User Submitted Reviews

Tyler's Retreat at Iron Bridge Chester, Virginia 23831

I am sadden to be writing this review but I feel it is important for families that are looking for a safe and caring facility for their loved ones. My advice to you is to look elsewhere before putting a loved one in Tylers Retreat because I promise you that you will be very disappointed.

I placed my mom in this facility based on what I was told by other people and from the get go they were awful, in the first 24 hours they gave my mother not medicine because they doctor didn't sign off on it so my mother was in terrible shape and I went home and got her medicine and dared them to tell me I couldn't give it to her. It is important you understand that my mothers health was bad but not her mind she was very aware of everything. She was dead 6 weeks after she entered the place and they didn't even call me until 11:25pm the evening she died to tell me she was gone and I had absolutely no idea so was dieding ….none at all.

The story is too long and too painful for me to really get into but please stay clear of this place.

Ashby Ponds Inc Ashburn, Virginia 20147

I write this review as a daughter of parents that lived at Ashby Ponds for several years. My issue is now that my parents have passed, their apartment key turned in, the initial deposit is being held until the apartment is sold. I ask what is a reasonable time to wait? It has been over one year since the key has been returned. They claim that they are actively marketing the apartment, and the new contracts are different today. But my warning is how they are handling this issue by having the family wait for the return of a tidy sum for now over one year while they continue to build new buildings and sell other apartments. This just was not the time frame expected when my parents signed the contract.

Dulles Health & Rehab Center Herndon, Virginia 20171

10 reviews

1.0 star rating 1/3/2018

This place deserves 0 stars. I believe they are responsible for the declining health and ultimate passing of my father. I wish we never took him here in the first place, but I want to save people from this place! My sister has since filed a complaint with the health department.

He had hip surgery in December and was doing well in the hospital, they recommended that we transfer him to a rehab facility to get BETTER. These people put him in a diaper, never had appropriate food to eat, was left alone for hours at a time, and was NOT CARED for at all. Every time I went, he was sitting by himself with cold and hard food that he was unable to eat. At the time he was only supposed to eat soft foods and every time we went he had something he couldn't even eat. The "nurses" never pushed him to eat or do his rehab exercises. They neglected him and left him to feen for himself.

This place is also terrifying at night, many elderly people left alone and often times when we went there were people calling for help. Once, there was a person cutting their toe nails in the cafeteria. Everything about this place is terrible and it is not an exaggeration. My dad gave up hope in this place. The worst experience ever was when my sister and I went, he hadn't had a bath in a week. We asked the "nurses" to give him a shower, he had been in bed for 7 days at this point. When they got him up, he had a seizure. My sister and I obviously had no idea what to do, but the "nurses" DID NOTHING. Literally, we asked for an ambulance or something. They did not even know what to do!

It was the most terrifying thing I have experienced, after many failed follow ups on our end to get a conversation with the imaginary doctor, days had passed. We never once met a doctor in charge of his care. The only meeting that ever took place was about money even though my family pushed and pushed to meet his care team. I am fully convinced this awful place was responsible for his decline and ultimate passing. Care takers were rude when we asked questions and had concerns about his food and daily routine. They are unprepared for actual medical needs and hate their jobs, literally I heard them talking about it. I hope this place closes. There are so many more complaints and stories, but please stay away. It is like a terrible sad movie in there. Any positive review has to be fake.

Autumn Care of Chesapeake Chesapeake, Virginia 23320

I wish I could give less than a 1 star review. The people here are rude, disrespectful and the care is poor. The finance department is either dishonest or completely inept.

Gretna Health and Rehabilitation Center Gretna, Virginia 24557

I just love this place! They keep me clean and take me outside to get some fresh air! Great place to be like home!

Geraldine Miller

Gretna Health and Rehabilitation Center Gretna, Virginia 24557

I love the food and it's nice and clean! Pretty quiet in here! I like how they put clean sheets on my bed!

Mildred Hunt

Burke Health and Rehabilitation Center Burke, Virginia 22015

Had a parent, aunt and uncle at Burke, all at different times over the last 3 years. Found the center to be very caring and compassionate, administration was prompt to answer questions and helpful with discharge information. Therapist very good and the end results all very good.

Gretna Health and Rehabilitation Center Gretna, Virginia 24557

We havd no concerns. Everybody has been so kind to us and his therapy has been wonderful. We have been through a challenging time with Dad's health and you all helped us get through it.

