East Neck Nursing & Rehabilitation Center West Babylon, New York 11704
great staff they really care rehab is outstanding would strongly recomend
The average user rating for nursing homes in West Babylon, New York is 2.4 out of 5 stars based on 17 ratings.
5 Star | 5 ratings | |
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4 Star | 1 ratings | |
3 Star | 0 ratings | |
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1 Star | 11 ratings |
East Neck Nursing & Rehabilitation Center West Babylon, New York 11704
great staff they really care rehab is outstanding would strongly recomend
East Neck Nursing & Rehabilitation Center West Babylon, New York 11704
My mom has really found a home at East Neck. The staff always greet us when we visit and our family enjoys sharing a meal with her when we visit. They recently opened a coffee house and they offer dunkin donuts coffee and some great snacks and food. The activity staff is so creative. They should have opened their haunted pirate ship to the community. My kids loved it and so did their residents. Best of all the staff really take a personal interest in my mom. I am grateful to the staff at East Neck for all they do.
J. Barone
East Neck Nursing & Rehabilitation Center West Babylon, New York 11704
I only have good things to say about East Neck. The staff was beyond friendly and available for any questions or concerns I had about my mother. I always heard stories about nursing homes which was why I was skeptical to send my mother there, but East Neck and their staff proved me wrong. She could not have had better care and I would recommend this facility to anyone who truly loves their family and wants the best care for them. They keep adding new features to make it more appealing to the residents that live here. A++
East Neck Nursing & Rehabilitation Center West Babylon, New York 11704
I never thought much about my parents getting old until my father suffered a stroke. Within 24 hours, the man who was my rock was now a speechless shell of a person. We spent a week in the hospital and although they tried, it was more of a frustrating experience. When it was time for discharge, I was given seven options for nursing homes because I could not take dad home. I was so confused but then a friendly face walked into my dad's room and told me about East Neck. I took a chance and I am so glad that I did. East Neck is a wonderful facility with caring staff who took the time to help my Dad heal. From the Nurses on remsen unit to the rehab department, I can not thank them enough. Dad made a full recovery and is walking and talking. Thank you so much East Neck for giving me Dad back. I will forever be grateful.
Sincerely, Lisa Castle
East Neck Nursing & Rehabilitation Center West Babylon, New York 11704
I have met at least 3 of the guests grandchildren and all 3 of them said, their filling out applications to become volunteers here so they can keep an eye on the grandparents. The guests bedsheets are never changed, there are always bugs in the rooms, the radiators leak all over the floor, causing the floor to be incredibly slippery. House keeping and the maintance man always come after 11 attempting to force the guests out of their rooms because their late at doing their jobs. This place is supposed to be their home. Their supposed to feel safe. The fact that their neglected and fed disgusting food and only bathed twice a week is an absolute disgrace. My grandfathers television is not working properly so my grandmother calls maintance every single day, with me talking to the nurses at the nursing station daily. Do you think they do anything? No. So she told Miss. Princess Sara Rogan and she says "you can go home and watch your own." My grandmother is also disabled, confined to a wheelchair when she's out. With that said, its very difficult for her to get around. When she has to go to the bathroom, she is forced to wheel herself out to the bathroom (on the opposite side of the building by the elevator-where sometimes they were out of order). So she uses my grandfather's bathroom in his room only for the Princess to come and yell at her. The public bathrooms are just as contagious as the guests room bathrooms. Everyone uses them: the guests, the guests family members, the nurses, doctors, aides, etc. There never cleaned. Theres no need to treat a guest of a guests family member(s) like that, disabled or not. I can not express the thanks and gratitude I have for Joe, Lisa, Nick, and Jessica. Joe and Lisa help my grandfather with everything. Shaving, bringing him to his room, getting him dressed, making sure he's 100% comfortable, etc. When my grandfather was moved back to the second floor, even though he wasn't her guest anymore, Lisa, visits with him and makes him comfortable as can be. Nick is warm, generous, and everytime I pass him in the halls he always smiles and says "hello". Just that it manages to make me think that there are good people who care and do their job and help other people. And Jessica is a true sweetheart. Always laughing and smiling, making conversations with everyone, making people laugh. They go above and beyond their job. I wish the paid staff was like this. Caring and loving. Thank you Joe, Nick, Lisa, and Jessica for everything you do, have done, amd continue to do. If you want to visit with him (which he would love) his new room number is 202 window. Thank you again for all you do. Xoxo
East Neck Nursing & Rehabilitation Center West Babylon, New York 11704
I wish there was less than a 1 star… Zero stars for this place. Smells like urine, staff is rude, residents are neglected, what a disgrace
East Neck Nursing & Rehabilitation Center West Babylon, New York 11704
I have never met a bunch of more kind, loving, and caring staff. The social workers went above and beyond when discharging my mother back home and they were wonderful. The nursing and rehab staff were great!! If I could give east neck 10 stars, I would!
East Neck Nursing & Rehabilitation Center West Babylon, New York 11704
Dismal setting. Food Horrible. Showers allowed only 2x week and sheets never changed! Told me I was covered for Hip Revision Rehab. Got authorization from BCBS for certain guidelines for billing. Now they bill as a nursing facility!!! I am not covered for Nursing Facility yet they say they are a Rehab also. I would not send my cat there!!
East Neck Nursing & Rehabilitation Center West Babylon, New York 11704
I usually try to find the good in things, but this Nursing and Rehab Center is absolutely horrible. Not only have the nurses and staff engaged in loud arguments with each about the patients in front of them, they argue with families, who in my opinion, know better about their loved one's conditions than the nurses do. Several times, I have found my grandmother COVERED in scalding hot coffee because nobody was paying attention to her. She is unable to feed herself, and we were promised that the nurses would feed her. After three weeks, my family has to coordinate visits with meal times, because the nurses leave my grandmother in her room with the food, and refuse to feed her. I once found her IN her food because she was trying to feed herself and slipped into it because nobody was assisting her. The Physical and Occupational Therapy is an absolute joke as try to scare my grandmother into cooperating rather than just trying to help her. Patients go ignored, and I have been there several times where the nurses were actually yelling at the patients and calling them liars over things they were telling the truth about. We were also promised stimulation for my grandmother as she gets lonely there, but we always find her left by herself in a hallway or her room (She is very weak right now and can't move herself, so we know she was wheeled to a spot and left). My grandmother's mental state has worsened because of her stay here. Please, if you love your family, do not let them come to this center. We are trying to get her out, and she knows she is not getting help there as she cries and begs to be taken out.
East Neck Nursing & Rehabilitation Center West Babylon, New York 11704
NEVER EVER SEND A LOVED ONE HERE!!!! THEY SHOULD BE SHUT DOWN!! star rating!? that doesn't even pass the laugh test!! (but in order to submit I have to)