User Submitted Reviews

Debary Health and Rehabilitation Center Debary, Florida 32713

Beware! My Dad has COPD. In April 2015 he was admitted to the hospital for 11 days with double pneumonia. He was released to rehab due to weakness. Was there for approx. a week & had to return to the hospital due to C-Diff. In hospital for 5 days. Returned to rehab & was eventually moved to long term health care.

Thursday 12/31/15

Early morning visit with Dad. Noticed a cough. Dad said he was fine.

Friday 1/1/16

Dad's cough was worse. I called it to the nurse's attention. She stated she had not noticed it, but would keep an eye on it. She said she would order an X-ray of his chest, but X-ray only comes on Tuesdays & Thursdays. Also the Dr. should be at the facility today since he was not there yesterday. She knew he (the Dr.) had been on vacation so he should be coming in soon…though really not sure.

Saturday 1/2/16

My brother checked in on Dad. No Doctor.

Sunday 1/3/16

I picked Dad up for dinner. And noticed he was wheezing and cough was worse. We ended up coming back to DeBary Health & Rehab. I asked the nurse if Dr. was in. No. Had the Dr. seen him. No. But, he should be in tonight since she had not seen him. I requested to take my Dad to the emergency room. They said I could. At the emergency he was diagnosed with bronchitis and was prescribed an antibiotic & prednisone. The ER Dr. wanted Dad's Dr. to follow up in 2-3 days.

Shortly After his ER visit ( I can't remember the day.) PT came to get him for therapy & I refused it. They had no idea he had been at the ER & had bronchitis.

Wednesday 1/6/16

Still no Dr. follow up. Received same story- Dr. Should be in today since we have not seen him.

Thursday 1/7/16

I called DeBary Health & Rehab in the morning to see if the Dr. had seen my Dad. No. But, he should be there today. I informed the nurse that he needed to see a Dr. today since it was now 4 days since his ER visit. The nurse was going to fax the Dr. & inform him he needed to see my Dad. -I had been told that before. I ended up calling a pulmonologist in Deland & explained dad's situation. I scheduled him an appointment with Dr. on Tuesday 1/12/16. I received a phone call from DeBary Health & Rehab informing me the Dr. had finally seen my Father & added cough medicine to his regiment. I informed them I had made an appointment with the pulmonologist. They seemed shocked & annoyed.

Tuesday 1/12/16

Dad had finished his antibiotics a day or two ago. Was doing better, but now cough was returning. Pulmonologist prescribed a prednisone shot, prednisone pills, nose spray & a nebulizer- 3 xs a day AND as per needed.

Dad's condition was improving. We had a follow up visit with pulmonologist on 1/26/16

Tuesday 1/26/16

Dad informed me and the Dr. he NEVER received any nebulizer treatments. When we returned to DeBary Health & Rehab, I asked the nurse on duty if he had been getting his breathing txs. She said no. He never asked for it. I said he was suppose to have it 3xs a day. She said no- as needed & he never asked for it. We went back & forth. I finally gave up & said ok he has/had no idea what a nebulizer is or that he needed to ask for it. He is a 83yr old man with dementia in your care. He's not going to ask you for it. She informed me, " oh yes he does know exactly what he needs. He is more cognizant then I realize. He tells me all the time what he wants." At that point the other nurse next to her had looked up dad's orders on the computer & stated the script/orders were for 3xs a day AND as needed. I was then told he would get his nebulizer that evening.

Wednesday 1/27/16. My boyfriend checked with nurse that evening about if dad had received his breathing treatment & the nurse on duty was not aware. My boyfriend saw the log book and nothing had been logged in regarding dad receiving his treatment. She said he would get it tonight & seemed perturbed at him.

Thursday 1/28/16

My brother checked & he was finally receiving his treatments- though only 2 times a day.

Wednesday 2/3/16

I was washing my father's laundry when at the bottom of the basket I found a pair of his shorts doubled bagged in plastic. When I opened it up the stench of ammonia was overwhelming. It actually hurt my lungs. They felt burnt & I had to run out of the laundry room. It seems to me a) he had been allowed to "overuse " his diaper & was not changed like he should have been & b) obviously something is wrong with my dad to have such an extremely strong ammonia smell. It smelled like a bottle had been poured over his shorts.

I received a phone call from DeBary Health & Rehab - at 8:22 am informing me dad had been diagnosed with pneumonia. The Dr. was starting him on antibiotics. He did not feel well & wanted to stay in bed. I said I was on my way & also informed her about his urine/ammonia issue.