Kathy Bryant/Calvin Brumfield

Gretna Health and Rehabilitation Center Gretna, Virginia 24557

I have really enjoyed my stay here. The staff has treated me like gold. I will tell anyone that is young like me to come here if they ever need rehab. This place is by far the best place that I have been in during my recovery.

Benjamin Simpson

Walter Reed Convalescent and Rehabilitation Center Gloucester, Virginia 23061

My Mother recently transferred To Walter Read Convalescent and rehab center in Gloucester VA. This place offers a secure safe environment for her. Having myself once worked for a nursing home years ago I can honestly say the staff appeared polite, friendly, and professional. The meals my mother were being served looked good and the place kept clean. This place currently accepts Medicaid patients, a real plus considering the need nationwide for more. The problems I see basically stem from the facility being dated, needing some upgrades and amenities for its residents. For example many interior doors are large heavy non automated types with panic bars, which when kept closed makes it hard on wheel chair bound patients to move about;. these could use an upgrade. I did not note a controlled outside sitting courtyard area whereby patients may get out of the building and enjoy occasional sunshine. If they do not have one They need one. The dated interior tube fluorescent lighting although in many ways practical does not help lend the place a home type atmosphere. Much of the lighting fixtures could use upgrades. I did not note a large central dining area but rather smaller meeting room dining areas. In many ways this actually works better for both residents and staff. To improve on this however and lend it a more home type feel. A few of these should include minor beverage refreshments for both residents and guest. I noted plenty of televisions around which is good as this gives residents viewing choice. I do not as yet know what therapy programs are available here that will assist my mother who suffers from Alzheimer's but I will be writing other reviews when I find out. In summary the Staff gets kudos and a B grade and the building facility gets a grade of C

Gretna Health and Rehabilitation Center Gretna, Virginia 24557

The Nurses were right on time with all my mothers medications. When my mothers pain medication needed to be changed her nurse Brenda Younger, Lon worked very hard to make sure the right medication was ordered and the right dosage was given. Brenda always kept myself and my sister up to date on changes with my mother. Gretna Healthcare and Rehab is very lucky to have a wonderful like Brenda Younger, LPN.

Cherrydale Health and Rehabilitation Center Arlington, Virginia 22207

This facility is unclean (the smell of urine, roaches and dirty, just an unclean environment), disappointing and disturbing experience!

They seem to care more about revenue than the patients and their family members concerns.

Being a regular visiting family members we (other family members and friends) have observed some very disturbing scenarios. Patients not fully dressed, left unattended (not being fed), patients not being properly cared for, unprofessional attitudes on all levels (rudeness and disrespect). Whatever happened to treating the patients with dignity and compassion and treating the family with respect and understanding. Transparency… none. I would not recommend this facility to others as I believe that (some) are in this business of care to make a few extra dollars. I did come across one outstanding Aide. We miss them (on behalf of our parent). This person demonstrated a genuine concern.

Gretna Health and Rehabilitation Center Gretna, Virginia 24557

Excellent rehab facility with a wonderful rehab department and a warm andfriendly atmosphere in which to recover and return home. Would recommend to anyone needing skilled rehab services.

Keith Motley

Dulles Health & Rehab Center Herndon, Virginia 20171

Why was my review not posted???? This is a nightmare place and I take the time to make a review I expect it to be posted. I will post on every site I can find!

Bowling Green Health & Rehabilitation Center Bowling Green, Virginia 22427

I can't say enough good things about the Rehab staff. Each and every one of them were wonderful, kind, caring, professional, concerned, interested. They truly had the patient's best interests at heart.

However, as far as the nursing staff goes, it's an embarrassment to the profession. When a patient says "I fear retribution if I speak up" or complains of back pain and the caregiver responds with "Well, my back hurts, too", it speaks volumes of the facility as a whole. Suffice it to say we found many opportunities for improvement. I sincerely hope my concerns have not fallen on deaf ears.

At one point, the staff scheduled a (mandated) discharge planning meeting that I would be attending remotely as I live out of town. They all NO SHOWED for the meeting. Family called in, concerned that something must have happened. Nope. We were told it would be rescheduled and that never happened either. They never returned our phone call. Ever. This was a HUGE red flag. Things did not improve when I was there in person.

Take a peak at the white boards in the rooms. See if the postings are up-to-date. Note if the information posted - date/day/shift/caregivers - is accurate. Is the room clean? Is the access to the bathroom blocked by a guest chair or wheelchair? Do the staff make eye contact and greet you when you come in? These are good indicators that should not be overlooked.

