User Submitted Reviews

Promenade Rehabilitation and Health Care Center Rockaway Park, New York 11694

My neighbor wanted to place her mom..but the administration seemed so apathetic and economic-based.

Promenade Rehabilitation and Health Care Center Rockaway Park, New York 11694

It was a very difficult decision placing my elderly mother into a Nursing Home. Promenade made this experience much easier. The staff was warm and caring, Her room is always fresh & clean, she loves the recreation department and outings and she keeps raving about the food!! I am continuously pleased and extremely impressed with the level of care and the time that the supervisor always has for myself and my family. Promenade is her new home and my mom couldn't be happier!!

Lawrence Nursing Care Center, Inc Arverne, New York 11692

Very rude and dishonest staff. Not a place for loved ones in my opinion. I have been lied to and misled by the staff here with no sympathy on their part for my family.

Peninsula Nursing and Rehabilitation Center Far Rockaway, New York 11691

I wish we had done some research before allowing my sister to be placed in this horrible place for rehabilitation. The staff are mean, the food is brought to the patients cold, sometime they serve hot dogs to the patients, my sister has high blood pressure and can't eat foods loaded with salt. But they didn't care, she was left soiled for hours, the staff would take hours before coming to her room to change her or the soiled sheets, even after being summoned hours before. The rooms were dirty and smelled of urine. The garbage was piled up high, floors were not cleaned or mopped daily. My sister would have to call them to give her pain medicine and staff would ignore her. My sister was healthier when she first got there but when she left there she was worst off then when she got there. She got a urine infection from that place, bad asthma and bed sores in her bottom as well as her back thigh. Someone stole her jump suit from the closet which had her name on it. I don't recommend this place to a dog let alone a human being.

Promenade Rehabilitation and Health Care Center Rockaway Park, New York 11694

My father was forced by his physician to send an entire month in this hell hole. That was done without my approval and against my wishes (I am his healthcare proxy and power of attorney). The nurses didn't care about him, the physicians didn't care, and the food was pure slop. We were both lucky I was finally able to remove him or, I'm sure, he wouldn't be alive now. I wouldn't recommend this home to anyone, let alone pay good money for total lack of service and caring.

Lawrence Nursing Care Center, Inc Arverne, New York 11692

BEEN TRYING TO CALL LAWRENCE NURSING CARE CENTER FOR THE PAST 3 DAYS BUT STILL NO ONE HAS PICKED UP THE PHONE YET

Peninsula Nursing and Rehabilitation Center Far Rockaway, New York 11691

One star just for being open. they did not take care of my husband physically or mentally. They didn't clean him and left him without anyway to ring for help. There is a shortest of staff and no one cared. He was dying in there. Its horrible don't send your dog there!

Rockaway Care Center Far Rockaway, New York 11691

This facility is smelly and not very clean. The staff is overwhelmed and does the bare minimum. The residents are basically fed and that's it. They are not taken out for recreation and not bathed regularly. It's the bottom of the barrel . I can't get over the pissy constant smell.

Rockaway Care Center Far Rockaway, New York 11691

This facility is below expectations. The rooms, common areas including elevators and bathrooms are dirty. There is not enough staff in any category to run the facility efficiently. The food is bland,cold,not cooked well and generally unappetizing. The clothes are returned from the in house laundry with holes and bleach stains. The elevators at constantly breaking down and not fixed on a timely basis. Currently the service elevator has been out of service for 15 days leaving the residents to eat all meals in their rooms.

I would never recommend this facility to any one.

Peninsula Nursing and Rehabilitation Center Far Rockaway, New York 11691

This facility accepts some of the city's poorest patients. My brother was recently admitted. While the facilities are old they have the most caring and professional staff in the world.

God bless the wonderful people who work here.

Brookhaven Rehab & Health Care Center LLC Far Rockaway, New York 11691

I am, presently, a "resident" at Brookhaven and let me tell you, there are not enough words in all the world's languages put together that can fully describe what a nightmare Brookhaven is. The place runs on Paranoia, Vindictiveness, Self-Interest and Absolutely Mind-Boggling Incompetense. Residents are "the enemy" so the automatic answer to everything is, "If you're not happy, you don't have to stay here, you know." And if your problem happens to land you on any Department Head's desk, Heaven help you, "Administration" will swoop down and destroy whatever small comforts and consolations you have managed to gather around you, mainly by uprooting you, moving you from room to room, floor to floor. Each floor is supposed to house different problems. That doesn't matter here, though: psychiatric, intellectually-challenged, geriatric, medical rehab - all are intermingled on every floor. Resulting in NO ONE receiving the proper care. Not that anyone would anyway - staff communication is ZERO here, no one knows what's going on, no one thinks to inform anyone of what's going on and everyone - doctors included - end up (bizarrely) turning to the resident (who, of course, knows nothing) for answers. And then berates the resident when s/he has none. The food? Low on protein, high on glutinous, stodgy carb. Veggies come with fancy names: Swedish, Norweigian, Exotic, Summer, Winter, Spring. Veggies ARE, actually, simply over- or under-cooked frozen or canned. Every main is flavoured with either curry or adobo, even if it's "Hungarian Goulash" or "Beef Stroganoff." Toward the end of the month, the coffee becomes dark dish water, the "chicken" dishes feature not so much chunks of chicken as purposefully-cut chunks of onion. Fresh food? Scant handfuls of wilty lettuce, a few shavings of carrot and a cherry tomato every lunch and dinner, a banana every other week. Constipating food… which will be dealt with with laxatives… which they will run out of every other month. Which you may not notice, so busy will you be making sure you are getting THIS month's meds, and not meds that were discontinued MONTHS ago. Or making sure you're not getting TWICE the required amount of prescribed meds.

