User Submitted Reviews

Festus Manor Festus, Missouri 63028

THank you Festus Manor for the wonderful xmas dinner yesterday. As always the food was excellent. My husband has been a resident since October and I am very pleased with the care he receives. he is bathed regulary, shaved and is kept clean, which is a very big deal. As a stroke victim that can do nothing for himself, he has lost a lot of himself. with the care and therapy he gets he seems very content. what more could a wife of 57 years want for her mate. May God bless every member of the staff and may 2015 be a good year for all

Hillcrest Care Center Inc De Soto, Missouri 63020

Very understaffed. The smell in the facility is unbearable. The residents don't get much to eat. The residents are always yelling for help. It takes hours getting help. If you don't have family visiting your loved one everyday your loved one won't get the care they deserve. My father likes the workers but he can never get help when he needs it. He has fallen 4 times in the two weeks he's been there. It's painful enough to have to put a loved one in a facility for them and the family the only ntL relief would be to know they are getting the best care which just isn't the case in this facility. It's at the fault of the owner which I can't seem to find to discuss the problems with.

Scenic Nursing and Rehabilitation Center, LLC Herculaneum, Missouri 63048

I submitted the 3 star review on staffing in the Memory Unit of Scenic. I want to make clear that the 3 stars are only for staffing. This is the only area of care I find fault with. The CNA's in the Memory Unit are top notch people with compassion and are very skilled at their jobs. I can't dispute the opinions of the other reviewers. Their comments reflect their sincere opinions. But here is mine. Scenic is an excellent nursing facility. The Memory Unit is top notch. Those of you dealing with dementia and Alzheimer's may already know how difficult it is to find a place for your loved one. We were asked to leave our first nursing home because Mom was too difficult for them. The scenic memory unit is great. They don't shy away from difficult behaviors and are not repulsed by them. Yes there is the occasional obviously wet or smelly resident. Keep in mind that some of them are very combative when changing is needed. The staff may have to try several times before the resident will comply. So smells and droopy drawers happen sometimes. If you understand the disease then you understand the challenges. The memory unit is top notch and could only get better with added CNA's. When that additional CNA is added to each shift, I'll come back and give them the 5 star treatment.

Hillcrest Care Center Inc De Soto, Missouri 63020

My grandmother gets excellent care! Everyone treats you like family

Festus Manor Festus, Missouri 63028

I visited Festes Manor on July 28th,2013, and was appalled at the overall cleanliness of the facility' The patients room was disgusting as there were dirty linens on the bed with feces on them, trash was everywhere. The bathroom was a germ pit. As I walked down the hall I touched the rail along the wall and it was apparent it had not been cleaned for a very long time. If any inspection has been done in recent times they should receive a - rating and be required to clean up their act immediately or be shut down.

Scenic Nursing and Rehabilitation Center, LLC Herculaneum, Missouri 63048

We had an unfortunate situation and relied on the staff there to explain what we needed to do to get our Mom in. They explained it and we went by their word. Well now we have unexpected bills and are trying to get them paid. On top of that, we visited Mom the day before she died and walked down the hall to find her sitting in her wheelchair with no blanket on or no support on her head, sitting in the hall for all to see not even covered up. She was sitting there frail and unresponsive and it was appalling. We made a report that was never addressed since she died the next day but two months later, we are getting more bills. So, not a good experience. I will say that there were a few there that did take good care of her but few and far between.

Scenic Nursing and Rehabilitation Center, LLC Herculaneum, Missouri 63048

Placed our loved one due to unable to take care of him in standard he needed. Placed him due to other patiants his age. From the time we placed him, he contracted the Nuro virus, bed sores, and so dehydrated his Blood Pressure droped do low he had to be admited to the Hospital. He and we tried to tell them how sick he was, but they would not believe us or him. They gave him a medication that made him out of it and put him in bed. We don't have muc of a choic at this time so he has to go back. We will not let down our guards!

Festus Manor Festus, Missouri 63028

My Father and Mother were both in nursing homes , different ones. In comparison Festus should be rated 0 as it does not rate a 1. Shame on the county health dept.

Festus Manor Festus, Missouri 63028

It's outdated , I wouldn't wish this place on no person. It's drab and depressing and should have been closed down long ago . paint on wall not painted the same color. PAINT IS DRIPPED OVER OLD BASEBOARDS. Patient beds are old and out dated Televisions are allowed to blast away at all hours Patients are allowed to sit in the middle of the narrow hallways causing other patients inconvience I've visited many nursing homes this one is by far the worst. It has the same owner as Autumn Ridge that is nice and displayed on t.v. Festus Manor is Jefferson County as it's worst. Someone should be accountable for this. The owners and the county health division need a wake up call. these elderly people need to go out with some dignity

Scenic Nursing and Rehabilitation Center, LLC Herculaneum, Missouri 63048

I recently visited Scenic Nursing Home looking for placement for my elderly mother. What I saw and heard made me sick to my stomach. First of all the smell of feces and urine was overwhelming. Many call lights were on and people were yelling for help. Some sat in the hall saturated in urine and smelling of feces. Very few employees were seen. Most of the clientele were younger and looked more like old drug addicts. Their hair was oily and dirty, clothes stained, some walked around with wet pants on. I knew right away this was not the place for my mother. But what really made up my mind was when I was leaving, I saw a group of people in white, blue and teal uniforms smoking outside. The language was unbelievable. They were discussing getting drunk, piercing in private places and sexual pleasures. Before leaving your loved one here take a good long and hard look at who is taking care of them.

Hillcrest Care Center Inc De Soto, Missouri 63020

Nursing care is adequate. Billing department is poor. My mom didn't have any complaints.