I had a family member there as patient. IT CAN TAKE OVER 3 HOURS FOR THEM TO ANSWER THE CALL BUTTON. Most of the CNA's are nice but overworked while others walk around with a crown on their head. The CNA's also deliver the trays and pick them up so they can have no patient contact during that time. Good luck if your a patient there and you need help during that time or anytime in fact. You rarely see a LPN unless they are giving you a med. Ask for help from them and "they will get your aide" that never shows up ! Hopefully you have a family member who can stay with you most of the time while you recover. Some of the workers on night shift were mean. Imagine that when there are no visitors present. Its a shame because the majority of the patients are elderly and cannot help themselves. if they could I'm SURE they wouldn't be there.