User Submitted Reviews

Pruitthealth - Decatur Decatur, Georgia 30034

I don't think its a place to send your loved one.Because she had several bed sores that wasn't cared for. I wouldn't recommend this place.

Pruitthealth - Decatur Decatur, Georgia 30034

My dad is at Pruitthealth in Decatuer Ga. I first want to thank the facility for accepting him there will receiving treatments at the veterans hospital. If I had know how unprofessional the nursing staff and unit secretaries were I would have explored other homes for my father. My dad has been running low blood pressure I called at 12;09pm because my father told me his pressure was low again I asked if there was any way possible someone could recheck his blood pressure the response was sure. After about 3 hours I called back and his pressure still had not been taken I then spoke to another nurse and she said she would tell his nurse. It was 7;16m before my father's blood pressure was taken and it was 82/60 that is low there was no on call physician notified of status. I live 4 hours away and he's just there until he completes therapy and then back home. Seems like the stafff would answer your question if you're on their emergency contact list as I am. I have been dealing with these attitudes since dad has been there. I am a nurse so I take extra time to talk to resident's family and reassure them that we are doing everything to make their stay pleasant I have not received that at all. The facility is not clean it has a old mildew smell to it. Dad says the food is not fit to eat. The staff is very loud and really doesn't care what comes out of their mouth. There has not beed a time that I have called and got a decent response always pushing me to someone else and his nurse is always at lunch or on the cart and cannot be disturbed when asked to speak to charge nurse she's always on the cart too. My dad is alert orient x's 5 he knows what's going on and what's being done and what's not being done. My dad is peculiar about his hygiene when he ask for a clean washcloth in the morning the response he gets is we don't have any yet. Dad is under VA contract so I know the facility is being paid well to house him for this short period of time so why can't he get the proper treatment he deserves. I spent all day Monday trying to get a blood pressure taken. I'm not one to throw my father somewhere and forget about him he is very important and close to my heart and I cannot stand to see him mistreated. I visited him last week and its just not my father there was another resident that had fallen and was sitting on the floor and I saw this with my own two eyes I'm sure he was assisted up but had I not told the nurse who was down the hall I don't know how long he would have been down there. You have to have a caring and compassionate heart to work in the medical field. If you're there for a pay check you need to find some other profession. I honestly cannnot rate the facility at this time because it would not be good and I defintely would not reccommend anyone to place their love on there. It's got to get better. I would like to discuss these issues with the administrator which I intend before my dad leaves. If you have another choice of placement for your love one please consider it unless you are right in the same town and can visit on a daily basis.

Pruitthealth - Decatur Decatur, Georgia 30034

Terrible service to clients. Long waiting periods for response to call lights. Very, very bad food. Just bad all around. Can not say one good thing about the facility or the care the clients receive. Housekeeping poor, bathrooms not clean, room floors dirty. They run out of towels and gowns, so they have a good excuse not to clean clients. Medications found in patients room. No one is accountable, you can complaint to 10 people, but it is your fault you did not complain to the right person. If client does not have daily family visits they are in the wrong place. Would rate it -3 on scale.

Pruitthealth - Decatur Decatur, Georgia 30034

This facility has really improved over the years. The staff are caring and respectful toward the residents. Some of which goes above and beyond the call of duty. I am impress by what I've experienced.

Pruitthealth - Decatur Decatur, Georgia 30034

The front of the building is beautiful, but the living area where residents spends the most time needs updating. It also smells terrible, and the rooms needs at least a coat of paint. The windows are disgraceful in patient's room, and need cleaning. Additonally, some of the staff are ridiculously rude and need to be trained in customer service.

Pruitthealth - Decatur Decatur, Georgia 30034

The facility has improved over the years. The staff is more attentative and the care has improved tremendously. I must add, the building is beautiful. As with any facility, it is not perfect, but they are really trying to improve the quality of care for the residents. The residents love the activities and the increased friendliness of the staff.