I have read through these reviews and I think it is a shame that ex employees come on here and write reviews. I tried to post this reposne a week ago but I am not great with computers.
I moved my mother to tower hill about 6 years ago and I visit about once a week. When I brought mom here she was out of state with a family member and being neglected. the family member was only keeping her for her money. there were a lot of issues with money and Kendra worked hard on her case for a couple years and got the Medicaid approved. I read these and feel bad that she gets a bad rep from staff. she is the only upper management I see walking around and telling staff to get the resident pull lights. I know there has been changes in some staff and I hope it is for the better but right now she is the only one with a presents.
sorry this was so long. I recommend tower hill and they do a good job.