User Submitted Reviews

Consulate Health Care of North Fort Myers North Fort Myers, Florida 33903

My mother was there from January 2018 until July of 2018. We found the staff to be attentive and caring. Willing to help my dad answer many insurance questions and help hime to navigate medicaid. I was impressed with how clean the facility is. I live 1500 miles away and initially was horrified by bad ratings but found the staff and facility to be quite different than the reviews. I work in health care and am not easy to please.

Coral Trace Health Care Cape Coral, Florida 33991

My father was in this facility for three months and due to mother being elderly herself I feel that things were hid from her. My father had several bedsores and due to being paraplegic he could not feel them and my mother did not know enough to ask or check. He had a urinary catheter that was placed May 17th and never changed until he was dumped at the hospital in August. He was placed in isolation at this home due to a bladder infection but no one thought to have his catheter changed. We received a call that he was being taken to the hospital and when we went to pick up some of his belongings at the home 2 hours later the nurse informed us he was discharged from there. They had boxed up his things and put them in storage. We were not contacted by any management. My father could not swallow and was still given solid food with the tray left at his bed. When I arrived in August and started complaining was when they left him at the hospital. Not pleased with this facility at all.

Page Rehabilitation and Healthcare Center Fort Myers, Florida 33907

This place is a discrace! I had an elderly friend and we had him removed. He was left in diaper in his room wet for hours. He was left in the dining room several hours several times after lunch. I use to work here and it was a terrible place and walked out. The staff are un caring. Mostly Haitians. They are rude and inconsiderate to the elderly. This place should be shut down.

Winkler Court Fort Myers, Florida 33916

My mother was in Winkler Court. While staying there, she broke three ribs and her hip within a ten day period. She was transported to the hospital for hip surgery. She was then sent back to Winkler Court for recovery. She was dropped on the floor the day after surgery. I heard her screaming from all the way down the hall. As I was walking into her room, two female nurses were bent over trying to get her up on the bed. They yelled, "You can't come in here !" I immediately left the room. After another five minutes or so, the nurses quickly left the room without saying a word to me. I went into mom's room and her head was at the foot of the bed. She was in tears. I tried to comfort her and then asked a nurse to get her some help. I didn't want to leave, but I realized that mom needed to rest, so I kissed her and told her that I would be there in the morning and that they were going to get her checked out right away. I trusted that they were going to get her checked out. I picked up my grand daughter to visit mom the next morning. We stopped off at my home to get a couple of things for mom. I noticed that I had missed a phone call from Winkler Court. I called them back and they said something like "Your mother passed away about an hour ago. Where do you want us to send the body? I was so shocked that couldn't even remember the name of the funeral home that my husband and father were buried. I later wrote a lengthy letter to Winkler Court to see if they took any action against these nurses that put my mom back in bed. How could they have possibly picked up a 185 pound woman that had broken ribs on one side, a broken hip on the other side that was just operated on, and a shoulder replacement that still hurt her? There was NO backboard to pick her up. I NEVER received a response. No mention of this was in her file. I just wanted some answers. I still have many sleepless nights thinking about this after all of these years.

Coral Trace Health Care Cape Coral, Florida 33991

will start with the rehabilation portion of this facility was good and they cared and did their jobs well, now here is the bad part. If you can not be there to check on the care for your loved one WATCH OUT. Their is a Dr Nassiff that prescribes meds as he pleases against the health surrogates wishes. They drug patients and put them in the hallway if they have memory health issues, I gues this is how they treat dementia. PATHECTIC

Ring the bell for help and it could be 5 minutes, 15 minutes or no one comes at all. Seating when you come to visit is non-existent. Wound care is nonexistent along with just plain being rough to the Elderly.

This is a POOR POOR FACILITY

Rehab & Healthcare Center of Cape Coral Cape Coral, Florida 33904

5-31-13-

I have been on hold waiting with my aunt for Nurse Brenda to come to her room for 20 minutes. I called to speak to the nurse, at my aunts request, and Brenda refused to speak to me which I understand due to HIPAA. I advised Brenda that I would be calling my aunt and she would be ringing her bell so please come in and discuss her medication request that was not filled. This is unacceptable care. When I looked and viewed your ratings I was shocked by what I have witnessed. This Brenda was rude to me from the time she picked up the telephone. I would like a pateint representitive to visit my aunt immediately. Her name is Sondra Mitchell.

Consulate Health Care of North Fort Myers North Fort Myers, Florida 33903

Nursing Staff and Aids are excellent, Very Clean

Rehab & Healthcare Center of Cape Coral Cape Coral, Florida 33904

Total lack of knowledge, and many (not all) uncaring staff. When asking about different types of therapy, I was hung up on four times during being transferred. People didnt know who to ask, and then I was given wrong information on therapy, and different psych evaluations. I was told a schedule of when an evaluation could be done, then told that was wrong. The worst was when my dad needed to use the bathroom. No one wanted to help (and he has a broken hip) and when one person finally did, the nurse left him there and chatted with others, only to tell me to 'wait a minute' while she continued to chat. By the time she was done chatting (non medical chatter to a guest) we both came back to find my dad had gotten up on his own, endangering himself, because no one would come when the light was flashing, and the alarm on his chair kept going off.

No one cared.

Manorcare Health Services Fort Myers, Florida 33912

My Grandmother was well treated and cared for not only physically but emotionally as well. I recommend ManorCare to all.. they really do care about the well being of others

Gulf Coast Village Cape Coral, Florida 33991

The "Entrance Fee" refund takes a very long time to acquire after moving out. In my case it has taken over 40 months and still no idea when it will be paid. The facility is not a place where I would recommend to go to as the estate could be held up for a lengthy period.

