Review of Rehab & Healthcare Center of Cape Coral

2 Star User Review


I have been on hold waiting with my aunt for Nurse Brenda to come to her room for 20 minutes. I called to speak to the nurse, at my aunts request, and Brenda refused to speak to me which I understand due to HIPAA. I advised Brenda that I would be calling my aunt and she would be ringing her bell so please come in and discuss her medication request that was not filled. This is unacceptable care. When I looked and viewed your ratings I was shocked by what I have witnessed. This Brenda was rude to me from the time she picked up the telephone. I would like a pateint representitive to visit my aunt immediately. Her name is Sondra Mitchell.