My uncle was admitted to Crystal Cove R.C. earlier this year. He had severe Down's Syndrome and Alzheimer's Disease and had recently been admitted into hospice care. He was cared for by the sweet staff for several months until he passed away yesterday. In all that time, I never once saw unclean bedding or bedclothes. He was routinely shaved. He was fed and hydrated by a gastric feeding tube which was always carefully monitored.
I would like to give praise to everyone we came into contact with at Crystal Cove, but for sure Jesus (the BEST!), Ulyses & George deserve pats on the back for their consistently compassionate care of my uncle. Ana the charge nurse was always helpful with our questions, and Shannon at the front desk was always kind and cheerful as we signed in.
We were notified immediately whenever contact with family was necessary due to health concerns.
I am sorry that not everyone who has posted here received the kind of experience we did. My uncle deserved, and got, the best care possible as he approached the end of his life. Thank you very much, Crystal Cove!