff are excellent, always available to answer family questions, and they get to know the residents individually.

    The Business Office is very helpful and competent, and especially essential to assist the resident and / or family members to submit applications and paperwork for Medicaid medical assistance.

    The Facilities Maintenance staff does an excellent job to keep the facility clean, safe and repaired. There are no unpleasant smells at the facility, the building is very fresh-looking and fresh-smelling.

    The Admissions staff does an excellent job of explaining the facility and providing tours to prospective residents and / or their families who are considering Genesis Bridgeville Rehab as a home for their loved one.

    I hope my review has helped to educate you, and provide some peace of mind that Genesis Bridgeville Rehabilitation and Care Center provides compassionate, quality care to individuals who makes a decision to live there for short-term rehabilitation or full-time long-term care permanent residence.

  • Woodhaven Care Center Monroeville, Pennsylvania 15146

    My Aunt had knee surgery and had to be placed in a facility for rehab and IV's. She was not pleased initially with the first facility she was in, so we asked to have her transferred to a nearby facility. She expressed her concerns of getting quality therapy, so she could get back on her feet quicker and get back home. She was only there for approximately 3 weeks, and she honestly looked not only physically better, but look rested. She can sometimes be picky about her diet, because she is a very anxious diabetic, but the kitchen staff there, accomodated all her needs. The nursing staff was able to manage her pain, so that she could she stay on schedule to meet her therapy goals. And we felt so much better, when it was time for her to go home, because both therapy and the social worker made sure her home was ready for her. Thanks so much to the great staff at WCC.

  • Greenleaf Nursing Home and Con Doylestown, Pennsylvania 18901

    I recently had surgery on my leg and need extensive wound care. I spent about 3 weeks at Greenleaf Nursing and Rehabilitation Center . Overall, I had an extremely positive experience. The nurses, aides, and physical therapists were all well-trained, professional, caring, and went out of their way to be attentive and accommodating. Everyone I met was extraordinarily nice. The facility is an older building, but don't let the interior fool you, because their care was A+!! Overall a great facility that I would highly recommend to anyone.

  • South Hills Rehabilitation and Wellness Center Canonsburg, Pennsylvania 15317

    99% of employees are rude. Even when patients families are around. I hate to see what they do when family members aren't around. One dark haired overweight nursing supervisor was rolling around on a chair looking for my family members chart(that tell's me, if your too lazy to get out of your chair and look for a chart) your too lazy to take care of my family. The one bright spot was a agency nurse not affiliated with them. Mandy is wonderful. THE PLACE SHOULD BE SHUT DOWN.

  • The Grove at New Wilmington New Wilmington, Pennsylvania 16142

    This place DOES NOT even deserve ONE STAR it deserves none…my time as an employee there was ABSOLUTLY HORRENDOUS, with an authoritarian - tyrannical complex in MANAGMENT..the residents are often neglected, not taken care of when need be. they keep employees who abuse residents and put them on a different floor ,only to continue there unprofessional behavior. Housekeeping is quite incompitant and full of drama the supervisor who is also the compliance officer IS NOT approachable about any situation ,doesn't even care and wonders why she can't keep House keepers , because of 2 housekeepers who keep causing trouble between employees and it causes people to flee and find work elsewhere . You can't trust anyone even if your eyes were open. The food they serve the residents is ABSOLUTLY disgusting…the residents don't even like it…maintenance doesn't fix anything and when they do it's half assed… the one MALE CNA inappropriately touched woman and gets away with it …some women are afraid to come forward and say anything , because management is not approachable about any situation what do ever they sweep it under the rug and make the victim look bad , also when the state health department isn't around alot of nasty things go on . If you don't want your relatives to die within 6 months to a year , don't put your loved ones here

  • Kinzua Healthcare and Rehabilitation Center Warren, Pennsylvania 16365

    This place is a dump. They don't have nearly enough staff, everytime you have a problem the administrator puts on his smile and just plays nice. The residents don't get nearly enough care. Everytime I'm there during the day most of the staff just disappears. I'm guessing to go on break but so often? No one's ever around to help and the place smells like urine. There is always a man soaked with urine in the lobby when I come in. I noticed where he sits in the lobby there is a stain. I assume because he sits there and does it so much.

  • Spiritrust Lutheran the Village at Shrewsbury Shrewsbury, Pennsylvania 17361

    I would not waste your time. I tried for weeks to arrange in home care for a family member. The person in charge could care less that she needed help. She did not contact me to arrange a home visit and then when she came out she stayed for 30 minutes. She had my mother complete forms and then she conacted me the next day via email and said they would not provide service. She gave one excuse. When we countered that that was not a problem and we would fix it, she gave me another excuse but said she would contact me by 4 on Friday. She didn't contact me until after 5 and then said they would not provide service. I wasted over four weeks dealing with her and untimately and the end of the day on a Friday said she would not be giving the help we expected on Monday. Worthless. They don't care about people.

  • Mon Valley Care Center Monongahela, Pennsylvania 15063

    I had a family member there as patient. IT CAN TAKE OVER 3 HOURS FOR THEM TO ANSWER THE CALL BUTTON. Most of the CNA's are nice but overworked while others walk around with a crown on their head. The CNA's also deliver the trays and pick them up so they can have no patient contact during that time. Good luck if your a patient there and you need help during that time or anytime in fact. You rarely see a LPN unless they are giving you a med. Ask for help from them and "they will get your aide" that never shows up ! Hopefully you have a family member who can stay with you most of the time while you recover. Some of the workers on night shift were mean. Imagine that when there are no visitors present. Its a shame because the majority of the patients are elderly and cannot help themselves. if they could I'm SURE they wouldn't be there.

