1 Star User Review
The PT staff receives 5 stars, the food no stars, and the staff negative stars, lack of communication between the shift nurses, staff does not know how to speak English or understand, they try to over medicate the patients, the staff CNA's and nurses very RUDE!!!! they do not bathe the patients but twice a week (REALLY), and when you complain they will ignore your love one. I would not even take my dogs there. Staff talking with patients about other patients… can you say UNETHICAL. This place was highly recommended to us, and all I can say is NO WAY! No compassion with the elderly…. if they do not eat their food, they will put the patients in a time out, facing the wall. If you have a family member that needs rehab, I highly recommend you DO NOT PUT THEM IN HERE!
Replies to This Review
Thank you for taking the time to review us. We appreciate your feedback and use this as a growth opportunity for our business. We take your concerns very seriously. If you have any additional feedback or comments please give our Administrator Mandy a call at (703) 425-9765. -Erika Lovegreen, Communications Manager for Medical Facilities of America