User Submitted Reviews

» Latest Reviews for the 62 Nursing Homes in Allegheny County, Pennsylvania

The average user rating for nursing homes in Allegheny County, Pennsylvania is 2.4 out of 5 stars based on 130 ratings.

5 Star
19 reviews
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1 Star
35 reviews
5 Star
37 ratings
4 Star
11 ratings
3 Star
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2 Star
8 ratings
1 Star
65 ratings

  • Forbes Center for Rehab and Healthcare LLC Pittsburgh, Pennsylvania 15206

    Understaffed by a way-too-apathetic crew.

    Have you seen their health inspection scores? They are correct if not too generous.

    My family member was not fed until his second day in the facility. And even after that, I discovered that the next day, 4 other patients who are to recieve pureed food DID NOT recieve breakfast. Both my relative and his roomate fell out of their beds (roomate x2) in the first 24hrs. No phone in the room. It stinks.

    Really, after the lobby, I can’t report anything good.

    Unfortunately, it is the weekend , but trust me, first thing Monday we will find a different place. This is nightmare stuff.

  • Bridgeville Rehabilitation & Care Center Bridgeville, Pennsylvania 15017

    Genesis Bridgeville Rehabilitation and Care Center is excellent in so many ways.

    The facility is a safe, healthy, pleasant home for my family member, who is a current full-time long-term care permanent resident there.

    The most outstanding feature of this facility is the competent and loving care provided by all the staff, everyone from the medical nursing staff and nursing assistant staff who bear the most responsibility for the resident’s physical and mental health, all the way to the non-medical staff who provide important services such as showering and bathing, meal services, laundry services, room cleaning and building maintenance.

    The staff is competent, respectful and compassionate to the residents. Also, they answer all family member questions with patience and reassurance. I’ve spent a lot of time there visiting my loved one, and I’ve seen the staff in action. When I’ve talked to the staff, many of them have expressed how they grow very fond of the residents they care for, many of the staff express that they attempt to treat the residents like their own family members, and that overall the staff and residents of Genesis Rehab feel like a family to each other. In my observation, these words and intentions are demonstrated daily by their actions.

    Keep in mind, if you’re visiting there, some of the residents get regularly confused and will repeatedly say things such as “I need to go to the bathroom” after the staff has just taken them to the bathroom, or “I didn’t get my dinner” when the staff has observed that the resident did receive and eat their dinner, or the resident will say to any passing visitor “Help me.”

    The staff knows all the behaviors of all the residents, and therefore sometimes they must say to the resident “You already went to the bathroom” or “You did eat your dinner”. The staff is never short-tempered but being busy they might not stop their work to take a long time to soothe or convince a resident who is not able to be soothed or convinced. So, if you observe the staff giving a brief answer or going on with their work, don’t mistake that as ignoring the resident or not caring about the resident.

    The residents receive a shower and shampoo twice per week, and on the other five days the residents receive a “sink bath” or “bed bath” and the staff helps them clean up without a full shower. They put a clean outfit on each resident every day. My family member always looks clean, fresh and well-dressed every time I visit.

    You may be surprised to know that the food at Genesis Rehab is DELICIOUS. My loved one generally eats all her food at every meal. My family members have tasted everything she’s been served, and the quality is so good that we would be satisfied to eat the same meal ourselves! In addition to any food requirements or restrictions, the Nutrition and Meals Department and staff have a system in place to provide alternate food choices for residents who don’t want the food on the menu that day.

    Genesis prepares meals in whatever consistency the resident requires: normal food preparation, or “soft” food preparation, or “pureed” food preparation. For residents who require assistance with feeding, the staff sits with the resident to feed them and assure they are getting nutrition. If meal staff observe that a resident is consistently not eating, they report the information to the staff member who handles resident nutrition.

    The Community Life Activities staff provides a ton of social activities, exercise activities, art and music activities, mental stimulation activities, church worship activities, so many activities!!!! The activities range from interesting mental activities for residents who have no dementia nor mental challenges, as well as simpler activities that can be attended by residents who have less mental acuity or more dementia. The staff goes around and “gathers up” the residents who want to participate and makes sure that the residents get to the activities room (usually that’s the large Rose Room).