Rehab & Healthcare Center of Cape Coral Cape Coral, Florida 33904

I had both my parents there at the same time. I would not leave my dog in kennel with such care the understaff tried to do what they could but their was never enough help even though the office said they were never understaffed so when they say not for profit who gets it.Not more staff .20 minutes of a call light on to go to the bathroom is way to long for some one in their 80's . Well I'm not 60 and it's to long for me. Take your records of your loved ones with when you go cause they really seem to even less once they leave there.

Signature Healthcare at College Park Fort Myers, Florida 33919

I have been here on two occasions recently for a month each time. I have tremendous difficulty remembering my locations starting July 3rd of this year. I have been in the hospital (Lee Memorial) numerous times. I was transferred here at Signature in September 7 to October 27th of this year. I had no use of my legs initially. I was admitted again at Lee Memorial on October 30th and remained there for a week. I came to Signature November 6,2012 where I remain today to be discharged tomorrow. On each occasion I was bed ridden, unable to walk. Immediately began therapy at Signature learning to walk. I am now able to walk without impairment. That is thanks to the excellent care of Signaure rehab staff. The therapy staff had been most instrumental in my return to health. However, every staff member of Signature has contributed to my recovery. They have restored me to being the healthiest I have been in probably 2 years. I should be forever grateful.

Signature Healthcare at College Park Fort Myers, Florida 33919

My experience at College Park has been very good, the staff is very caring, thoughtful and friendly, always willing to help, the facility is very clean and very beautiful, no smells or foul odors, my mother was always clean and well kept, she received excellent nursing and therapy while she was there. Thanks for taking care of my mother.

Signature Healthcare at College Park Fort Myers, Florida 33919

Signature Health Care is the worst place to have your love one living. These people do not care about their residents. My Grandmother passed away and it had alot to do with their negligence. It's a shame to have all these suppose professionals working there when they can't even do there job correctly.

Healthpark Care Center Fort Myers, Florida 33908

Smells nasty at night. Both of my parents roommates ended up in the hospital the same time she did. Had to fight the doc for tests that would end up positive. Constantly with UTI, in and out of ER. Neglected for toileting. Bathroom always had to be cleaned by me. Ecoli septcis….er again. Bed sores, not put in rehab area but long term instead when it was only for rehab. Unsanitary and not caring. Saw patients fall out of chairs unsupervised. Told my parent was incontinent when it was untrue.

Coral Trace Health Care Cape Coral, Florida 33991

Complete lack of care from the staff. Hours pass before you see a nurse. Overmedicated and not monitored. Too much to complain about.

Winkler Court Fort Myers, Florida 33916

There are many caring loving staff members. They treated my mother amazingly! She had rehab for a broken hip and this rehab center the best! I would recommend then to anyone looking for this kind of help!! The only reason i did not give.5 stars is because i met a couple of their corporate and they were so uninviting!! And the cnas were great but it would be nice if they spoke better English!!

Signature Healthcare at College Park Fort Myers, Florida 33919

one star is lucky. would not take my parent who was a patient of the doctor running the place. Private pay, just needed rehab. medicare ran out….was hoping for somewhere who really cared. not to be found.

Consulate Health Care of North Fort Myers North Fort Myers, Florida 33903

My 88 year old mother was admitted April 2010 after a fall and 10 days in the hospital and in very bad condition. ALL of the staff at Consulate were so caring and made us feel at home. The facilility was always clean and her needs met and she recovered to her potential. The administration had a meeting with me to go over the plan and I was always kept informed, so it was any easy decision on July 14, 2012 when she again needed to go from hospital to Rehab to chose Consulate again. Nice to see some familiar smiling faces when we arrived. Kathy Locke

Lehigh Acres Health and Rehabilitation Center Lehigh Acres, Florida 33936

great food!

Coral Trace Health Care Cape Coral, Florida 33991

FATE

After being a resident at Coral Trace for approximately 3 weeks and leaving via EMS unconscious and with altered mental status, for several days prior as my friends and families tell me I have several serious issues with this facility. The beds are inadequate and dangerous they do not lock adequately. In addition the facility is not cleaned adequately cleaned the remote on my bed was filthy and I had to clean it myself the dirt was engrained the room token cleaned once a week with every room ate coming down with diarreah. No security my husband walked in at 2am and nne stopped him. Over medicated and the nursing staff did not properly relay myconcerns, they lied saying I was having bowel movements when none occurred and were ignoring my concerns. I wound up with an impacted bowel from not going for at least 2 weeks and contracted C-Diff. and was throwing up, fnally 5 hours later when I was unconscious was I finally transferred to a loccal hospital ICU. THERE IS A REASON IT RATES AS ONE OF THE LOWEST. Seriously none of the issues that they were cited for iin the last 3 years have been resolved. One star cause you can not rate lower..

Fort Myers Rehabilitation and Nursing Center Fort Myers, Florida 33907

horrible!

Fort Myers Rehabilitation and Nursing Center Fort Myers, Florida 33907

Pleasantly surprised. Excellent staff. Very caring. I would not hesitate to recommend this facility.

Lehigh Acres Health and Rehabilitation Center Lehigh Acres, Florida 33936

My mother spent the past year there as an Alzheimers patient. Wonderful staff. Caring and compassionate. I will always be grateful.

Heartland Health Care Center Fort Myers Fort Myers, Florida 33907

I recently stayed at Heartland for two weeks following knee replacement surgery. The nursing care and physical therapy was outstanding. The staff was professional and polite. Housekeeping kept my room neat and clean. The food was very good, not what you would expect from a Nursing care facility. The overall care I received was very good and I would recommend this health care facilty for short term rehab. Gary Wicall, Fort Myers, F.