User Submitted Reviews

Advanced Subacute Rehabilitation Center at Sewell Sewell, New Jersey 08080

Hallways are clean and clear of patients sitting in wheelchairs all day. No funky odors when you walk in. That's the GOOD news.

THESE ARE THE PROBLEMS:

1) Place must be short-staffed, as "I'll be back" is common response when you use the call button. Then nobody comes back for 1…2…3 hours.

2) Website says they're certified in my problem but all that means is certified Dr/nurse stops in once a week to check you. Staff nurses do their best--sometimes w/ good results, sometimes not. Then you have to wait until the next shift comes on, if you're lucky, a nurse on that shift will be able to resolve the problem.

3) MANY (NOT ALL) AIDES BEHAVE VERY UNPROFESSIONALLY. They are loud and impatient, rush you to move, stand, walk, to point you could sustain new injuries. They inappropriately vent anger/frustrations on patients (e.g.-AM shift aide never returned to empty bedpan. Next shift came in and exploded that she "shouldn't have to take care of somebody else's shit"--she was referring to aide from previous shift and she was right about that but she should take it to her supervisor, not to patient who;s already mortified they're using a bedpan.

4) KITCHEN PERSONNEL ARE APPARENTLY INCOMPETENT AND ILLITERATE. Either they weren't cooking what the menu offered or they couldn't read who ordered which foods. VERY FEW MEALS arrived containing foods that were actually "ordered" from their menu sheets. It was borderline-incredible that it could be so consistently wrong. When you complained it took a very long time for a reply and often "the kitchen [was] closed" or was out of whatever you actually ordered. The meats were steamed and gray-- repulsive and mealy. Very bad food service, which, that should be the least of the problems. Any short-order cook could help them. One aide shared on a weekend "Oh those young kids, on weekends they just want to get done and get out early." Who's running the asylum? And one final thought--- grilled cheese sandwiches consistently were made with one homely slice of American cheese. One slice??? Is the budget that tight? That is something mgmt should be ashamed of and correct immediately.

Overall it was not a happy experience. The setting was OK but the people and procedures and the way they performed their work left a bitter feeling of "GET ME OUT OF THIS PLACE!"

Manorcare Health Services-West Deptford Paulsboro, New Jersey 08066

Horrible facility. Removed my father, lack of care. Always find a NON-profit facility. End result, Kidney disease stage 3 upon arrival at hospital. No previous Kidney disease or issue's. Also keep an eye on billing, they double-dip. Be aware of what insurance actually covers and time frames covered. Manorcare will bill insurance and patient for covered fees.

Advanced Subacute Rehabilitation Center at Sewell Sewell, New Jersey 08080

I'm a 57 yr old male who was transfered to Subacute Rehabilitation after major back surgery at Jefferson center city. Arrived 1/27/17, 1pm. I was told I didn't have any meds yet including my pain meds but did receive a shot of a very important blood thinner called heprin. Nurse informed me Jefferson was giving me it in arm which was incorrect and gave it to me in my left side abdomen.The following day I was notified my meds were in and received any pills along with a second shot of heprin on my right side by nurse Megan. That night 2am I hit nurse call button and told aid I needed pain med as I only had 1 since getting there, waited two hours called nurse again at 4am, aid said she would let nurse know again, 6am called again aid said she would let nurse know. Finally got pain meds at 7:15 am sun. Nurse Megan showed up with another heprin shot which I instructed her to no give it in stomach muscles as she did the day before. After shot my girlfriend noticed I was supposed to be getting shot every 8 hrs not every 24. At that point things got a little crazy, meaning they accused me of being out of it during the missing doses and that I was asleep. I know how many needles I've gotten in my stomach in my lifetime let alone over 3 days, at that point head nurse JP showed my girl a doctored up card with the added doses. This could have been more serious and could have caused death.Finally discharged 1/31/17 I'm a young man and çould not imagine my 85 year old loved one going through this. Jefferson hospital sent me there because of the 5 star rating. I found out they changed their name and added an addition. Please, do your loved ones a favor, use Kennedy's Rehab or Atrium

Deptford Center for Rehabilitation and Healthcare Woodbury, New Jersey 08096

This place is the worst!! I would not send my worst enemy here! The place is dirty, my mother in law was in this facility for 7 weeks. Two weeks after she left this facility she had to go into another facility. hey call every month looking for payment when they always send the billing statement out late. They call my home, my brother in laws cell phone & home phone looking money. They are stalkers looking foe their money. That is all this place is about money! Not the patients.

Deptford Center for Rehabilitation and Healthcare Woodbury, New Jersey 08096

I totally agree. It is filthy, broken down and the personel are beyond lazy. Things get stolen. They can't even do laundry. They mix it all up. My brother is there and I saw someone else wearing his clothes! I am reporting to the state on the conditions here, although, I don't know if it will do any good or if the state cares.

