I am extremely pleased with the treatment my husband received while staying in the rehab portion of The Heights on Huebner. He was taken by ambulance on 1/5/15 at about 4:00 pm to his room . When I arrived, I was told he was in a different…
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As previously stated by another review, the outside appearance is good and initial presentation sounds promising, but the facility is understaffed, throughout. You know the facility is understaffed when the RNs/LVNs are working in the dining…
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My father has received adequate since we moved him here last year. I cannot say great, because the lack of staff makes the ones left overworked and it makes some residents easy to forget or overlook, even when you are present at the facility…
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The physical therapy offered here was very good and the therapist are compassionate, knowledgeable and helpful. They are the only reason we did not look for another facility during my mother's 4 week stay.
When my mother arrived, I was under…
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It's one of those places that looks good from the outside but once you know how things work there is cause for concern. Very disappointed in the management of this facility. They only care about money, not people. Some of the aides we have…
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Giving this facility a one-star is stretching it a bit. Don't put your loved one here unless you want them to have to wait forever to be taken to the bathroom; their clothes sent home soiled with feces, time released meds not being given at…
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My dad was at the heights for a year and the staff was very caring and passionate. The therapy and nursing department are the best! When my father passed away they came to his rosary and even came to the burial, it really meant a lot to me…
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Deciding on choosing a nursing home for my 87 year old Mom was the most difficult decision I have ever had to make. The staff at The Heights answered all my concerns with compassion, understanding, and committed to providing the most optimal…
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my dad was there for five days, morphine up most of the time. fell down of the bed on the fifth day and came home in worst condition then I have ever seen at home.
poor healthcare facility....... Never again.…
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THE MOST EFFICENT ACCOMMDATING NURSING HOME I HAVE EVER ENTERED.
TWO RESIDENTS I KNOW ARE THERE AND THEY ARE MOST CONTENT. I VISIT 2-3 TIMES WEEKLY.…
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Though the floor nursing staff was caring and professional, the managemnent worked hard to get more money from us by attempting to force our 100 year old mother to participate in physical therapy. They insisted we remove her from hospice to…
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