The Eleanor Nursing Care Center Hyde Park, New York 12538
Great care, fantastic rehab, staff are pleasant and hospitable. Love it there
5 Star | 3 ratings | |
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4 Star | 2 ratings | |
3 Star | 2 ratings | |
2 Star | 2 ratings | |
1 Star | 12 ratings |
The Eleanor Nursing Care Center Hyde Park, New York 12538
Great care, fantastic rehab, staff are pleasant and hospitable. Love it there
The Eleanor Nursing Care Center Hyde Park, New York 12538
This place if horrible. I would not recommend anyone place their loved ones into Quaker Hill NH. This is no place for grandma or grandpa. They accept homeless, mentally ill and drug addicts to fill their beds, the owner is worried about the money and the census not the direct care. Residents are left in feces and urine for hours which causes skin break down. They are under staffed and staffing is a revolving door. From the administrator down to the director of nursing there is no chain of command. Housekeeping is horrible and infection control is a major problem. These residents deserve better care, please investigate other nursing homes in the area before leaving your loved ones in the care of this facility. I have personally experienced this facility with a family member for one day.
The Eleanor Nursing Care Center Hyde Park, New York 12538
this place isn't the best but its not the worst. I think the only thing they have going against them is the lack of manors from the nurses. granted there are a few nice ones, but not many. its wouldn't kill them to smile once in a while. not only to the residents but also the other staff there. or even if they said please and thank you every once in a while. I mean with all the things in the news lately about the nurse beating a resident you would think that the nurses would be a little kinder
The Eleanor Nursing Care Center Hyde Park, New York 12538
Housekeeping director is completely unprofessional Verbally abuse resident reported it to staff, and nothing has been done to rectify it…
He is still employed there.
The Eleanor Nursing Care Center Hyde Park, New York 12538
Woefully understaffed. Nurses and aids are friendly but overworked. Patients are not given all of their "normal" medications. So called physical /occupational therapy is poor. Maintenance of the facility appears to be partially deferred.
The Eleanor Nursing Care Center Hyde Park, New York 12538
TERRIBLE UNPROFESSIONAL CARELESS
The Eleanor Nursing Care Center Hyde Park, New York 12538
Do not recommend under any and all circumstances - - Family member admitted and signed out 14 hours later - - non - professional, unavailable to patient whenneeded - no response to need - - no medication available to patient for 12 hours - - .after repeated patient and family insistance ( pyhsician prescribed for pain following surgery less than 48 hours prior) Reported to referring hospital, Victory Lake head administrator, and New York Department of Health - -Centralized Complaint Intake Unit, Division of Residential Services. Investigation pending.
The Eleanor Nursing Care Center Hyde Park, New York 12538
Seems like disgruntled employees to me… Victory Lake Nursing Center received an excellent review from the Dept of Health when they did their annual survey…only one minor thing wrong. That's much better than other nursing homes in the area!
The Eleanor Nursing Care Center Hyde Park, New York 12538
This place is an absolute joke! They dont seem to care about the residents needs or concerns. Its all about the money, pull in as many residents as they can and dont worry if the staff have any idea what they will be faced with. Things get swept under the rug and ignored. If they knew how to run the place and not have such. A big change over in staffing things may not be soo bad. But until they learn i wouldnt send my dog there!!
The Eleanor Nursing Care Center Hyde Park, New York 12538
One of the worse Nursing Homes EVER!!! They hide all their mistakes, fire the whistleblowers and think they can outsmart the staff.If you want someone to die….this is the place! I don't have to name anyone because you all know who you are….it's all about the money. The biggest concern is the census, not the patients! This place gives Hyde Park a bad name!!
The Eleanor Nursing Care Center Hyde Park, New York 12538
I don't know what the problem is with that place but I will never let someone I love and care about stay here again. There's a 20-40min wait to get a bed pan or assistance using the bathroom. And that's just the one of the MANY issues My Grandmother had to endure while in this home. I don't know if Victory Lake is under Staffed or if the staff just don't care about their jobs but something seriously needs to change there!