User Submitted Reviews

Westminster at Lake Ridge Woodbridge, Virginia 22192

They work the nursing assistants like slaves. They don't have enough help on the floor. Therefor your mom or dad has to sit & lay in their own feces or urine an hour or so because the assistant has 15 people total care patients to shower, feeding them, taking their other residents to the bathrooms. They cut a cna on each shift because they have an empty bed or two on the rehab unit and the rehab unit is the money making floor. Beautiful place, horrible working conditions, top executive heads quit left & right within months. They figure if we cut an assistant off the floor we save money. It's your loved one that must suffer. Not a 5 star place, I wouldn't send my dog there to live. Every time they have orientation when they get off orientation, they quit. Don't be fooled by the scenery. Also there are a lot of africans, that speak their native tongue. Unprofessional!

Envoy of Woodbridge, LLC Woodbridge, Virginia 22191

Nursing staff dose not care about the residents. I have reported my concerns to

administration .and they do NOTHING every time you try to report something they dont care. my stay on the second floor was horable. The staff was rude .

Envoy of Woodbridge, LLC Woodbridge, Virginia 22191

I was totally shocked while visiting a loved one there, the smell just about knocked you down coming off the elevator of urine, walking down the hall to the loved ones room the odor seemed to get worse. staff hanging out at the desk laughing and joking, got to the room where our loved one resides and they were laying there with no pillow under their head and not even warm water in the cup, went out and asked for water and was told I will get it in a minute well 15 minutes later they came to the room and grabbed the water cup and came back with luke warm water asked for ice and they turned around huffing and came back with cup. Our loved one also in pain was told they had to wait for their medication. the worst part of it all is our loved one had fallen and NO ONE called us to let us know. they thought that was why we came for this particular day to visit. When we asked about the fall we were told they had not fallen. the staff there not all but most are very rude and I could barely understand what they were saying. we tried to talk to someone in management we received the I will call it the run around needless to say we did not get to speak to anyone. I would also like to add the cleanliness of the center is disgraceful and the rooms are in much need of repair as well. This is not the place we were told about and the therapy is a joke. I would not recommend this facility to anyone.

Envoy of Woodbridge, LLC Woodbridge, Virginia 22191

This is a godforsaken hell hole. The staff is not only unprofessional but extremely rude and VERY incompetent. They do NOT give a crap about the patients at all. My mom was a high fall risk she was in there for REHAB purposes. They did NOTHING precautionary was to make sure she wouldn't fall. Guess what she fell and cut the back of her head open and ended up in the ICU w/a subdurmal hematoma. When the EMT got there he stated that she was alone in a pool of her own blood not one person was there with her! THIS PLACE NEEDS TO BE SHUT DOWN ASAP!!!!

Envoy of Woodbridge, LLC Woodbridge, Virginia 22191

PRO: VERY GOOD LOCATION. CAN VISIT FAMILY MEMBER DAILY.

CON: STAFF VERY UNPROFESSIONAL, DAILY CARE PROCEDURES UNCONSISTANT, THE MAJORITY OF THE NURSING STAFF REPORT TO WORK TO SOCIALIZE NOT CARE FOR PATIENTS. MOST ARE VERY RUDE.

MY OPINION IS, ONLY PUT YOUR LOVED ONE IN THIS PLACE IF YOU PLAN TO VISIT DAILY TO ENSURE THAT THEY ARE BEING CARED FOR PROPERLY. IF NOT, I WOULD ADVISE YOU TO PLACE YOUR LOVED ONE ELSE WHERE

Envoy of Woodbridge, LLC Woodbridge, Virginia 22191

My brother has been there for over 100 days now. He is a chf patient.When I heard that he was going to go here I read the reviews and was very upset. I even went to the home and complained and told them of my fears. I was told that there had been a lot of changes in management and things were a lot better.

I have to admit so far I am very happy that he is at Envoy.I will keep everyone updated.

