Life Care Center of the Willows Valparaiso, Indiana 46383
Horrible place. Understaffed and poorly managed. Resident care is questionable.
The average user rating for nursing homes in Valparaiso, Indiana is 2.8 out of 5 stars based on 22 ratings.
5 Star | 7 ratings | |
---|---|---|
4 Star | 3 ratings | |
3 Star | 1 ratings | |
2 Star | 1 ratings | |
1 Star | 10 ratings |
Life Care Center of the Willows Valparaiso, Indiana 46383
Horrible place. Understaffed and poorly managed. Resident care is questionable.
Life Care Center of the Willows Valparaiso, Indiana 46383
First of all, this is a nursing home & none of us want our loved ones living in a nursing home but sometimes it must be a necessity. My mother was very lovingly taken care of. They did their best to help her in physical therapy regain her strength. They monitored any bruises & bedsores constantly. Her needs were met on a regular basis. There did seem to be some communication issues with administration, but nothing that couldn't be resolved. We also felt she could have been bathed more often. We felt relieved while she was living there. She was cared for as well as we could care for her.
Life Care Center of the Willows Valparaiso, Indiana 46383
This facility is of low quality and low standards. My parent received poor care. Often having to wait hours for assistance. Residents in rooms surrounding my parent had to request assistance in order for someone to come. They are understaffed and do not follow through on what they say they will do. Information from administration was contradictory from the nursing staff and vice versa. It is quite clear why they are at a low census. There were times the room and the bedding were unclean as well as the patient. Do your research and find a better facility. As the previous rater described, it is a pathetic facility.
Life Care Center of the Willows Valparaiso, Indiana 46383
Overall quality is pathetic, nurses constantly complain about other patients and supervisors, housekeeping in patient rooms and bathrooms non existent. PT program is the only good thing about this place. Supervisors do not care about complaints from patients and other staff. Think twice before sending a loved one to this hell hole.
Avalon Springs Health Campus Valparaiso, Indiana 46383
One word…………"NEGLECT" my father in law has long dirty nails, not bathed in over a week. Multiple falls and weight loss. I have asked for 3 months for him to see the podiatrist. Nothing is done. Talking with the understaffed nurses is fruitless. Management comes down on staff which is already worn thin. Corporate and Management need to take a good hard look. It really is ALL about the money with this Trilogy Corporation. Seeking out another care facility ASAP.
Life Care Center of the Willows Valparaiso, Indiana 46383
We toured The Willows after they told us that it wouldn't be safe for my mom to go home right from the hospital. We were so impressed with the friendliness of the staff, but we were even more impressed with how active and upbeat it is there. The other facility across town had everyone sitting in the halls doing nothing in wheelchairs. Something was always going on at The Willows, and all of the patients seemed content. Mom loved her stay there, and eventually they got her better enough and stronger enough to go home, but she got sick again last year and we were no longer able to help care for her at home. So The Willows is now her permanent home and she loves it so much. They don't just forget about their patients there. She gets therapies when she needs them and they even take her to her doctor appointments at the pacemaker clinic at no charge when we can't do it. If you are looking for a friendly, professionl, upbeat, happy environment stop at The Willows and you will find it.
Valparaiso Care & Rehabilitation Valparaiso, Indiana 46383
WAY UNDERSTAFFED ON CNAs AND NURSES. THEY RUN THE STAFF RAGGED.
Avalon Springs Health Campus Valparaiso, Indiana 46383
My Father is currently in Avalon after breaking his hip. My Father is 91 years old and the staff at this hospital is concerned with his care, helpful to him and helpful to us. The staff is pleasant and will do whatever is in their control to help and assist. On top of the wonderful staff, the facility is beautiful - built and decorated to look nothing as a nursing facility - but rather a pleasant resort. Thank you Avalon!
Avalon Springs Health Campus Valparaiso, Indiana 46383
Need new management they are very unprofessional, and patients do not get the care they deserve! Management is very disrespectful and unprofessional, do not work for these people
Avalon Springs Health Campus Valparaiso, Indiana 46383
After having an unfavorable experience at a different nursing home, my family was relieved to find Avalon Springs. We knew that Avalon Springs was fairly new and might have openings, but they had a great reputation and beds were filling fast----they now have almost 70 occupants. My mother’s health showed immediate and ongoing improvements as a result of the consistent and outstanding care of her nurses/CNA’s/therapists, an improved and balanced diet(chef/team/menu outstanding), and the positive atmosphere overall.
Regardless of title or responsibilities, every staff member holds themselves accountable for all aspects of patient care and they do not subscribe to giving anyone the “run-around’. If the individual you are talking to doesn't have an answer to a question, they will personally find the person that does. Every staff member treats patients AND their family/guests with respect and dignity.
Rooms very cozy, comfortable & CLEAN
Nursing care is professional, proactive.
Activities are varied and get rave reviews from all.
Dining Room/Menu/Food- Terrific! I often join my mom for a meal when I visit.
Overall environment is welcoming and clean----the only odors one will notice upon entering might be from the kitchen such as the fresh baked breads!
The list of positive comments is extensive. If you are looking for quality care for yourself or a loved one, I encourage you to stop in and see for yourself!
Life Care Center of the Willows Valparaiso, Indiana 46383
When I first toured The Willows I was amazed at how clean it smelled, compared to the other tours I had done in the area. We decided to have my mom come to The Willows after being in the hospital and she was so happy there. She lives in assisted living and we were nervous that the idea of a nursing home would scare her, even though she is just there for a short time while her IVs medications are still being given. Now, we know we have nothing to be nervous about. Mom loves the staff at The Willows. They are all kind, friendly, and professional. They even offered us dinner while we were visiting, and asked if it would be OK to take mom to the movies with the rest of the group later in the week. She loves her therapists. I talked to one lady whose husband was at The Willows and passed away after a lengthy illness. She said she would live there herself when it came time to do so, and hearing a family member talk like that made me feel even better. Thank you, Willows! You have made an experience so much better for us and for mom! She loves that we can bring the dog to visit her!
Life Care Center of the Willows Valparaiso, Indiana 46383
Please don't ever admit a loved on to the Life Care Center of the Willows. They are the most uncaring, uninvolved, unprofessionsl group of individuals I've ever encountered. My grandfather was in this facility for only 22 days before he passed away 3 months ago and yet I received a phone call from them today asking to speak to him. How is it that they can't keep their records straight and call a family member to ask to speak to a deceased person? As I mentioned, uncaring, uninvolved and unprofessional. By the way, the only reason I selected one star is because I wasn't allowed to select zero.
Golden Living Center-Valparaiso Valparaiso, Indiana 46383
I cannot tell you how good this nursing home his!! We had horrible experiences with others and they treat their patients VERY WELL here! They are not only kind, but they respond rapidly to the needs of their members. Thank you to the managment staff and caregivers! Sincerely, Most Greateful Family Member!