I have been here for three days and yesterday I had a wonderful treatment that is free. A lady named Joe Joe came in and said I’m going to get you cleaned up . I’m gonna give you a bubble bath. I thought she was just kidding and going to…
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I was a patient for 2 months after knee replacement and would recommend you NEVER put a loved one in this facility. The CNAs for the most part do not care about the patients they are to busy texting on the phones. Most of the nurses try to…
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Not a place for anyone to go to. My aunt is at Lake Mary Rehab. She is 91 yrs old and has dementia. She entered rehab after being in the hospital. I never get returned phone calls promised by various staff. Today I called to see if her…
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My sister has been in this facility for three months and we are very pleased with the rehabilitation she has received while here. Most of the rehab staff are very caring and professional. However the food service is another story. My sister…
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My father was admitted for what was intended to be a brief 1-2 week stay, for rehab, after a 4 day hospitalization for an infection. Although walking with a walker when he came in, he was only allowed to walk with rehab and not with staff because…
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RUUUUN!!!! DO NOT enter this so called Nursing and Rehab facility. There are a few good CNA's, but if they go on break forget get anything you need. Took days and days to get some of my Grandmothers meds while she scratched and itched herself…
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A friend of mine was sent to Lake Mary rehab to recover from a broken neck. While recovering they put him in a room with a man who had a fatal contagious bacterial infection! My freind requested to be move to another room but they denied him…
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We arrived at Lake Mary Rehab at night, after my husband had a Total Hip Replacement.
They did not have 2 of his BP meds, so his BP skyrocketed to 190 the next morning. Very different decisions about wound status. Attitude from personnel…
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1 star rating is generous. Sub standard care....isolation procedures never followed extending my mothers care over 6 weeks. Staff never worn gloves.....Mom was allowed in the dining/activity room for all meals exposing the other patients to…
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Took two weeks before admissions went over admission documents for signing. Never did have an orientation session. It was two weeks before a care plan meeting was set up. It appears Rehab does not work well with alzheimers patients who are…
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Not even 1 star!!! Average wait time after emergency call button is pushed is 30 minutes. No one has ever responded to the emergency alarms on the bed or wheelchair going off. Rooms are not clean. Bathrooms are worse. Very few employees…
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We have experienced sub standard care at the center. Care plan was not followed, pain medications not given at all or hours late. Staff unwilling to reschedule care plan appts. Patient was left at the doctors 2 1/2 hours after appt before…
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