User Submitted Reviews

» Latest Reviews for the 1 Nursing Homes in Cicero, New York

The average user rating for nursing homes in Cicero, New York is 1.5 out of 5 stars based on 8 ratings.

5 Star
0 reviews
4 Star
1 reviews
3 Star
0 reviews
2 Star
1 reviews
1 Star
5 reviews
5 Star
0 ratings
4 Star
1 ratings
3 Star
0 ratings
2 Star
1 ratings
1 Star
6 ratings

  • The Cottages at Garden Grove, a s N Community Cicero, New York 13039

    In Dec 2015, my 91 yr old father entered The Cottages as a self pay due to a severe muscle tear in his leg. He spent 2 days in the hospital, but did not qualify as a Medicare referral. He had to pay $6000 ahead before admittance to cover a $425/day charge. He asked and was told any unused portion would be returned. After 5 days the pain was tolerable enough he felt he could live at home w/family and PT help. Of course, the admin did not want him to leave as they were getting paid the full amount. It was very difficult to get administration to come to discharge him and have the papers completed. He was ignored really for 24 hrs after making his request known. The administrators were very unpleasant to him. Finally he was discharged, but 3 months later he is still waiting for a refund for his unused $6000. Despite numerous phone calls and letters initiated by him, no one has bothered to even reply. This has been very stressful for him. I guess they figure, at 91, they can just wait him out. This is a warning that you may find it hard to escape from here, even if Medicaid is paying!

  • The Cottages at Garden Grove, a s N Community Cicero, New York 13039

    In Dec 2015, my 91 yr old father entered The Cottages as a self pay due to a severe muscle tear in his leg. He spent 2 days in the hospital, but did not qualify as a Medicare referral. He had to pay $6000 ahead before admittance to cover a $425/day charge. He asked and was told any unused portion would be returned. After 5 days the pain was tolerable enough he felt he could live at home w/family and PT help. Of course, the admin did not want him to leave as they were getting paid the full amount. It was very difficult to get administration to come to discharge him and have the papers completed. He was ignored really for 24 hrs after making his request known. The administrators were very unpleasant to him. Finally he was discharged, but 3 months later he is still waiting for a refund for his unused $6000. Despite numerous phone calls and letters initiated by him, no one has bothered to even reply. This has been very stressful for him. I guess they figure, at 91, they can just wait him out. This is a warning that you may find it hard to escape from here, even if Medicaid is paying! The administrators proved to be callous shysters imho.

  • The Cottages at Garden Grove, a s N Community Cicero, New York 13039

    The Cottages have the potential of being warm, homey, and the type of surroundings conducive to healing. However, the administration of these lovely cottages leaves much to be desired. The food is brought in from not sure where, but at times is really awful. There are alternatives but they are not much better. The nurses and nurses aides are also the kitchen help and serve the food.

    I was fortunate enough that I was mobile and could get around on my own with a walker, but those who were dependent on waiting for someone to help them were left alone way too long. Call bells were not answered in a timely fashion. At night the charge nurse shared services with 3 cottages so if you needed pain meds during the night you may have to wait 2 hours or longer.

    Physical therapy and occupational therapy were received once a day. The therapists and staff were very friendly and helpful. The PT I received at another facility for a knee replacement was much more aggressive and I was out sooner than I was here for a hip replacement.

    Overall I would not recommend this facility nor would I ever return if I needed short term rehabililiration. Much room for improvement at a lovely environment.

  • The Cottages at Garden Grove, a s N Community Cicero, New York 13039

    If the pink MOLST form that contains end-of-life instructions is completed there make sure a doctor reviews it with you not a social worker. Make sure a doctor signs it also, it's not valid or legal without that signature. I would like to know how many patients both past and present have legal MOLST forms

  • The Cottages at Garden Grove, a s N Community Cicero, New York 13039

    The absolute worst place to ever send a family member in the WORLD. It's like HELL!!! Nobody cares and that starts at the top down. Call bell not answered for over an hour. FILTHY all around. Uneducated not my problem staff DON'T EVER GO HERE!!!! over 100 degrees in the summer, no airconditioning working. Place stinks and food is a grade 1 out of 10… 10 being the best. December 14, 2010, The Fed sited them with 19 The fine Only $4615 is related to a March 9 state Health Department inspection of Rosewood, which found 19 deficiencies. EVEN THE FEDS DO NOT CARE!!!! GO ANYWHERE ELSE. The Aids stole money from my moms purse twice! They are physically abusive. The whole place needs to be emptied out and burned to the ground!

  • The Cottages at Garden Grove, a s N Community Cicero, New York 13039

    Rosewood has no respect for there employees they are over worked and underpay they have no apprecitation for them don't even have holiday parties or incentive programs if ur employee are happy then they enjoy doing there jobs and things run much smoother the management is horrible for residents and employee care wise is good have meet sum really good workers took great care of my dad jus didn't like management

  • The Cottages at Garden Grove, a s N Community Cicero, New York 13039

    Safety and cleanliness issues. Limited security, basement entrance open and can move in and out with no questions asked, residents could leave undetected.Dirty floor and brown spots spattered one resident ceiling above bed. Limited or no response to patient bell calls.