The sullen, disinterested aides… the hostile, resentful aides… the aides who barely speak English… the nurses who barely speak English… the crusty toilet seats… the grimy floors… the bags of soiled linen, the bags of garbage, that aides look at and, then, run away from… believe me, I could go on and on. But, as I said, I am living here right now, and just thinking of all these things is depressing a hole right through the thin veil of anti-depressants I am taking to try to make being here even barely livable. (By the way, did I mention that you will get almost ZERO help from your supposed last bastion of assistance , your social worker - if you turn to them thinking they'll surely help you. Did I mention the most your social worker will likely do is tell you that if you don't like it, arrangements can be made to send you home.) So let me end, here, with a word of advice… unless you have no other alternative, or are prepared to come here at least once a week to cheer up and advocate, DO NOT, I repeat, DO NOT allow your loved one to be placed in Brookhaven Rehab. Your worst enemy, YES. Your loved ones, NO. NO. NO. NO!!!

Brookhaven Rehab & Health Care Center LLC Far Rockaway, New York 11691

My wife has been here for 2 yrs. she has been moved from her room every 3 to 4 months. They pack her things in boxes move them and her and then tell her to unpack the boxes in the next two days. I feel that they are moving patients to different floors every 3 to 4 months to effect the bed capacity rating at the harm of their patients. In two years my wife has moved 7 times, each time she is traumatized. Every thing works slowly here. we were there 3 weeks before she was evaluated by a doctor. This is definitely a shady place who's administration does not like it's patients and some other agenda.

Please fine another place to send you loved one.

Lawrence Nursing Care Center, Inc Arverne, New York 11692

Lawrence is a wonderful family environment, i would recommend anyone to send their family members there. they are loving and so family like.

Brookhaven Rehab & Health Care Center LLC Far Rockaway, New York 11691

I give it one star for the dedication of their hands-on caregivers who are, for the most parts working against all odds to deliver good care to their clients. By 'against all odds', I refer to the facility's tendency to go for cheap when running the center. Food, though prepared creatively is substandard -try and find a fresh vegies or fruit! Equipment is always breaking down- elevator outage is habitual resulting in late or lost rehab sessions. I encountered serious electrical outages affecting my wellbeing enough for me to report same to the NYDH…

I had been a repeat client but NEVER AGAIN!!!

Brookhaven Rehab & Health Care Center LLC Far Rockaway, New York 11691

My relative has been languishing in this facility for far too long 2 1/2 yrs and has made little progress in physical activitvity. Rehab is based on reimbursement!

Find another facility!

D Klocek

Brookhaven Rehab & Health Care Center LLC Far Rockaway, New York 11691

This place is horrible ,staff comes and goes, they lose power all the time . The elevator is always broken. Patients just don't get the care that they deserve.. Pick somewhere else zero stars

Lawrence Nursing Care Center, Inc Arverne, New York 11692

I live nearby off Beach channel and i noticed a large balloon u shape so i walked on by to see what was going on. At first i thought it was pennisla hospital and realized it was the Lawrence home having a block party. I was invited to eat hot dogs and burgers. i saw kids playing getting face painting and was sure they were doing this to raise money to my surprise it was all free. I was happy to meet some nice people hopefully come back and apply for a job they were so nice and the staff was happy dancing and eating cotton candy with the people who live in the home. over rall it was nice it brighten our neighborhood.Thanks Lawrence for making us feel welcomed.

Horizon Care Center Arverne, New York 11692

What a dump!!!!!

Promenade Rehabilitation and Health Care Center Rockaway Park, New York 11694

the aides, for the most part were uncaring, they didn't care about the patients feelings or needs, they just did want they were required to do. **That was the attitude of the whole place.** There was no feeling of happiness togetherness, all you heard was the staff complaining about patients and other staff members openly! the food was served cold to patients, no ice machines on the floor so patients can't get cold water at will. They are under staff so aides will not get ice or extra juice for patients from kitchen down stairs. PT and OT is a joke, how they call themselves therapist. anyone can walk a person down a hallway!

doctors visit weekly, if that! even when a patient is sick. no doctor in the building encase of emergency . Irate a negative 1 i removed my love one from this nursing home after massive weight lost and improper care.

Brookhaven Rehab & Health Care Center LLC Far Rockaway, New York 11691

This facility offers excellent care to their residents. Their staff are very professional, hands-on and very respectful, despite giving special care to their obese patients.

Lawrence Nursing Care Center, Inc Arverne, New York 11692

staff is rude and nasty. I would not recommend anyone to send their family members there.

Lawrence Nursing Care Center, Inc Arverne, New York 11692

I WALKED INTO LAWRENCE CARE CENTER WITHOUT AN APPOINTMENT, AND ASKED FOR A TOUR. I WAS IMMEDIATELY DIRECTED TO THE ADMISSIONS DIRECTOR. I WAS GREETED WITH A SMILE AND WAS TAKEN AROUND FOR A TOUR ALMOST IMMEDIATELY. THE RESIDENTS WERE BUSY IN THE DINING ROOM DOING EXERCISES AND ARTS AND CRAFTS. I WAS AMAZED AT HOW CLEAN AND BRIGHT EVERTHING WAS. NO ODORS, FLOORS SHINING, AND ONE OF THE MOST PLEASANT STAFF I HAVE EVER MET.

I RECEIVED INFORMATION ABOUT A LONG TERM CARE STAY REGARDING MEDICAID AND MEDICARE. ALL MY QUESTIONS WERE ANSWERED .

MOST OF ALL THE RESIDENTS WERE CLEAN AND HAPPY. THE STAFF KNOWS THEIR RESIDENTS. THAT IS SUCH AN ODDITY IN SOME PLACES.

YES, I CHOSE THIS FACILITY, AND I HAVE NEVER BEEN SORRY.