User Submitted Reviews

Copper Ridge Care Center Redding, California 96002

I am in and out of facilities on a regular basis. I find Copper Ridge to be cleaner, and happier than most. I would put someone I love there.

Copper Ridge Care Center Redding, California 96002

These people are understaffed, and neglectful. My grandmother was in there recently after having a stroke and heart attack and she actually regressed while being there. They had her on all these different meds that she shouldnt of even been on, and discredited her pain as "hallucinations." On top of that when I went to visit her her lips were cracked and scabbed over meaning she was very dehydrated. She was not able to get her own water and the staff knew of her condition which means they should have known to be the ones to give her water. We wanted to have her taken to the hospital 2 weeks ago and they refused to let her go! We finally had to get the D.O.N involved to override their orders. Grandma was taken to the ER and the doctors said that she was severly dehydrated with an untreated bladder infection!

I think copperridge is a decent place for people with certain conditions but they should have NEVER been intrusted with taking care of my grandma with the condition she was in. They could have a major lawsuit on their hands for neglect.

Copper Ridge Care Center Redding, California 96002

I am in and out of facilities constantly, and have been very impressed with how I feel and how I am treated when I am there. It feels comfortable, like a second home almost (and doesn't smell). It's nice to see people who are genuinely happy, not just putting on an act. It makes a big difference. The care and love I have gotten here is A++.

Windsor Redding Care Center Redding, California 96001

My grandfather stayed at Winsor for a period of time after he broke his hip and later past away at Mercy Hospital. My mom called to let them know at Winsor we would be by to pick up his belongings, they told her that we would not be able to get his wallet because it was locked in the safe and the only person that had access was not there that day. We explained to them that we were leaving the next morning and that we lived 10 hours away. So they said they would figure it out and to just come in to collect his belongings. When we walked into the facility it reeked of urine, feces and bleach! It was horrible and my mom just broke down and cried. She felt so bad that he was in there and kept saying "no wonder he died". The patients that were in there looked ill cared for and miserable. It was dark and dreary. We collected his 2 bags of cloths and snack, and when we asked for the wallet they said that they still did not have access to it. A blond skinny CNA walked in and said "oh i think it is actually in this bag" and started looking for the wallet. It wasn't there but she implied she saw it. Then they proceeded to tell us that they would mail it to us and wrote it down on the release form that they gave us with it written that they had possession of his wallet and would mail it. About a week and a half after getting home, my mom does not get the wallet and does not hear from them, so she calls and asks what is going on. They cannot find my grandfathers wallet and denies they have it! I cannot believe these people! HORRIBLE HORRIBLE PLACE. DO NOT PUT THE ONES YOU LOVE IN THIS PLACE!

Quartz Hill Post Acute Redding, California 96003

If I could give 0 stars I would. My husband's elderly uncle has done nothing but go down hill in this facility. It is noisy, chaotic and can't seem to follow a schedule for PT. We have spoken with several of the staff on several different occasions and every time we ask about care, either for diet or PT or wound care. One person says one thing, and another says something else. DO NOT SEND YOUR LOVED ONE HERE~!

Quartz Hill Post Acute Redding, California 96003

Great nursing home. I loved my time with therapy and with the nursing staff. Food was ok, but I guess that's to be expected. They all really tried to meet my food needs, but I'm picky. I would recommend Canyonwood for anyone wanting great care in Redding.

Oak River Rehab Anderson, California 96007

Thank you Oakriver for caring so much for my mother and getting her back on her feet! Therapy was great, nurses so dedicated and nice

Quartz Hill Post Acute Redding, California 96003

This is a great place. Every time I walk in I'm greeted by friendly staff members.

Quartz Hill Post Acute Redding, California 96003

wonderful people, wonderful therapy. Food is good most of the time. Kept giving me rice and I don't like rice but they would replace it with something else. Great nursing staff. Nurses were wonderful especially Denise and Jessica. The only negative thing was I wasn't able to sleep well until the last night.Dr. Aung is wonderful. All the girls in therapy are very sweet and caring. I love many people here very dearly.