When I arrived at DeBary Health & Rehab, they had my father in physical therapy. When I found him he did not look good at all & said he felt very bad. They were taking his O2 level which was in the 80s. I immediately said no physical therapy. & went to the director of nursing & requested dad be taken to the hospital. She said ok & would notify the nurse's station. I asked if I could talk to her & began to explain everything above. She kept stating she was fully aware of it all. Her attitude was nonchalant. The look on her face was as if she did not care & I was bothering her. No compassion. No assurance that things would be corrected. As if she really did not care & I was out of line.

I drove my father to the hospital. He was admitted. They could not believe the story I told them & the care my father was NOT receiving.

Orange City Nursing and Rehab Center Debary, Florida 32713

This home is to be avoided at all costs. The staff is pushed into working unreasonable patient loads and this forces quality to go rock bottom in this place. Talk to any Nurse or CNA before you make the mistake of admitting someone you love here. They will tell you that patient care suffers because this facility does not staff enough people. They only flog those who work there so they can count the obscene profits they are making.

Debary Health and Rehabilitation Center Debary, Florida 32713

If you or your loved one is having a "simple" procedure, ie. knee of hip replacement, then this is an ok place for a week. If you need more re-hab after a hospital stay or fall, then I would recommend you look around. Or hire someone to be with the patient as an advocate until they are up and around. My loved one could not do much for himself when he arrived and I feel he received very poor care and help. The staff seems to be short handed at most times. Every day my loved one would be humbled and humiliated…a new shift, nurse ect, would expect things of him that he could not do. I wonder if they ever read his chart!! Things would be left out of his reach (call light, bed raiser)or things would be left on that needed to come off (breathing mask). for nearly an hour. It seemed like for most of the staff, while he was in the most incapacited state, they wanted nothing to do with him. As he got stronger and could move around more on his own, he was treated better.

The physical therapy was outstanding, the staff there was patient and worked with him.

I can't say that all of the nursing staff was bad, but enough to make me feel like myself or another family member had to stay with him almost constantly to be sure he was comfortable and taken care of. I lost count of how many times we caught a mistake, or had to go seeking help.

It takes a special person to do the job these people have to do, and I just wish some of them would go find other employment…they were not meant to care for human beings.

Lets not even talk about the food!!! The same thing over and over again…and not very good. Most appeared pre-frozen and processed.

I hope this helps…I know this facility is rated high..which makes me afraid of what else is out there. Just be the best advocate you can be for your loved one. Don't be afraid to make waves, they deserve everything this place claims they offer.

Debary Health and Rehabilitation Center Debary, Florida 32713

Disrepectful, rude staff. Dirty and disgusting, do not clean rooms or bathrooms. Feces still on toilet after 1 week when we came back to visit. Do not care for patients unless they are asked to. Instead, patients are neglected and left to lay in their bed.

Debary Health and Rehabilitation Center Debary, Florida 32713

Do I really have to give them any stars at all?

Not clean, dirty washcloths are left on bed or bedrail after bathing, no follow-up with sanitary wipes or disinfectant. Patients are left to fend for themselves unless a loved one is there to assist or remind staff about feeding, bathing, dressing, etc. Staff leaves frequently to smoke and run errands, then they return to patients smelling like an ashtray. There are probably skidmarks in the parking lot, we could not get our parent out of there fast enough. Find another facility if you care about your loved one.

Orange City Nursing and Rehab Center Debary, Florida 32713

greatest place . Took great care of my mother. The nursing staff is wonderful really know thier stuff the clinical knowledge is far superior to any other facility. The CNA's are caring and go above and beyound. There is great positive energy . I am so happy with the care I recommend everyone to go visit and see for yourself. Meet the administator and director of nursing they are helpful will answer all your questions and take a personal interest in the care given, This is a well run facility.

Orange City Nursing and Rehab Center Debary, Florida 32713

New owner… I wonder…? Our experience at OCN and Rehab could not have been better. The lovely bird sanctuary in the lobby, the ice cream counter with ice cream socials, the staff… all wonderful, wonderful. My friend stayed for 2 weeks, and she was comfortable, raved about the food (especially the home made soups), and although would rather be in her own home, was very happy to be there. Her nurses, every one that I met, was kind and patient, and treated my friend with respect and a loving hand. Thank you for the special care you gave to my dear friend in such a desperate time of need. I feel you helped her recover quicker in your care.