  • Buckingham Valley Rehabilitation and Nursingcenter Buckingham, Pennsylvania 18912

    Residents who are in their beds have strong urine odor. Many residents left in fetal position all day. Linens twisted around them. Untouched meal tray in the hall way. The few CNA'S can never be located. Staff in constant change. No one knows the resident in need. Could not be less desirable for "A Place For Mom". This is a sad scene. Many other fine facility's near by. Do not let any hospital transfer your loved one here

  • Powerback Rehabilitation 1526 Lombard Street Philadelphia, Pennsylvania 19146

    The place is an absolute disgrace. It looks nice and that's about it. My father was forced to leave with a UTI and bedsore. Social workers are a disgrace. Exec Dir. pretends to be interested and concerned and she isn't. HIPAA violations discussing my father's finances and treatment. Don't send anyone you care about here

  • Rehab at Shannondell Norristown, Pennsylvania 19403

    This is a beautiful rehab place but beware. My mom's diamond wedding ring went missing off her hand one day. Only reaction was "we'll check with the staff". I would rate the therapy very good. The rehab did their job of getting my mom recovered from her surgery and improved her physical strength. If your loved one has dementia they will spend a lot of time in the hallway. I would have taken my mom's ring but since she never took it off wasn't concerned about her losing it. Only giving a low rating due to the missing ring.

  • Westgate Hills Rehabilitation and Nursing Center Havertown, Pennsylvania 19083

    Westgate HELL. My 51 year old sister was dumped here by Baltimore Washington Hospital for physical rehabilitation and died within two weeks. Not staffed by enough licensed nurses and just one part time doc for what the facility says serves 120 beds. Sister went 12 hours without medication. Nurse said sister would get her medication "when she gets there."

    When she died, I was told I had to "move her out within four hours." Older patients were walking around with unzipped pants; patients sitting in their own feces,

  • Powerback Rehabilitation 1526 Lombard Street Philadelphia, Pennsylvania 19146

    This place is a disgrace. My family member's clothes were stolen, the social services folks were rude, condescending and not knowledgeable of my family member's medicare rights. They had absolutely no idea of what they were talking about. In addition, the social service person, along with other Powerback administrators loudly admonished me regarding my family member's options in a common area. They did not ask me to their office nor my family member's room- HUGE HIPAA VIOLATION. The therapist had very little interest in the progress of my family memebr. I chose the facility due to its location which provided me the opportunity to see my family regularly. It was not worth it at all. Do NOT send your family member to this facility

  • The Gardens at Lititz Lititz, Pennsylvania 17543

    I am a Registered Nurse who happened to visit this nursing home. The patients were all smiling and the staff were very interactive with the patients. I asked a couple of the clients did they know the administrator, they all knew him by just Joe and said he is the best and works hard go keep everybody happy! I was pleasantly surprised to see faces that showed they were alert, happy and excited about life! IMPRESSIVE

  • Mon Valley Care Center Monongahela, Pennsylvania 15063

    This is a horrible place??! My family member is here now for approximately 10 days, it's her 2nd day here. They don't wear gloves when treating you or toileting you and they don't shut the door when you are on the toilet. The food is nasty ?? No butter is given and salt and pepper45 is seldom. The beds are really narrow. They constantly give the wrong drink than what you asked for. The one good thing is the staff is very nice. Also a nurse gave me a shot and when she pulled out the needle she didn't put cotton or gauze on it, she put her ungloved finger on it! Dinner was a tuna sandwich, chips, fruit and again the wrong beverage!!!!! The water sent with dinner had no ice in it! NEVER AGAIN!!!!!!

  • Lifecare Hospitals of Pittsburgh Skilled Nursing Facility Unit Pittsburgh, Pennsylvania 15202

    Another place that the only agenda is to make money. My father was placed here after a long hospital stay for about 30 days. This facility is much farther away for me so I wasn't able to be there very often. The lack of care is just overwhelming. He has his leg amputated so with out his device walking isn't possible. So can someone explain to me how a facility can have patients that need to be turned and not do it. How do you know you ask? Well he left that facility and has a sore on his heel, one on is calf. Big enough now that he may lose his leg. That is called neglect. Anyway you slice it. I wouldn't send a dying animal to this place. If you cant turn them hire more. Hell call me I would have had someone down there. To me this place should be shut down. If you cant take care of people who are placed in your care for healing then you need a new job.

  • Rydal Park of Philadelphia Prs Jenkintown, Pennsylvania 19046

    My mother was recently transferred to Rydal Park for rehabilitation services after a fall. For a facility that has such a high rating, my family and I could not have been more disappointed.

    Upon admission, my mom was taken to her room where we waited 20 minutes for a staff member to come in. It turned out the worker was only delivering a menu for her evening meal and it was another 15 minutes until a nurse arrived.

    During the course of her few day stay, she was left on a bedpan for 40 minutes, a toilet for 20 minutes and another 40 minutes for someone to answer her call bell to the nurses station. Wheeling her back from PT, an aide told my mother she was leaving her in the wheelchair because dinner was in 1/2 hour. In actuality, dinner wasn't for 1 1/2 hours, the aide just didn't want to be bothered putting my mother back in her bed only to have her help her out of it again. I had that aide removed from any future contact with my mother.

    Nurses, PT and OT workers seems kind and gentle but there are not enough nurses. The aides are beyond pathetic. Staff is minimal during the week but almost nonexistent on weekends. Only two RN's cover one large floor on weekends, medications are late being delivered and you can see many call bells lit outside of patient rooms. The care of nurses is good but there are just too few of them. A nurse I spoke with said, "I'm not looking for a pay raise, just more help."

    Please reconsider placement of your loved one at another facility. Rydal Park falls short on many levels.