| 5 Star | 10 ratings | |
|---|---|---|
| 4 Star | 2 ratings | |
| 3 Star | 1 ratings | |
| 2 Star | 1 ratings | |
| 1 Star | 14 ratings |
Burke Health and Rehabilitation Center Burke, Virginia 22015
Had a parent, aunt and uncle at Burke, all at different times over the last 3 years. Found the center to be very caring and compassionate, administration was prompt to answer questions and helpful with discharge information. Therapist very good and the end results all very good.
Burke Health and Rehabilitation Center Burke, Virginia 22015
Fantasitc center! Caring staff thoroughout. I would say that my father received excellent care from the aides, the nurses, the therapists, the physicians and the social workers. It was nice to see the managers out and about seeking my opinions on the care. Everything was not 100% perfect but when I had issues, they followed through. I loved seeing the doctors there EVERY DAY! This is unheard of in skilled nursing facilities. I have been in many with my father and my mother and this was not the case.
Burke Health and Rehabilitation Center Burke, Virginia 22015
The physical therapy staff is wonderful. They work hard to motivate and help the patients do as well as they can with their therapy. The medical staff is troubling. They failed to notify us that there was fluid in the lungs of our loved one, despite the fact that we asked about the results of a chest xray. We found out the results from the physical therapist. The administrative people are less than competent. They informed us our loved one would be discharged in 10 days and then told us the next day that insurance was denied and she would be released in two. Insurance says the facility did not file the paper work. The discharge planner says she does not control insurance or the front office. Extremely frustrating and disturbing. We regret allowing our loved one to be sent to this facility and will not permit it to happen again.
Burke Health and Rehabilitation Center Burke, Virginia 22015
The PT staff receives 5 stars, the food no stars, and the staff negative stars, lack of communication between the shift nurses, staff does not know how to speak English or understand, they try to over medicate the patients, the staff CNA's and nurses very RUDE!!!! they do not bathe the patients but twice a week (REALLY), and when you complain they will ignore your love one. I would not even take my dogs there. Staff talking with patients about other patients… can you say UNETHICAL. This place was highly recommended to us, and all I can say is NO WAY! No compassion with the elderly…. if they do not eat their food, they will put the patients in a time out, facing the wall. If you have a family member that needs rehab, I highly recommend you DO NOT PUT THEM IN HERE!
Burke Health and Rehabilitation Center Burke, Virginia 22015
The one star is for the only good thing about Burke Rehab: its physical and occupational therapists. Otherwise, it's a hellhole that I wouldn't send my dog to. My mom was sent there in 2013 after recovering from surgery. Let's see: the charge nurse tried to get her to take what my mom knew to be an overdose of one of her known medications; the same nurse ran into the bathroom when my brother, who happens to be a police officer and in uniform at the time, showed up to visit my mom for the first time; my mom failed to see an attending physician within the required 48 hours despite the fact that I was frantically calling to obtain medical care for her because she had swollen to the size of a Macy's Day float and was severely nauseous (it was later determined that she had a blood clot); upon speaking to the Center's Director 72 hours later, it was clear she had no idea who my mom was and proceeded to lie to me that a physician had seen her within 48 hours when I knew for a fact that he had not; and on one visit, I found four wheelchair bound elderly people placed at various spots around the nursing floor, one of whom had vomit all over her chin and shirt, and the nursing staff just walked by her as if she were a piece of furniture. A very sorry place, in my opinion.
Burke Health and Rehabilitation Center Burke, Virginia 22015
I am so thankful for all of the staff at Burke Health & Rehab Center. My mother recovered there after a fall and fractured hip (needed surgery too). She was completely independent before the fall- went to church daily, volunteered at the pediatric unit at Fairfax Hospital and came to weekly soccer games to support her grandchildren. Thanks to all of the rehab staff and equipment available in the rehab room, she is able to walk again and back to being independent. Everyone was so caring and helpful at Burke Health & Rehab Center- from the receptionist, every physical therapist, all the nurses, social worker and the cleaning ladies. My mother would not have been able to have such a great recovery without the help of everyone at Burke!