Riverside Health & Rehab Center Danville, Virginia 24540

my brothers stay at riverside health care was terrible . I think the staff need more training on patient care. My brother fell out the bed and i was not notified of this by anyone at this facility. I had to be told about his fall by him and when approached by the nurse staff all i got was im sorry for not telling you…My brother got his toe nails cut by there dr. that does them he cut them so short they were bleeding across all of his toes and i had to bring it to the nurses attention . My main concern is that my brother is a bad diabetic and every one knows that you have to be careful cutting on there toe nails . It was very poorly and unprofessionally done. I had to be told about his fall by When we get these jobs we need to treat patients like they were our mother,father, sister or brother . we will get old some day and need care .

Albemarle Health and Rehabilitation Center Charlottesville, Virginia 22902

The facility is beautiful, but care is absolutely awful. My elderly mother almost died from their total lack of care. She was over-sedated from their polypharmacy (narcotics/benzos/antipsychotics) and stopped eating resulting in severe dehydration with significant weight loss, fell out of her chair sustaining an injury to her head, got a bed sore and a urinary tract infection. Thankfully, we got her to another facility in time to save her. She got lots of IV fluid, treatment for her UTI and stopped all the sedating medications that they had been giving her. She is once again awake and eating. There was a total lack of compassion and no communication at Albemarle Health anda Rehab …it was all about the money. You would think that for $285/day you could at least count on receiving the very basics of care! I think that they kept adding more and more drugs to shut my mother up --she has dementia and yells at times. They almost succeeded in shutting her up permanently. Wow . . .

Henrico Health & Rehabilitation Center Henrico, Virginia 23075

I highly recommend this facility for future health and rehabilitation. The staff were professional and attentive. The facility was clean and orderly and my love one was happy with her care.??????????

Autumn Care of Chesapeake Chesapeake, Virginia 23320

Autumn Care of Chesapeake is the absolute worst. Do not put your lived one here. My dad was her for only 2 weeks and he got worse while he was here. First night here the nurse came to us the next morning saying I'm sorry I forgot to put your dad on his bipap . Well it didn't stop there. They ended up forgetting to give him his oxygen resulting them to call 911 non responsive and almost died. He is still fighting for his life in ICU after 8 days in ICU. Do not send your loved one here. This place shouldn't even be open. Staff is also very rude and unkind. And uneducated.

Bowling Green Health & Rehabilitation Center Bowling Green, Virginia 22427

I am thankful that I was able to come to this facility for as long as I did. During my time here I was able to gain a lot of my strength back because getting back to doing things I used to be able to do was important to me. I feel like I made some great friends here - I liked my roommate and the staff. The breakfasts here were great too-- something I always looked forward to. My favorite thing about this facility though, was the beauty shop. Being able to come down every week and get my hair and nails done again made me feel like myself again and I think that really helped with my overall progress while I was here.

Gretna Health and Rehabilitation Center Gretna, Virginia 24557

This is the best facility for rehab and long term care. If you're ever in need for great service this is the place to come to!

Jackie Miller

Gretna Health and Rehabilitation Center Gretna, Virginia 24557

All of the nurses are good! I am thankful my sister is able to be here and taken care of by such a great staff!

Rochelle Hall

Envoy of Staunton, LLC Staunton, Virginia 24402

This is absolutely the worst place you can put your loved one. I had my mom there due to an illness I had, she was there a little over a year, she is one hundred years old (100). She was grossly neglected, her toiletries were stolen, her shoes, her clothing, her pillows, blankets, her bras, and they were never recovered ($100's) of dollars. She was always dirty, her wheelchair was always dirty and so were the other residents. They had very aggressive patience on the floor she was on and they were left to walk about without supervision. The nursing staff and care givers if you could find either one of them on the floor our grouped together talking about there whatever DIDNOT care, just don't bother me; or smoking out back left my mom without the right supervision; she was pushed three times by another person twice the third time she was seriously injured. None of the staff showed remorse. DONOT SEND YOUR LOVED ONES HERE!!!

Gretna Health and Rehabilitation Center Gretna, Virginia 24557

Gretna Health & Rehab is a great place to work. It's an awesome place for rehab. The staff is friendly and knowledgeable!!

Judy Younger

Gretna Health and Rehabilitation Center Gretna, Virginia 24557

Really thankful for this facility! I really appreciate the care that my mother receives! Amazing staff!!!