    When family members visit, they can choose to meet in the resident’s room, or in the large Rose Room (which is beautiful), one of the smaller visiting rooms near the resident bedrooms, in the front lobby sitting area, in the Bistro Restaurant are, etc. In warm weather, there are several outside sitting areas, and the front porch is a popular gathering place.

    The Laundry Department does every resident’s laundry, and they do an excellent job to wash and dry the resident’s laundry and return the laundry to the resident’s room. The resident or family member must be certain to write the resident’s name on all clothing items.

    My loved one does not need to see the Genesis doctor frequently, because her main challenges are reduced vision, reduced hearing and dementia but no serious physical illness requiring treatment. My understanding is the residents who require treatment for physical illnesses such as diabetes, heart disease, stroke symptoms, etc. are seen by and cared for by the doctor as often as needed. The doctors are not at the facility full-time, they are doctors who have their own medical practices at local offices or hospitals, and they visit Genesis Bridgeville Rehab as needed.

    The Physical Therapy, Occupational Therapy and Speech Therapy (sometimes for eating, chewing and swallowing purposes as well as speech rehab after stroke or whatever) are all excellent. My loved one received excellent therapy during her short-term rehabilitation following a hospital surgery, as well as excellent therapy after she became a full-time long-term care resident.

    It’s my understanding that therapy during short-term rehab is generally paid for by the patient’s health insurance coverage. Therapy for full-time long-term care permanent residents may or may not be covered by health insurance, depending on necessity vs. optional. Non-necessary optional therapy may require private pay from the resident or resident’s family. My loved one’s necessary physical therapy during short-term rehab was paid by her insurance company. For the optional physical therapy during her long-term care, she paid for that therapy as private pay.

    The Social Services staff are excellent, always available to answer family questions, and they get to know the residents individually.

    The Business Office is very helpful and competent, and especially essential to assist the resident and / or family members to submit applications and paperwork for Medicaid medical assistance.

    The Facilities Maintenance staff does an excellent job to keep the facility clean, safe and repaired. There are no unpleasant smells at the facility, the building is very fresh-looking and fresh-smelling.

    The Admissions staff does an excellent job of explaining the facility and providing tours to prospective residents and / or their families who are considering Genesis Bridgeville Rehab as a home for their loved one.

    I hope my review has helped to educate you, and provide some peace of mind that Genesis Bridgeville Rehabilitation and Care Center provides compassionate, quality care to individuals who makes a decision to live there for short-term rehabilitation or full-time long-term care permanent residence.

  • Woodhaven Care Center Monroeville, Pennsylvania 15146

    My Aunt had knee surgery and had to be placed in a facility for rehab and IV's. She was not pleased initially with the first facility she was in, so we asked to have her transferred to a nearby facility. She expressed her concerns of getting quality therapy, so she could get back on her feet quicker and get back home. She was only there for approximately 3 weeks, and she honestly looked not only physically better, but look rested. She can sometimes be picky about her diet, because she is a very anxious diabetic, but the kitchen staff there, accomodated all her needs. The nursing staff was able to manage her pain, so that she could she stay on schedule to meet her therapy goals. And we felt so much better, when it was time for her to go home, because both therapy and the social worker made sure her home was ready for her. Thanks so much to the great staff at WCC.

  • Lifecare Hospitals of Pittsburgh Skilled Nursing Facility Unit Pittsburgh, Pennsylvania 15202

    Another place that the only agenda is to make money. My father was placed here after a long hospital stay for about 30 days. This facility is much farther away for me so I wasn't able to be there very often. The lack of care is just overwhelming. He has his leg amputated so with out his device walking isn't possible. So can someone explain to me how a facility can have patients that need to be turned and not do it. How do you know you ask? Well he left that facility and has a sore on his heel, one on is calf. Big enough now that he may lose his leg. That is called neglect. Anyway you slice it. I wouldn't send a dying animal to this place. If you cant turn them hire more. Hell call me I would have had someone down there. To me this place should be shut down. If you cant take care of people who are placed in your care for healing then you need a new job.

  • Wexford Healthcare Center Wexford, Pennsylvania 15090

    I recently spent 3 plus weeks in Wexford Health Center and was totally impressed. The nursing and aide staff were kind and were very attentive to my needs, changing/straightening sheets, fresh water and on time medicine. Physical Therapy facility and staff were very helpful, striving for improvement and encouraging a rapid recovery.

