They have great technology! The only home I know of with an app like What’sApp messenger
|5 Star||16 ratings|
|4 Star||3 ratings|
|3 Star||1 ratings|
|2 Star||7 ratings|
|1 Star||25 ratings|
They have great technology! The only home I know of with an app like What’sApp messenger
Everybody was very good to me. I appreciate all the help that they gave me. They got me all straightened out. When you ring for service they come right away. I enjoyed my stay here. Everyone has been consistent and provides excellent care.
mwouny huband contracted one infection after another in this place . no one knew what they were doing. had to be there almost 24hrs daily. one nurse and one aid were the only ones that knew anything the wound vac treatment he needed . I took care of him myself ,cleaned him changed his bedding and also learned the wound vac treatment. the last infection he acquired in that placed put him in the hospital were he died. the place needs a complete overhaul.
I try to get to see my mom every single weekend sometimes both sat and sun. My mom has been a resident there since Nov 2015.
I work for the Health dept for Hoboken, and as such i deal with the public daily and it is my contention that most ppl who are happy when leaving my office never feel the need to compliment our excellent service it is only the people who do not get what that want who complain. Having said that it is with this letter that i wish to compliment your staff.
There has not been one day ever where i have ever seen ANY worker; nurse, nurses asst, nurses aid, maintenance etc. treat any resident there with anything other than kindness and love and respect. It is SOOOO moving to me to see this as i know there are patients who need 24/7 care including but not limited to feeding, diaper changes, sheets changed and everytime the people performing services are so kind its is humbling to me.
Even the woman who spins the balls at bingo; with her own money buys little gifts to give as prizes. One of the nurses actually cooked home made food to give to the residents.
i have been through a lot in my life and i have seen the worst of suffering and the best of human spirit but i must say i was even moved by the kindness and care given by every worker at Hamilton Park i've encountered especially the nurses and the aides. It is humbling to say the least but inspiring at the same time.
Also, i would like to give a compliment to Kelly as well; she helped me get my mom in the center and answered everyone of my annoying questions until the process was complete.
Even after my mom was officially a resident when something needed to be addressed to make my mother's stay more comfortable kelly immediately made a phone call and got the job done. Beyond her excellent organizational skills, it is her very nice way; her politeness and her patience and her willingness to make the residents well being important therefore the family at ease.
I cannot reiternate enough how much i enjoy going to the Nursing Home to see my mom, to see the other residents i have made frients with and the staff as well. It has made the transition so much easier than i could have imagined. it has been an adjustment for my mom and was a painful decision for me to put her there but i feel she is getting better care than i could have hoped for; when she was living alone she was just losing herself, at Hamilton Park i feel she will have a longer life and a happier and healthier one.
One last thing, i have volunteered in homeless shelters, i've delt with immediately family members suffering from cancer, but to see so many really really debilitated people is very very sad to me. I don't think people really know how people in nursing homes are so ridden with disabilities and as god as my withness your staff has shown me the true spirit of love; to give of one's self without condition.
we were very unhappy with this facility; carpeting on the floor is a terrible idea, as there was a urine odor. Also, the dementia and Alzheimer's patients are on same floors as alert patients, which is not only depressing, but it is also scary to see staff members get kicked or hit and wonder if your loved one will experience the same. I complained a lot, especially when my Mother said she had to wait a long time to be taken to the bathroom; they told me she was confused and did not wait long…we moved her out after 7 (LONG!) months and found her to be in much better spirits, NO CONFUSION, she is eating better due to not being miserable, and this facility now has her walking with a rolling walker; all Alaris Kearny did was get her walking a little bit and stuck her in a wheelchair. I recommend you not use this facility.
My mother was transferred to this hell hole after a stroke. Mom was there for fifteen days. She developed 4 intestinal infections. My mother could not eat. Yet she developed thrush. Mom also got 3 bedsores and aspiration pneumonia. Her so called rehabilitation was almost non existent. I kept telling everyone working there my mom was breathing very badly. NO ONE paid attention. Not the doctors, nurses, therapists none. Mom went into respiratory failure was sent to the er, then the hospital for 6 days. Then home with hospice to die.
My Mom has been at Alaris for 4 months and she is very happy there. The nurses, staff and aides are very compassionate and caring and focus on her needs. They have a lovely spacious day room with activities throughout the day. Friday's is manicure and movie day. The rooms are clean and well kept. I can go to work knowing that my Mom is being well taken care of and when I go there after work she is always in the day room and happy and that is most important to me, her health and happiness.
my husband was a patient there and contracted one infection after another. one nurse and one aid knew about woundvac care ,the rest were totally incompetent. one or two aides were terrific the rest were useless.if you werent there all day your loved one was left to languish, nobody would help them.
worse place ever, there is so much neglect from medicine carts to patients. If you are having someone cared for I suggest that you visit everyday and often so that your family member is actually being taken care off. They just go through the motions but do not really give the attention to patients properly this is just a job to them.. I did not see any compassion for the patients.
As another reviewer stated, the aides here are the weak link in the care and treatment of the residents here. It is not unusual for all of the aides on a given floor to cluster together and shoot the breeze. This, while some patients are ringing their call buttons, as in the case of my mother, who routinely waited over 20 minutes to be assisted into the bathroom or to have her bedding changed when she didn't get to the bathroom in time. I was here on a Saturday night around 8:15pm, and there were literally patients crying to be brought back to their room from the common area, but there were absolutely NO aides on the floor. According to the RN, they were all on break at the same time. Completely unacceptable.