Deptford Center for Rehabilitation and Healthcare Woodbury, New Jersey 08096

I am giving Deptford Center a big fat zero. the nurse and nurse aide mistreat our love ones the bed don't work correctly, our love one are not being change on a timely manner I can go on and on about difference things that was not begin done right. My family and I witness to things as we were at the center from the time they open until the time that they closed.

Shady Lane Gloucester Co Home Clarksboro, New Jersey 08020

Very clean and welcoming, very beatyful large property and staff was very helpful and kind when asked questions.

Deptford Center for Rehabilitation and Healthcare Woodbury, New Jersey 08096

There are few redeeming qualities to this place. A few members of the staff are actually decent, but mostly these people are rude and are liars. The facility is dark, smelly and terribly dirty. By all means, do not put your loved one here.

Deptford Center for Rehabilitation and Healthcare Woodbury, New Jersey 08096

I agree with the other reviews that state how filthy this place is. I do not know how and why this place is able to operate under such filthy conditions. Rooms are very small, cramped and dirty. Bed didn't work properly, the closet door was falling off and heater didn't work. There was enough linens to supply patients with blankets so patients would freeze on the cold nights. As for the staff, occasionally we would see a pleasant face but most of the time the staff was miserable as well. They would avoid eye contact or not look at you so you would ask for something. Seemed like you were bothering them if you needed something. Would give "zero" stars!

Deptford Center for Rehabilitation and Healthcare Woodbury, New Jersey 08096

Agree with previous reviews. A family member was recently there for a short stay. The place was filthy: a roach visited the room!! The floors are old and dirty, the closets were missing the formica covering, the radiators were rusty, the windowsills were falling apart, the bathroom had leaking and stained ceiling tiles. The aides did not assist getting out of bed: even stood in room watching patient struggle post op. Roomate asked for a little assistance and was told I'm not your aide. Patient cleaned room herself when able. No one responded to her need to go to the bathroom for over 30 min. resulting in her relieving herself in the bed. The emergency alarm in the bed was broken and disconnected. The food was ice cold(meant to be a hot meal). Wrong medicine was attempted to be given but stopped by patient. The only staff that should be complemented were the physical and occupation therapy staff. Patient ended up hospital next day after discharge with a severe gi infection.

Deptford Center for Rehabilitation and Healthcare Woodbury, New Jersey 08096

We removed our dad from this place after 2 weeks. This place should not be allowed to operate. If we could give it ZERO stars we would. They DO NOT take care of the patients. We were there everyday and stayed with my dad most of everyday he was there, and thank God we did. The man next to him had no legs and no visitors. He did not eat. Noone ever came to feed him. They would just come in and take his whole uneaten tray back. The place is dirty. Please do not send your family members there. If the government rates them one star, you can guess how bad it really is. If you have family already there, please go there and stay a couple hours each day. Once you do that, please leave a rating and review.

Deptford Center for Rehabilitation and Healthcare Woodbury, New Jersey 08096

I’m not sure where to begin, but the result of my family’s experience with this rehab center is one of utter disgust. My mother was there for 10 days before we finally removed her.

The facility is not well maintained and the care is sup-optimal. They are understaffed, and it is apparent that leadership is not concerned with satisfying their customers.

The poor care given to my mother included giving her another patient’s prescribed medication. In addition, she was not given a shower and her room was not cleaned regularly.

During a team meeting to discuss my mother’s care and the state of their facility, the administrator resisited communications related to these concerns. He stated that he did not want to hear about complaints.

THESE EVENTS ARE NOT MUTUALLY EXCLUSIVE! The end effect of them is improper care and low performance.

Please do not make the same mistake of leaving your love one in this facility.

Deptford Center for Rehabilitation and Healthcare Woodbury, New Jersey 08096

Understaffed, old and broken, cheap, empty promises, no support, complete mismanagement. New owners made it go from bad to worse!

Deptford Center for Rehabilitation and Healthcare Woodbury, New Jersey 08096

Went today to visit my Uncle and it was disgusting.The smell was unbearable.The room looked nothing like the web site.i wouldn't put my dog there.Very depressing.Shame on you!!!!Couldn't give it 0 stars,doesn't deserve even 1 star.

Jefferson Health Care Center Sewell, New Jersey 08080

My Father has just been admitted to the Kennedy Rehab facility,in Sewell,N.J.,which is part of the Nursing Home ,and Kennedy Hospital.I just want to say being in the Health field myself,this was a very hard thing for me to do,having been witness to many unpleasent things over the years. As I left my Dad that first night my heart sank with guilt ,and saddness fearing the worst,but I was very pleased with all the help,and patience,being giving to my Dad.I have spoiled him like a child while living with me,and having someone else care for him has bother me to no end,but I feel very confortable leaving him now in the hands of the passionate,and understaning workers,at Kennedy Health Rehabilitaion center. I hope I can still feel the same the day I am able to take him home….A very appreciative daughter.