    Like any institution, Food is the one thing which draws the most scrutiny from it's residents. I for one enjoyed the food. It was consistent, good variety, on time and warm. I also consider that it is not a normal restaurant but one of many different diets so for that I say my hats off to the kitchen and the people who operate it. I highly recommend Wexford Health Center

  • Wexford Healthcare Center Wexford, Pennsylvania 15090

    I gave Wexford Healhcare Center one star, because about the only thing they did for my mother-in-law was keep her alive. They didn't bathe her regularly, she had NO toothbrush, they sent her out of the facility smelling bad, and her hair was so dirty it looked wet. She had two injuries while there, and it took a while to get any type of explanation, and when we finally did, the explanations didn't make sense. Her clothing, or what was left of it, since most of it went missing, was deplorable. They sent her on a home visit with pants that were ripped up to the hip!!! No common sense, lack of supervision, they are grossly understaffed, and the staff that's left have bad attitudes. My mother-in-law was there about three years, and we watched a steady decline in the quality of the place. However, they did do a complete re-model of the lobby areas, so the place LOOKS awesome, but don't be fooled by that, I cannot recommend this place. We finally moved her out when it became apparent that the situation wasn't going to improve, even after multiple complaints.

  • Squirrel Hill Center for Rehabilitation and Healing Pittsburgh, Pennsylvania 15217

    Its so nice. Dad went there after he kept falling at home. The therapists are phenomenal. I don't know why I see bad reviews but it isn't like that in his case. I laugh every time he tells me about how cute and sweet his nurses are. If its good by dad its good by me. :)

  • Platinum Ridge Center for Rehab & Healing Brackenridge, Pennsylvania 15014

    Great physical therapy group, Unpleasant aide and nursing staff. Patients needs are not a priority. Nurses leave pills on patients trays and walk out of the room without assuring that the patient takes the medication. Average wait time for a bedpan is over 20 minutes. Place is not sanitary. Hot food is left in the hall and fed to patients cold and never at the same time daily.

    Would not recommend this place to my worst enemy!

  • Platinum Ridge Center for Rehab & Healing Brackenridge, Pennsylvania 15014

    My sister-in-law was in there recently and this place is terrible, especially care at night. How many times she was left on a bed pan for extended period of time. The food was cold and sometimes the servings were not enough for a 2 year old. A night nurse did not answer her call for 10 minutes when she was in excruciating pain, she had to call her husband on the cell phone for him to come to the facility & when he walked in the nurse was eating a hoagie ignoring the call buttons. This is unacceptable. Most of the day nurses were nice.

    The rehab division was excellent.

    Someone needs to evaluate the care these patients are getting, especially at night. I would not recommend this home to anyone.

  • Woodhaven Care Center Monroeville, Pennsylvania 15146

    My mother was admitted to woodhaven nursing home on july 18, 2014 she had bed sores all over her buttocks on both sides and if I wasn't there to look when she was being changed it would have gone unreported. Also, my mother has rectal cancer another incident when I was there sunday august 24th I noticed she had blood all over her hands, sheets and pajamas when I called for her to be changed and the diaper was taken off she had blood clots the size of golf balls coming out of her front opening of her vagina. I took pictures and marched over to the nurses station and demanded an ambulance immediately. She was very very weak. She was admitted to the hospital and was very anemic. Her surgery was postponed because of numerous urinary track infections from not having the foley changed.I had her removed from woodhaven and placed her in manor care in Monroeville following her discharge from the hospital. If I had not acted in getting her out of woodhaven she would have died. One nurse told me when I came to get my mother;s belongings that the staff doctor told her not to get an ambulance. If you love your loved ones please do not have them admitted to woodhaven. My mother gets excellent care at manor care. I will be filing charges against woodhaven!