The doctors are scarcely-seen, and when they do examine the patients it is more of a cursory thing than anything. The RN's, for the most part, seem competent and caring, but there aren't enough of those to go around here.
One has to realize that this is a Medicare facility, not a private hospital, so while there may be issues here, imagine how bad the treatment must be at the lesser facilities in the area.
The place is kept clean, is pleasant to look at, especially the 1st floor (PT level), and the maintenance and admin staff are quite competent.
They need more staff to help residents that are not able toe eat by themself by the time they help food is cold simple they don't eat please once they were like us today they need help for the rest they are kind and caring
Awful no stars
The people working here think they know more then you do about your loved one.
The people working here come to work sick in fear of loosing there jobs if they use sick days.
I had a loved one almost killed 2 times because it took to long for them to figure out we the famly members were right and there was a problem.
I never saw anything about how they will never try too get your loved one off the veny even if it is posable. They never ween.
If you need to kill off someone fast to save money I would give this place 5 stars.
The facility is awfull. the staff is not very helpful at all.
it's verry depressing to see some one who is there for rehab after surgery with all the pts that have mental health issues. they should be kept seperate. i will never refer this place to any one.
this place is a horrible place to send anyone they dont treat the patients well and actually let a patient die as they were too busy chit chatting and complaining about the patient annoying them and never answered his call bell in an actual emergency i wouldnt even let a dying dog stay there!
did not do wound care as scheduled
staff walks by
never the same nurse
My Uncle was only there for 1 week, and it was a week from hell. A family member always had to be there, to make sure his needs were met. He was transfered from HUMC following a long stay there. He had bladder cancer and had a conduit which he was supposed to be taught how to care for it. He was confused and scared. He was awoken out of deep sleep on morning rounds which made him more confused and scared. There is a right and wrong way of waking a patient, obviously the Harborage needs to work on this area in a big way.
Upon admission, your facility was not prepared for the type of conduit he needed, had none at the facility, and a family member had to go back to HUMC for supplies, since his urine was leaking all over him. We also had a problem with a few nurses/aides. Their bedside manner left a lot to be diesired. This was reported immediately to the Administrator.
On a whole, I would never reccomend this facility for rehab or residency. I know these issues won't be addressed, that's just the way the system works. It's all about money. In hinesite this was the worst decission we made to put my uncle in your facility.
My dad went to Harborage for rehab after Hack. hospital. The day he was transported, the clothes he was wearing were thrown out. He was given a mattress with a guard that was comfortable. He was put on the 5th floor, the service was not good at all. The rehab is once a day if they get around to it, otherwise they don't do anything all day. The nursing asst. put the patient in a day room with a TV & all they do is sit there.
The Director Angel made my dad sit in urine, when I tried to speak to her, she talked down to me like I was one of her employees. I would never recom. this place to anyone, PLEASE TAKE YOUR LOVED ONE ELSEWHERE!
My dad was a young 85, he still drove, he was an amazing, educated, thoughtful man who donated $ to so many charities. He was suppose to go home in two weeks, but he never made it out. He was my world, I miss him every minute of every day.
the doctors are great and very helpful however the receptionist in that hosptial they need to be trained. I spoke to one receiptionist whose atitude was awful over the phone. When I asked to speak to her supervisor her response to me was "oh well do what you gotta do as if she going to say anything, oh please", awful awful awful. I was please with the doctors services but please look into training this angry person who is rude and gives bayonne hospital a bad name.
and they are short of staff, sometimes the staff just walks by as if they dont want to be bothered
This place is fine, but all nurse aids need detail supervision. And patients' relatives must be checking on their love ones constantly. I also noticed, there is not enough personnel to feed all patients- sometimes aids just gathered together to chat without paying closer attention to someone patients who need help for the bathroom, etc.
this place really sucks,,,there is no consistency at all, everyday my mother has a different therapist, which dont know what is going on or what she is able to do and not do, the people who are supposed to take care of residents on the floors, DONT do NOTHING!! my mom went on a day pass and they didnt even know where she was!! They do not provide the patients with high quality care or the amount of therepy and assistance like other rehabilitation centers do!! This place has no clue as to what they are doing!! We dont recommend sending your loved ones to this place at all!!!
i cant thank you enough for what you did for my nana you saved her life and gave her spunk back she calls you the jesus of all nursing homes she says like she feels like its her family thanks a million
I visit the facility often as one of my parents is a resident there. I have witnessed neglect and abuse. The aids are often over worked and under staffed. Patients lay in their urinated diapers for hours or request to be taken to the bathroom and have to wait an unacceptable long period of time before they are acknowledged. I have witnessed aids changing patient's wardrobe with very little care, they are rough and ignore the patient's cries. They are not being considerate of how fragile and painful their actions are, they are just doing their job. My parent was given dairy on a few occasions which he is allergic to. They merely explain that someone didn't realize it. This facility is owned by Palisades Hospital, the same hospital that patients go to when they have fallen and injured themselves. No reports of such incidents are ever reported so none of the families know that this facility has been careless in it's care. Currently, there is a very serious law suite against this facility involving a paralyzed woman who died in their care due to an aide abusing her. The abuse was caught on a nanny cam. I urge families to take this same approach and check out for yourselves how your family member is being treated when you're not watching. This message is not meant to hurt the facility, it is meant to inform families that abuse and neglect are common in most nursing homes. This one is no exception. Be aware!!