User Submitted Reviews

Gainesville Health and Rehab Center Gainesville, Virginia 20155

The care here is horrible!! Being in the medical field and seeing how they respond to a medical emergency is terrible. My husband and I had to argue with the nurses and the Doctor for 2 hours to have my mother in law sent to the ER. They degraded us and made us feel like we were making the wrong decision. Well she was admitted for 3 days with IV antibiotics and needed 3 blood transfusions… but she was doing OK according to the staff at this facility!! This happened twice within 2 weeks so she will be transferred where the nursing staff can actually do their job!! We overlooked the appearance of the place but we can't overlook the overall health of my mother in law!!

Gainesville Health and Rehab Center Gainesville, Virginia 20155

I was there after my Knee surgery. I do not eat meat and requested for vegetarian food or fish, many times sausages and other meat items were sent to me,when asked for fish,it was cold and was not eatable. It happened repeatedly.

In therapy very little time was given for that.

After two weeks I started coming home after therapy and returned to the facility at night,since that was required to sleep there.

The nurses were good.The administrative staff was not organized , they made me stay there over the limit,although I kept on asking them ,that I should not be there over my insurance limits,I only needed physical therapy,they told me it is their policy to give occupational therapy also,which I did not need. Any way they over charged my insurance .

Gainesville Health and Rehab Center Gainesville, Virginia 20155

The staff, from the Administrator to Enviornmental Services, were so helpful. They listend, were attentive and everyone always had a smile on their face, which made my stay much easier. The place was clean and there was no "Nursing Home Smell." They really went out of their way to make my stay as pleasant as possible. Thank you. Sara Yates

Gainesville Health and Rehab Center Gainesville, Virginia 20155

Most of the nursing staff can't speak English well enough to be understood, and the food is not fit for human consumption. The patients' rooms are dirty and the bathrooms are filthy. Maintenance does not repair broken fixtures until an accident happens. Management is only concerned with the bottom line . Horrible place!

Gainesville Health and Rehab Center Gainesville, Virginia 20155

The Director of Nursing "K.S." at this facility is extremely unprofessional when addressing the nursing staff. The DON at this facility will berate her employees in a demeaning way in front of co-workers and patients. This causes a high turnover of the nursing staff which directly causes a disproportionate nurse to patient ratio. Low employee morale. It all starts at the top……poor upper management. With that said….the Nursing Staff on the floor is still able to be cordial, professional and provide great care to the patients.

Gainesville Health and Rehab Center Gainesville, Virginia 20155

Very nice staff that cares. Thre nursing staff is very attentive and thier therapy is AMAZING. I would reccommend this center to anyone.

Stephanie

Gainesville Health and Rehab Center Gainesville, Virginia 20155

Wonderful, wonderful place:)

Gainesville Health and Rehab Center Gainesville, Virginia 20155

Pretty poor facility. People are nice and well-intentioned, but the care is sub-standard. Too many residents and too few hours spent on rehabilitation. There are much better options elsewhere.

Gainesville Health and Rehab Center Gainesville, Virginia 20155

Horrible. Dishonest. Poor care.

Gainesville Health and Rehab Center Gainesville, Virginia 20155

The constant rotation of caregivers, in and out, causes residents to feel uneasy. They cannot recognize or make any personal connections when no one works there more than a couple weeks. Everytime I visit there is someone new in charge. I keep

having the same conversations with yet another new RN/CNA. Everything you touch is nasty dirty. If I didn't change the sheets on my mothers bed, every time I go, they would never be clean. The bathroom, in her room, has no place to put a toothbrush, hairbrush, denture cup or even a hook for clothes or a bathrobe. Yes, they are terribly understaffed, but should the CNA's really have to scrape plates and clean tables in the dinng room? They should be assisting the resident's who cannot feed themselves. It feels like I am leaving my Mom alone each time I drive away and I wonder if the people who run this place could leave their family member in this sad place. These residents deserve some respect and TLC. My rating is minus one star!

Gainesville Health and Rehab Center Gainesville, Virginia 20155

The food they feed the residents here is horrible. The residents are given very little to eat, and the portion sizes are extremely small. There is rarely any kind of meat given, and when there is, it's inedible. An example of a recent "dinner" is a grilled cheese sandwich and coffee. Could you go to bed on that? This place is a "for-profit" institution. So they try to cut corners wherever they can. Meat and good food costs more, so they feed the people with the very least that they can get away with. It's disgraceful and sad. The nurses and aides rarely pay attention to the residents, and the atmosphere is NOT cheerful.

Gainesville Health and Rehab Center Gainesville, Virginia 20155

My mother has been here twice and received fairly good care. The PT's were especially helpful and she was able to return to her assisted living facility. Staff knew that my husband and I lived nearby and I would visit mom daily, so maybe she got better care than others. I don't think it's an especially clean or cheerful place and not much attention is paid to the patients. I had to go to the nurses station several times to ask for help for my mother.

Gainesville Health and Rehab Center Gainesville, Virginia 20155

Horrible, horrible place.

Gainesville Health and Rehab Center Gainesville, Virginia 20155

I feel very blessed to have found this center for my handicapped brother. He can no longer stay at home with us and receive the care he now requires. The facility is clean. There is much activity going on always. The staff are friendly; and although they have their hands full, they are mostly cheery.

I do visit on a regular basis; and, I have been a different times of the day. I am pleased with his care. If there is a problem, you can easily address it with the staff and management.

Gainesville Health and Rehab Center Gainesville, Virginia 20155

You all saved my mothers life and we (my family ) are forever greatful. When she arrived we had no hope. We didn't even think she would make it out of the facility due to her worsening condition, but the doctors (Alok Gupta) and your nursing staff gave her the TLC she needed to pull through. We have been there twice, to visit of course, since and we will continue to do so to show our graditude.You are even on our Christmas card list:) Thank you all for the wonderful job you ALL did. Jamie Edwards