User Reviews » Crystal Cove Care Center

My uncle was admitted to Crystal Cove R.C. earlier this year. He had severe Down's Syndrome and Alzheimer's Disease and had recently been admitted into hospice care. He was cared for by the sweet staff for several months until he passed away… Full Review

please beware of this place, it looks great when you arrive, but the longer your experience is, the worse it looks! Communication is the biggest problem here. There is very little of it going on. Be prepared to be there a lot in order to make… Full Review

The physical therapist personel are good at what they do. However, if the patient has any reduced mental capacity they will struggle tremendously here. All allergen information for mother with dementia recovering from hip injury was provided… Full Review

I was at Crystal Cove for 4 to 5 weeks in May and June of 2011. No one ever wants to be in such a facility. My personal experience was that Crystal Cove is probably as good as you can reasonably expect from such a place. The nursing staff in… Full Review

This place is a travesty and a terrible indicator of the state of our medical care in this country. It should be reported. In fact, I'm looking into ways I CAN report it. They treat their patients terribly. Neglect is rampant. If you love someone… Full Review

Our experience with a loved one has been extremely poor. It is my opinion that the majority of the nurses (?) working there are just going through the motions and really don't care if their patients survive another day or not. I've witnessed… Full Review

This place is horrible. They over-medicated my Grandpa and sent him back to the ER room at the hospital. I came in only to find him naked on the bathroom floor due to a fall. No one came in and we don't know how long he was lying there for… Full Review

This facility is one or the WORST DISGUSTING place I have been to, very dirty un sanitary smelled like poop and barf....When my Mom was admitted there she was in her room 5 mins and had to get a bed pan, by the time someone showed up it was… Full Review

Not enough personal care, food is lousy. Just had to readmit my dad to hospital because he got very ill in there. They never kept track of what he was or was not eating, drinking etc. He also said it was noisy at nite.… Full Review

Terrible food and loud staff at night who are talking in hallways making it difficult for patients to eat or sleep. Full Review

My aunt had an OK experience here. Wound care was very good (changed bandages every day). Definitely NOT top of the line so to say. Areas of improvement: for $600/day they could do a much better job at giving patients individual care… Full Review

My uncle hates it! He has nothing but compliants. Full Review

I spent one month at Crystal Cove from mid-July to mid-August, 2011 and found it well run with a highly qualified, excellent and often amusing phyical training team. There were some particularly delightful and helpful staff members. Not… Full Review