User Submitted Reviews

» Latest Reviews for the 6 Nursing Homes in Albany, New York

The average user rating for nursing homes in Albany, New York is 2.7 out of 5 stars based on 32 ratings.

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  • Daughters of Sarah Nursing Center Albany, New York 12203

    While the rooms and overall environment seem nice, the level of care and compassion by the staff is just poor for this type of facility. The only time they seemed to become interested in a resident was when a family member brought something to their attention or complained. My 82 year old step-father was recently placed there for rehabilitation after a fall which left him immobile. The following is a quick summary of events (he was only there for about 2.5 weeks) that will show the lack of compassion this organization has for its residents.

    My concern about care immediately arose on my first visit. He was complaining that he could not urinate. We (my sister and I) did question the validity of this as his mental state was also starting to concern us, so we asked his aide (Flower) if they did monitor his bathroom trips since he needed assistance and if she knew if he was not able to go. She right away was defensive and told us he did have output. She even said she would take him at that time and upon finishing said his output was fine, asking if we wanted to look at it. Trust me when I say we really did not make a big deal out of this that warranted the attitude we were given. We were just concerned there was another issue we were not aware of.

    Next time I visited when he was in the dining area (lunch time), I witnessed the aides (including Flower) had no regard for the fact that he was not eating his fruit cup which I believe was a first course. I ended up feeding him myself while the aides watched but never spoke to me. Then I left the dining hall and stopped back 3 times in the next hour waiting for the main course to be served to make sure he was eating. While all others were served he was still sitting there with his trash in front of him. As I decided to take him out of the dining area, I finally mentioned to the nurse exiting that he never received his main meal and commented on how he seemed to be regressing since he was brought there instead of progressing. This seemed to finally spark some interest from them as Flower and a Nurse followed up with me back in his room. They then informed me that his meal was still coming and he had not waited long enough so I said OK and brought him back but mentioned he was not able to feed himself. They finally offered to feed him. Why should I have had to tell them this? Wouldn't you think they could observe it themselves and isn't that why he was there so he could be monitored? Also I was growing more concerned about what was happening when I was not there.

    After another week and a few more visits where we did not see progress in his rehab, we finally consulted his social worker, Nicole. She made it sound like they were progressing in therapy and would meet with us in the next week or so to discuss it more. In the meantime, as a quick aside, my sister mentioned our concern that certain staff may not be the right fit for him and asked how they normally handled this concern. Nicole said she would look into it.

    Finally the other day while my sister was visiting, she was suddenly informed that he had made a comment earlier that day which concerned them. Apparently, when asked what could they do for him he said "take me out back and shoot me". Of course they interpreted this as him being a risk to himself and now were talking about having him transported for a psych eval. And, who was the aide reporting this comment, Flower, who simply left a note on the desk of the head nurse. Coincidence? This concern was also raised to Nicole who simply dismissed it.

    I have to wonder when common sense comes into play for this type of situation. I mean really, we are talking about an 82 year old man that is barely moving. How much of a risk to himself can he really be? This one stupid general comment (I thought back to how many times I myself say "Shoot me now" and know I do not mean it) now generated a commotion and a trip to Albany Medical Center Emergency Department in the late afternoon. Anyway, I understand protocol, but again the lack of compassion in carrying this out was crazy. First Nicole told us he was going to Samaritan. Then the head nurse said no, Albany Med. My sister tells me the head nurse who signed the order for this had the nerve to tell her to explain the situation to the paramedics when they arrived. I was so happy to hear that she simply replied "no, this move was your call, you do it."

    He arrived at the hospital emergency dept at about 5:30pm on a very busy night where he now laid on his gurney in the overflow area (aka hallway) until 3:30am and did not get into an actual room until about 2 the next day. Wouldn't you think there was a better more controlled way to do this?

    After discussing the chain of events, Albany Med agreed (this was yesterday) that in addition to checking his frame of mind they would run a battery of tests like CT, Blood-work, UTI, etc. This may be the only bright spot in the matter. Especially because, low and behold, the first thing they found was that he had a UTI. I am no doctor, but maybe this has something to do with his original complaint about not being able to go to the bathroom?

    The final straw that provoked this rant is while we are still waiting for the rest of the tests, I just got the news from my sister that she had a message from the Daughters of Sarah social worker, Nicole on her voicemail asking that we go collect his belongings at the front desk ASAP. Apparently, once he was admitted yesterday, they no longer keep his room. Keep in mind this whole incident just happened 2 days ago and all they are worried about is cleaning up while we are still concerned about his welfare!

  • Hudson Park Rehabilitation and Nursing Center Albany, New York 12204

    A nightmare. Most of the staff there don't care nor have respect for the sick and elderly there. They yell and talk to them in a disrespectful manner. I've walked in the dining room and would see urine under the wheel chair of several residences, one sliding out of wheel chair with alarm going off and no aide in the room to assist them and several of them asleep in their chair leaning forward and looking as if they are going to fall out of the chair. I've even witness aides taking food from the cart for themselves and eating it. One night I visited my dad at dinner time and watched a very elderly lady standing in the middle of the floor with her pants and pamper down to her ankles and she couldn't bend down to pick them up..no aide in the room…You need to get rid of most of the aides there and hire more caring people…Most importantly review the cameras..My dad is out of there now. Wouldn't put a dog there.

