My mother was there from January 2018 until July of 2018. We found the staff to be attentive and caring. Willing to help my dad answer many insurance questions and help hime to navigate medicaid. I was impressed with how clean the facility is. I live 1500 miles away and initially was horrified by bad ratings but found the staff and facility to be quite different than the reviews. I work in health care and am not easy to please.