Burke Health and Rehabilitation Center Burke, Virginia 22015
The overall cleanliness of the facility was good. The cleaning ladies were constantly cleaning during the day it seemed. CNAs barely spoke English. There seemed to be a contest to see who could turn the call light off the fastest and never respond back to the patient. My father would push the call button, the nurse or CNA would come in, turn it off, and say, "I'll be right back", but never came back. They would never even bother to at least ask during the few seconds in the room what help he needed. At night, when the sun goes down, the nurses go to sleep. We would pray and hope for the best, hope for a good nurse or aide. The place once was really good on customer service when my father was admitted her before, which is why we came back, but not so much anymore. If it wasn't for OT and PT, I would have taken my father out of that place. The rehab people are top notch, made my father feel like a human being.
Burke Health and Rehabilitation Center Burke, Virginia 22015
While the PT and OT is doing a great job at this facility the nursing staff leaves MUCH to be desired. It was our impression that nurses did not communicate with each other (the weekend nurses never got instructions or a report from the weekday nurses on patient status or progress) and they will come into the room, say they will be back and never return. The doctor also is absent and when there walked into the room and asked my family member, "are you my patient?". Put your loved ones elsewhere if they need any kind of medical care or attention!!!!
Burke Health and Rehabilitation Center Burke, Virginia 22015
I cannot say enough about this facility. My mother spent 3 mos. there recovering from a very bad fall and the staff there were extremely attentive to her needs and their bedside manner is top notch. Our family would visit at random times and the facility was sparkling clean every single time. Being a nurse myself, I can tell when patients are not being attended to, and I can tell you that the staff in this facility are top notch, caring, and efficient. The administrator was very visible and she was always asking us if everything was ok with my mom's care. I don't know where a few of those negative comments came from, I just didn't see it!!!! I'd bring her here again in a heart beat!!
Burke Health and Rehabilitation Center Burke, Virginia 22015
Burke health and rehab center is the cleanest and best run facility in the area. I had a wonderful experience while there. I was in need of short term rehab and thought the nursing and therapy was first rate. Customer service was excellent and I developed strong friendships with the motivating staff and many other patients there for rehab. You really must see this center! The therapy gym will wow you!!!!!!
Burke Health and Rehabilitation Center Burke, Virginia 22015
the staff worried about coffee breaks and smoke breaks instead of the patients. I went to visit my father one morning and found him in his bed soiled and the bed was completely soaked. I had to talk to three different people before i finally was ready to blow off some steam, when a CNA ( who was always smiling and willing to help) helped me. there was a couple of them that cared about my father and our family loved that but the rest were just plain horrible. One of us was there everyday with my father and so it wasn't just a random thing. Do not take your loved one there.
Burke Health and Rehabilitation Center Burke, Virginia 22015
My rating is a 1. The physical therapy is ok and the PT staff is ok. The physicians did not talk to me about my mother who needed acute rehab after a stroke. I have heard from other families the same thing and that the doctors have been sued many times. This does not surprise me from my interactions with them. Most of the nurses can barely understand english and have no desire to take the time needed to care for the patients. Overall, the medical care stinks.
Burke Health and Rehabilitation Center Burke, Virginia 22015
Amazing physical, speech and occupational therapy. Brand new rehab gym and equipment. Staff is very caring. The primary doctor has a somewhat aloof and cold bedside manner, in my opinion, which can take away from the great rehab experience they offer. The nurses are very professional, but they have way too many patients. Patients are often dirty or in pain for too long unless families complain. Communication between staff on the patient could be better. They have free wifi, lots of art on the walls and a nice library. The extensive lawns outside are very pretty and are very nice to stroll around when you want to go outside. They back up to a very private forested area which is nice. They bring dogs and music in often for therapy, have a variety of activities and try to be as friendly and comforting as possible. They seem to cater to Catholics heavily with communion available regularly. The food is up and down, but mostly of good quality. Families should check in very often to make sure their loved ones get proper care, but that is true with most places like this.
Burke Health and Rehabilitation Center Burke, Virginia 22015
Loved one died from pressure ulcers and sepsis which developed while their stay at this establishment.
Burke Health and Rehabilitation Center Burke, Virginia 22015
OVER MEDICATED MY BROTHER. HE. HAD TO BE RUSHED. TO THE ER IN SERIOUS CONDITION. HE HAD BEEN OVER MEDICATED FOR DAYS ACCORDING TO ICU STAFF. TOTAL DENIAL AND NO APOLOGY FROM RHAB STAFF.
Burke Health and Rehabilitation Center Burke, Virginia 22015
Good routine care, caring staff, clean, very good rehab program.