THE SUITES AT RIO VISTA
Assisted Care Facility in Rio Rancho:
One of the worst facilities I have ever encountered, especially when it comes to proper payment of services rendered to this facility.
I have had extreme difficulty in receiving prompt compensation for my service rendered to the residents of this facility, providing necessary live music entertainment, as requested often by the residents as well as the Activities staff.
Superficially this facility looks decent.
However, the reality seems to me that from my experience of having been here numerous times in the past and even to the present, this facility is quite disorganized, especially regarding communications among the management and the staff, and including even the headquarters of this facility whose entity is not clearly mentioned.
As far as I am concerned, the "Activities" section of this facility should be rated the worst.
Stimulating "Activities" for the residents are a vital part of assisted care facilities.
Yet, after providing innumerable services in this regard, I have had extreme difficulty in getting compensation for my services rendered here, i.e., providing necessary entertainment as requested by many of the residents.
Non-payment of services rendered is a serious matter.
The "Human Resources" of this facility should be rated the worst in Rio Rancho.
Unless they change the present system of compensation for those who provide entertainment to the residents, I will never ever perform at this over-rated "care" facility.