Understaffed by a way-too-apathetic crew.
Have you seen their health inspection scores? They are correct if not too generous.
My family member was not fed until his second day in the facility. And even after that, I discovered that the next day, 4 other patients who are to recieve pureed food DID NOT recieve breakfast. Both my relative and his roomate fell out of their beds (roomate x2) in the first 24hrs. No phone in the room. It stinks.
Really, after the lobby, I can’t report anything good.
Unfortunately, it is the weekend , but trust me, first thing Monday we will find a different place. This is nightmare stuff.