1 Star User Review
1 star rating is generous. Sub standard care….isolation procedures never followed extending my mothers care over 6 weeks. Staff never worn gloves…..Mom was allowed in the dining/activity room for all meals exposing the other patients to her illness. My concerns were ignored by the social worker and charge nurses to the point I was basically called a lair that their isolation procedure were being followed. Still no definite answer but there could be an out of pocket expense to our family since she is over her amount of skilled nursing days and the assisted living facility will not take her back until this infection is gone. It takes days to get phone calls returned..and her care plan was never followed. We were never kept informed of her progress.