Copper Ridge Care Center Redding, California 96002

Very nice staff there

Oak River Rehab Anderson, California 96007

I would never put my loved one in this facility

Oak River Rehab Anderson, California 96007

After a previous stay at another care facility, I can truly say this is the best Rehab in the Redding area. Facilty is clean, smells good, staff are smiling & pleasant. Most important, the therapy is top notch. If I need care in the future, I would be back.

Copper Ridge Care Center Redding, California 96002

Great Facility.

Copper Ridge Care Center Redding, California 96002

I have a relative in there and he is afraid to ask for anything from some nurses. Some nurses are more caring than others, while some act like they don't care about the patients. It appears that they don't give showers very often. Also, it is a long time before someone answers the call button. Doctors do not visit the patients very often--Do they just look at the charts or what? Also, the food needs improvement. When older patients are sick they need to eat to get better, so they really need someone who can cook healthy food that is made well and is tasty.

Copper Ridge Care Center Redding, California 96002

great caring staff

Vibra Hospital of Northern California Distinct Part Skilled Nursing Facility Redding, California 96001

Cleanest facility I have ever been in tcu unit staff is very good at what they do

Copper Ridge Care Center Redding, California 96002

My mother Frances Truelock has been at Copper Ridge for almost a year. She is ninety-four and has very little appetite. They have made a concerted effort to provide things she likes to eat. The staff is caring and very professional. I love the place and am very comfortable leaving my mom there. Five stars -- keep up the great work!

Copper Ridge Care Center Redding, California 96002

Extremely poor response time when the call light is pressed. One time this man was calling out loud for help. They finally got to him about 20 mintues…he had a broken leg. From my experience there, the reponse time was 30 min., if they showed up at all. They too few nurse or aid to cover. Terrible! I would die before going there.

Copper Ridge Care Center Redding, California 96002

The care I received after my hip replacement was outstanding. The staff seemed to be there because they genuinely cared about what they did. It seemed to be a calling and a profession with them, instead of "just a job". The food is terrible, but hey…I went there to get better as quickly as possible and both the physical and occupational therapy staff were outstanding. They were dedicated to what they did and approached my exercises and occupational rehab classes with smiles and good humor, even when I was not eager to work. The nursing staff was kind, compassionate, and human in their approach. Call bells were answered in a timely fashion, even in the middle of the night. This would be a 5 star rating if the food had been better. EVERYONE who has anything to do with food prep needs to taste the food before they send it out and be FORCED to eat the food for their meals at least 3 times a week and pick up their meals from the cart of the last room served. Food was cold, tasteless (come on - a little salt in the pasta water will NOT affect anyone's sodium limit for the day) and overcooked at best. The menus looked great on paper, but the kitchen wasted good food that ended up in the garbage from lack of skill or caring. Cooked breakfast cereal was either stiff as concrete or runny and needed a strat. French Fries? Awful! Throw directly in the trash without serving them. Cold. Undercooked. Greasy. Chicken? So overcooked I couldn't even chew it. You really need someone with some expertise who enjoys food to oversee your kitchen staff. If you want people to get well, or be happy with where they live, fix the food. My roommate and I survived by bringing in our own salt, pepper, cinnamon and talking the kitchen out of some brown sugar. The activities department have a good handle on it. The variety is good, and they are creative while working within their budget. I've been on both sides, both as a patient and as a performer and I can only say positive things about them. They always have the residents out for my performances and have them in an audience and performer friendly atmosphere.

Oak River Rehab Anderson, California 96007

I should have listened to my Dr. and went to Northern Rehab on Eureka way in Redding. The nurses here are scary. I hear them talking about all the patients and laughing like we aren't people. The food is what I would feed to a felon. In physical therapy, we are crammed in, only see the therapy aid, and I know that there has to be more therapists. Maybe 2 at the most. I know that I have to stay here until my medicare days are up ( that is what an aid told me they do here) even though I am ready to go home. Maybe they could have a third party come evaluate me. Oh God, I hope I live through all this screaming, and horrible food, and scary nurses ( maybe she is taking my pain medicine she says she already gave me). Don't make my mistake.

Copper Ridge Care Center Redding, California 96002

just spent 3 weeks here. Absolutely wonderful care! PT was first rate,as was OT. even the food was pretty good!

Marquis Care at Shasta Redding, California 96002

awesom