  • Daughters of Sarah Nursing Center Albany, New York 12203

    one of the worse nusing homes around, my mom was in there, they gave her medicine that was discontinued, Let her fall on her back out of bed, they said the side rail broke, One morning I went down, they had my moms door shut, I could hear my mom crying, I opened the door, they had her on a commode and was trying to force feed her, My mom was getting too much oxygen and was scared, I told them get out of her room, and I would take care of her, When my mom passed, my sister went down the next day to get her things, they had gone in stole her box of brand new candy my brother gave her for mothers day, they tried to tell me she ate it, I told them she didn't eat cause that day when we were there mom was unconscious I was sitting next to her and opened her drawer and the box was never opened, they stole a person container my mom had , nothing expensive, just something special my mom loved, this place is the worst place going

  • Daughters of Sarah Nursing Center Albany, New York 12203

    This is one of the worst nursing homes around, when my mom was in there, they gave her meds that she was not even suppose to be taken, the day before she died, they said she fell out of bed, said the railing broke, after she passed they went In stole her candy that my brother gave her for mothers day, they tried to blame it on us, I told them when she was actually dieing I checked her drawer and the candy was still there, she did not open it, they stole other private things of my moms, I can't believe someone could steal from the dead , This place is the worst, they tell you doors are locked at certain time, they were never locked, I use to go in all our of the nite, and they never knew I was there,

  • Hudson Park Rehabilitation and Nursing Center Albany, New York 12204

    My friend is in Hudson park nursing home and has had several items stolen. 2 cell phones, several chargers, and a very expensive straight talk phone set up. when told about this, I was told a couldn't do anything about it and they would not replace any items taken.

    what kind of people do they hire that would steal from sick people.

  • Hudson Park Rehabilitation and Nursing Center Albany, New York 12204

    My father was there for short term rehab. He was left in his own soil all night on his second night. The weekend cna's are terrible gathering around the desk for hours while patients were ringing. I sat in the dining room and made sure my dad was taken care of. You have to babysit staff on the weekend or there is negect.I felt so sad for the people who had no family to speak for them.

    The mon. thru fri staff are excellant . However my dad didn't receive enough rehab so after 2 weeks we took him home and he is thriving and walking great. I have seen nursing homes much worse. Visiting hrs are 24/7 so take advantage of it.

  • St Margarets Center Albany, New York 12208

    They sell the place really good. Make promises that sound alrignt. Then they get you child there. turns out the staff are terrible, nobody really cares. kids are left alone and everybody is worried that they wont get there cigarete break. They keep leaving the kids who cant breath alone in there rooms for hours and forget to keep the alarms on. If you child is really really sick, dont go there they dont know what to do. Do you want to keep hearing Oh we forgot his oxygen, oh we forgot his pills oh we forgot to get him up because we are working short. this is everytime I visit.

  • Hudson Park Rehabilitation and Nursing Center Albany, New York 12204

    This place is very unhygenic and nasty. Poor treatment for the residents.. They have a heavy cockroach infestation please don't send your loved ones here. The interior of the building is very run down, waited 15 minutes for the elevator. The shared room is cramped with a shared sink. The hallways smell of urine. The staff is lazy, careless, and selfish. I'd rather be dead than go here.

  • Albany County Nursing Home Albany, New York 12211

    I am very happy with Albany Co. Nursing Home. My father-in-law had been in 3 nursing homes for rehab, and two assisted living facilities, before coming to Albany Co. Nursing Home for his last several months. The care he received was excellent, both in physical care and emotional/social. He had serious bed sores, and the staff did an excellent and sensitive job in caring for him physically. His fragile skin did not look so well at any other facility. Staff were upbeat, friendly, engaged him socially, and make sure he got out to the living area and was involved and included. He felt warmly cared for in the last months of his life at Albany Co. Nursing Home. This facility should NOT be privatized. County benefits draw better staff, and the care would not be the same. The physical facility is not impressive, but who cares? My loved one was well cared for, and I would rather have that than a beautiful decor that feels proper and chilly in demeanor.

  • Hudson Park Rehabilitation and Nursing Center Albany, New York 12204

    If I had a chance to give it no stars, I would have. My 92 year old dad was sent here from the Albany VA for rehab. For 4 days, they would not address his complaint of abdominal pain and an inability to urinate. The nurse old me that the Doctor said he was "too busy." On day 5 he started uncontrollably shivering, They tried to take his blood pressure but BOTH electronic blood pressure machines did not work and they did not have an old fashion cuff and stethoscope. I demanded that he be taken back to the VA ER where he was found to have a massive UTI, 104 fever and was septic. STAY AWAY, STAY FAR AWAY.