Gainesville Health and Rehab Center Gainesville, Virginia 20155

The care here is horrible!! Being in the medical field and seeing how they respond to a medical emergency is terrible. My husband and I had to argue with the nurses and the Doctor for 2 hours to have my mother in law sent to the ER. They degraded us and made us feel like we were making the wrong decision. Well she was admitted for 3 days with IV antibiotics and needed 3 blood transfusions… but she was doing OK according to the staff at this facility!! This happened twice within 2 weeks so she will be transferred where the nursing staff can actually do their job!! We overlooked the appearance of the place but we can't overlook the overall health of my mother in law!!

Envoy of Woodbridge, LLC Woodbridge, Virginia 22191

Please do not allow the hospital to send your family member to this institution if you have any love for them. The administrator is very incompetent and I am not sure if she knows anything about nursing homes.

Envoy of Woodbridge, LLC Woodbridge, Virginia 22191

Envoy is the worst place ever to send anyone. It smells rank, some of the nurse assistants were rude, the staff was not as responsive as they should have been. Unfortunately in my situation we were unaware of the conditions there before my dad was sent there for rehabilitation due to this week immune system. My dad was only there for 3 1/2 weeks before he contacted MRSA. My family came to visit my dad early one morning and found him unresponsive. For all we know he could have been like that all night. When we told the nurse to call 911 her response was oh I have to let the doctor check him out first. After arguing with those idiots 911 was finally called and my dad died 2 days later. We found out from the hospital that he contacted MRSA from Envoy. That place should be shut down permanently. For the doctor and the nurses at Envoy who could care less I hope you sleep well at night. Whatever you do please do not send anyone that you love or care about to this hell hole and if you know someone that is currently in Envoy get them out of there.

Manassas Health and Rehab Center Manassas, Virginia 20109

my dad is in there now and I dislike the place,,,meds I have to ask all the time for him to get it,,,to be washed up ,,they think you shot them with something,,,,,people are always in the halls late at night ,,been there two times late at night and they were sitting in the same place all day,,,its sad they have to live like that,,,if you have to put a love one in a place like that ,,,pick another place,,,

Manassas Health and Rehab Center Manassas, Virginia 20109

I know most of the reviews on here are bad, but we had the complete opposite experience. My father was admitted for rehab after having a stroke and a diagnosis of cancer. Admitting to the facility was very easy and the staff made us feel very welcomed. I never felt uncomfortable leaving him there when myself or my sister could not be there. The aides were very attentive to his needs, although getting speak to a nurse was sometimes difficult. The facility over all was very clean and never had an unpleasant odor when you entered. My father did end up passing away while at the facility but we were incredibly pleased with the care that he received and thankful for the staff that provided it. It takes a very special person to be able to work with that population.

Manassas Health and Rehab Center Manassas, Virginia 20109

Very bad experience with Manassas Health & Rehab Center! Beware that you will be asked to sign 50 papers upon entrance, being read the questions instead of reading & personally marking your answers. Ask to have a family member sit in with you before signing. Administration depts. very lax & inefficient. Social Service filed request for my in home therapy and did this incorrectly, causing me -(a senior in a wheelchair living alone)- to go without this service for 2 weeks after my discharge. Billing dept. did not file a claim with my secondary coverage, and has been uncooperative with request to do so. Cleanliness good prior to state inspection time, but goes down hill once that had been done! During my stay I had an infection in my wound, bronchitis, and tendonitis in hand from over extended physical therapy time. I give one star due to several nurse's aides whose care and compassion was outstanding.

Gainesville Health and Rehab Center Gainesville, Virginia 20155

I was there after my Knee surgery. I do not eat meat and requested for vegetarian food or fish, many times sausages and other meat items were sent to me,when asked for fish,it was cold and was not eatable. It happened repeatedly.

In therapy very little time was given for that.

After two weeks I started coming home after therapy and returned to the facility at night,since that was required to sleep there.

The nurses were good.The administrative staff was not organized , they made me stay there over the limit,although I kept on asking them ,that I should not be there over my insurance limits,I only needed physical therapy,they told me it is their policy to give occupational therapy also,which I did not need. Any way they over charged my insurance .