  • West Hills Health and Rehabilitation Center Coraopolis, Pennsylvania 15108

    I recently was in this facility for rehabilitation after a total joint replacement. The PT/OT staff were outstanding; the thoroughness and intensity of therapies I received from cheerful, positive therapists proved to be an immense help to me once I was discharged to home. The nursing staff (LPNs and RNs) were professional, observant, and proactive in addressing my medical needs. The caregivers, CNAs, would rate a 3 as I saw a fair number who were more consumed in their own personal problems than in giving good care to their patients; some of the CNAs did not seem to understand the concept of working with other departments to insure continuity of overall patient care, especially with rehab patients, where scheduling is more critical. This said, the issue of employing good CNAs runs deeper than poor hiring practices or inadequate management, neither of which I am alleging in this facility's case (actually, this rating of 3 may be slightly higher than other facilities located closer to city center.) Dietary was adequate, although I found some meal choices questionable for older people with increased digestive issues ( ham sandwich, cheetos, and canned, sliced fruit for supper and some sort of scrambled egg conncoction for breakfast that tasted nothing like eggs) Other meals were much more appealing and satisfying. The activities' staff worked hard to meet a wide spectrum of cognitive and social needs for both long-term and rehabilitation patients. Overall, I would reccomend this facility for outstanding rehab services. The staff was friendlier than other facilities I have visited in the past.

  • Forbes Center for Rehab and Healthcare LLC Pittsburgh, Pennsylvania 15206

    Was made to feel at home!! My mother was treated with dignity and respect by all staff! Was weaned off ventilator safely and quickly! Now getting trach removal. So impressed with quality of care and compassion that we have received here! Cant say enough nice things-from the tour we received by admissions director to the warm reception we received from nursing staff and the director of nursing!! The care here is wonderful!

  • Wexford Healthcare Center Wexford, Pennsylvania 15090

    My Mother has only been there a little over a week and I am so disgusted with the care she is receiving.

    There doesn't seem to be adequate staffing. The woman in my Mother's room told us that it's not uncommon to call the nurse and to have to wait over 30 minutes to actually have the nurse come in your room.

    When my son, who was visiting went to get a nurse to help with my Mother, and was given an attitude from the Nurse Margret. I later called to check on my Mom, and nurse Margret gave me the same unpleasant attitude.

    They are doing renovations to make the building look like a 5 star hotel, but I would much rather prefer that they use the money to hire more help, than renovate.

    Fancy court yards, hardwood floors and professionally decorated dining areas do not tend to my Mother's needs, only sufficient staffed facilities do.

    So far I am not at all impressed with the quality of care that my Mother has received and am looking into moving her somewhere else as soon as possible.

    I would NOT ever recommend this facility to anyone.

  • Forbes Center for Rehab and Healthcare LLC Pittsburgh, Pennsylvania 15206

    Facility did not provide the level of care necessary. Did not provide quality care. Did not provide close monitoring of patient. Put patient's health at risk. Did not have appropriate medical equipment for monitoring patients vital signs. Patients health worsened from stay at this facility. Facility misrepresented its services and quality of care. Very poor. Jeopardized patients health. It's a shame. Do not use as a ventilator wheening facility. Would recommend caution for use of facility for any other purpose as well.

  • Caring Heights Community Care & Rehab Center Coraopolis, Pennsylvania 15108

    My relative went to Caring Heights for short term rehab recently. My family and I found the facility to be very clean with lots of recent updates. Staff were friendly and helpful. The nursing care was very good and the therapy department and staff were outstanding! I cannot say enough good things about the therapists and what they were able to do to help my aunt regain her strength and endurance before going home. I would highly recommend this facility due to the care they provided to my loved one!

  • Manorcare Health Services-North Hills Pittsburgh, Pennsylvania 15237

    The place smells like rotting animals. When the EMS providers dropped my dad off in his room they disconnected his Oxygen- the nurses aide came in an hour and a half later for vitals and checked his o2 level and it was at 80 when it should be 90-100. He did not receive any of his medication until his 3rd day there.There is no TV in the room leaving my dad to lay there all day and stare at the wall. No one helped him eat, being a stroke patient with only the ability to use one arm/hand. They spend minimal time with the patients and aren't helpful at all.

  • West Hills Health and Rehabilitation Center Coraopolis, Pennsylvania 15108

    Would not recommend this nursing home to anyone. Strong odor of urine and the feeling of get them in and get them out. We were told by the local hospital that this is the best and only nursing home for rehabilitation which isn't true as there is another one very close. My family member was not happy here. Staff that are there don't care about the residents. I don't know how the federal ranking could be a 4 star, this shows that system is seriously flawed. Next time I need this kind of service I will demand the other nursing and rehab center and not let the hospital tell me where I have to go.