  • Daughters of Sarah Nursing Center Albany, New York 12203

    Daughters of Sarah is a wonderful facility with wonderful caring nurses and CNA'sand the Dr really cares about the residents. My Dad is a resident there and he has adjusted well. Recently he became ill they treated him at the nursing home preventing a hospitalization. They really care for him and go out of their way to make sure he has everything he needs. The food is good and they have a happy hour and musical activities for the residents that are fun. The grounds are lovely too .

  • Hudson Park Rehabilitation and Nursing Center Albany, New York 12204

    Today it took over 1/2 hour for the staff to respond to a bathroom request. After an hour and our complaining to the front desk, the issue was addressed. At that time, the staff grudgingly addressed another client's issue regarding falling out of his chair. Today's experience was horrible. These are people we are talking about. I left crying?

  • Hudson Park Rehabilitation and Nursing Center Albany, New York 12204

    I was dismayed at the lack of patient attention. When a client tried to report a sore back and bottom from the chair, the staff response, "Your not getting in bed because you have to eat in 20 minutes." Having a lot of experience with wheel chair patients, I teach the physically and mentally disabled population, the wheel chair was I'll-fitted. They stopped therapy..time to get a wheelchair eval. I am hoping my friend will be out soon. He can sit at home doing nothing and get a personal care assistant at $300/day! Don't send your loved one there.

  • Hudson Park Rehabilitation and Nursing Center Albany, New York 12204

    I can only hope that the people that work there end up in a place like this someday with the same lack of care. The people that work (or don't work) there want only a pay check. I wish you could put up zero stars because one is two many..

  • Albany County Nursing Home Albany, New York 12211

    Over the years, I have had three family members at Albany County Nursing Home and have found it the nursing staff to be compassionate and caring. While the building itself is old and does need to be replaced, a home is not just made up of the environment but the people. The politically placed director may not be in this category, but the people who have been working there for years do care about their patients and treat them as family.

  • Albany County Nursing Home Albany, New York 12211

    Nursing supervisors are the worst. Place is dirty and falling apart. Aides have attitudes. most nursing staff need to get an attitude adjustment, and aides need to learn how to follow care plans. Don't expect your loved one to get good care, just might get average care. Getting conversation with the doctor is another big issue, and most people speak broken english.

  • Hudson Park Rehabilitation and Nursing Center Albany, New York 12204

    First day my Mom was brought there we seen 2 cockroaches in the room, hallways stink like urine and stool, holes in wall in room, ceilings tiles down throughout facilty, water stains on ceiling, sink outside of bathroom that is shared (can you imagine germs on that door handle), piece of used wrapping paper on wall for bulletin board, 15 min wait for elevators, stains all over carpets, meds were not correct because they have their own policies and don't follow prior doctors orders, doctor patel is nasty and no personality at all; very rude. You have bed, nightstand, small dresser no room for a chair. Neighborhood be extremely careful. Workers appear to be people who were turned away at every other facilty. A few nice ones but major….. Please do not put your loved one in this position. We are battling to get my Mom out and they are making it impossible. It wont let me choose 0 stars so had to put 1

  • Daughters of Sarah Nursing Center Albany, New York 12203

    I HAVE A MOTHER IN DAUGHTERS OF SARAH AND SHE COMPLAINS ALOT ABOUT THE TREATMENT OF THE STAFF MEMBERS [C.N.A]WHO GIVE HER CARE.WE NOTICED THAT THESE CARING EMPLOYEES ARE TREATED BADLY BY THE R.N'S L.P.N'S.I OVER HEARD A GROUP OF GIRLS COMPLAINING ABOUT HOW THEY CARE FOR THE RESIDENTS AND SOMETIMES WORK 16HRS SHIFTS TO GIVE PEOPLE LIKE MY MOTHER THE BEST IN QUALITY CARE.BUT FEEL THAT NURSE MANAGERS AND OTHER RANKING STAFF CREATE A HOSTILE WORK ENVIRONMENT OF GOSSIP, ALIENATION,AND TERMINATION FOR C.N.A'S THEY DISLIKE.THIS IS A GRAVE CONCERN BECAUSE THIS IS HOW NEGLECT,ABUSE OR WORSE.FROM WHERE I'AM STANDING THE STATE NEEDS TO TIGHTEN THE LAWS AGAINST ABUSE OF THESE HARD WORKING YOUNG PEOPLE WHOM MY MOTHER AND SELF SEE DOING MORE WORK AND DEDICATION THEN THEIR SUPERIORS.

  • Teresian House Nursing Home Co Albany, New York 12203

    Moved my Mom her recently from a county nursing home in the tri-city area. The difference is like night and day. Teresian House is wonderful. I can sleep nights now knowing she is well-cared for when I cannot be around. Beautiful surroundings; caring staff; wonderful nursing facilty! I am so lucky my Mother is in such a good place!