Envoy of Woodbridge, LLC Woodbridge, Virginia 22191

i found out my cousin was in this facility. my family went to see her.

this is a depressing facility, it smelled foul. dirty and dingy. the

nursing assistants/staff were less than friendly, i was worried for

my cousin. i do not even know how she ended up in this place!!!

i am elderly and unable to care for her, or i would have removed

her from this dreadful place. i was a nursing assistant for 15 years,

in a wonderful facility, it just breaks my heart to KNOW she is not

getting the care she needs. i agree they need to bulldoze this facility, it is

antiquated!!!!

Manassas Health and Rehab Center Manassas, Virginia 20109

I would give zero stars if i could, this facility has no management skills. They drop patients off at appointments with no help, no nurse, and half of the patients cannot move or speak for themselves. When called the facility to ask for help, no one will take responsilibity to solve the issue or try to help. The patients are left alone and often go without care.

Gainesville Health and Rehab Center Gainesville, Virginia 20155

The staff, from the Administrator to Enviornmental Services, were so helpful. They listend, were attentive and everyone always had a smile on their face, which made my stay much easier. The place was clean and there was no "Nursing Home Smell." They really went out of their way to make my stay as pleasant as possible. Thank you. Sara Yates

Envoy of Woodbridge, LLC Woodbridge, Virginia 22191

It is worst nursing home I have ever with it's worst management. It needs to be closed down

Envoy of Woodbridge, LLC Woodbridge, Virginia 22191

I was in envoy 1/1/20011 -01/11/2011 they never submitted a bill to medicare now its to late and they say the 650.00 over what my ins.would pay I owe them now . itis now 8/10/2012. anyone that has medicare knows one year is all you have to clear up bills .19 months is a little long to wait to get payment ….. thank you envoy maybe you need to get some new office help .

Gainesville Health and Rehab Center Gainesville, Virginia 20155

Most of the nursing staff can't speak English well enough to be understood, and the food is not fit for human consumption. The patients' rooms are dirty and the bathrooms are filthy. Maintenance does not repair broken fixtures until an accident happens. Management is only concerned with the bottom line . Horrible place!

Manassas Health and Rehab Center Manassas, Virginia 20109

What a terrible place. Don't let your loved one go here. Theft of personal property, nursing staff taking clothes out of the room never to be seen or found again, leaving patient on bed pans for over an hour, not responding.g to call lights, dirty rooms, not keeping patients clean, horrible food and menus, mixing patients with mental problems in with sick patients and allowing abusive behavior from dementia patients to be inflicted Ted on other patients. Making patients attend physical therapy sessions where so many patients are in the room one on one help is not available, many patients sleep through PT in their wheelchairs, I have no positive comments

Gainesville Health and Rehab Center Gainesville, Virginia 20155

The Director of Nursing "K.S." at this facility is extremely unprofessional when addressing the nursing staff. The DON at this facility will berate her employees in a demeaning way in front of co-workers and patients. This causes a high turnover of the nursing staff which directly causes a disproportionate nurse to patient ratio. Low employee morale. It all starts at the top……poor upper management. With that said….the Nursing Staff on the floor is still able to be cordial, professional and provide great care to the patients.

Envoy of Woodbridge, LLC Woodbridge, Virginia 22191

They do not look out for the people that are entering the place.

Gainesville Health and Rehab Center Gainesville, Virginia 20155

Very nice staff that cares. Thre nursing staff is very attentive and thier therapy is AMAZING. I would reccommend this center to anyone.

Stephanie

Gainesville Health and Rehab Center Gainesville, Virginia 20155

Wonderful, wonderful place:)

Westminster at Lake Ridge Woodbridge, Virginia 22192

I have 3 family members in Westminster…things went swimmingly until they began to get older. The agreements that they made early on somehow have addendums that hurt the ones you love. Somehow their cottage (larges place you can own) isnt worth as much as a tiny apartment and they demand $40,000 from them on top of keeping the money from the sale of their cottage that they are going to turn around and sell for more than they bought from my aunts who paid over $5000 a month for their care. My impression from this place is that they are interested in only one thing and that is to suck as much money from old people as they can. They are also amazingly inept in so many ways. Their communication skills are horrific and their main doctor has the bedside manner of a war criminal.

I HIGHLY recommend you look elsewhere for your family if you love them…we are.