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| 1 Star | 3 ratings |
Wauconda Care Wauconda, Illinois 60084
Beware. Pin Head nurses and minimal staffing. Owned by Lancaster corp.
A week of He double ll at this place Mom died at. They just push hospice and palliative care because they do not have enough staff to give decent care. Do not ever put a parent here.
Wauconda Care Wauconda, Illinois 60084
I was visiting my friend and she needed to go to the bathroom , was disconnected from alarm device, help button was on for 6-7 munutes . No one come to her room !
What is rehabilitation for a stroke patient ! I never want my love one to use this
care at all. If we didn't help her she would be dirty in bed . I felt sorry for old patient
who laying helpless in bed .
Wauconda Care Wauconda, Illinois 60084
We have nothing but good to say about the Wauconda center. We transferred my mom to Wauconda after another home in the area left her so dehydrated that she ended up in the ICU for 5 days. The PT, and OT programs are wonderful, my mom has seen a steady improvement over the last three weeks, and the nursing staff is very proactive and is always very helpful. They work with the on staff doctor and will call if there are any issues that come up. (We had this happen twice, and I am grateful for it!)
The food is good quality and there is a nice variety, they even have a salad bar each day in addition to the regular meal choices for lunch and dinner. Breakfast includes the patient’s choice of items including eggs, meat, waffles, pancakes, fruit, etc… (Keep in mind that they also have to follow the person’s diet restrictions)
The patients have many activities available to them and the place is very clean, bright and friendly. As you walk through the center , we see patients gather together for cards, TV shows, etc……
My husband and I visit my mom at least once or twice a day at different hours each time, and we have been very happy with all of the staff and the high level of care she has been getting. (We just wish we had my mom go to Wauconda immediately after she was released from the hospital, instead of having had her go to the other facility first)
Wauconda Care Wauconda, Illinois 60084
My mother was a resident of Wauconda Health Care for 4 years. Up until the last year to year and half of her residency there we were very pleased with her care. A noticiable decline in services and patient concern were evident to us when a new administrator was put into place. After an extremely unfortunate incident that involved theft of personal property, and very little cooperation, accoutability, or follow through from the administration, we made the decision to move my mother to another facility. We were never unhappy with the CNA's or nurses who were extremely kind, caring, and hard working, but we could not look past the lack of compassion or concern from the administration.
Wauconda Care Wauconda, Illinois 60084
We picked Wauconda for my mother several months ago when she was discharge from a hospital stay several months ago, because we had read very good reviews about it Her rehab program was excellent and we agreed to keep her there indefinitely. When her insurance benefits were used up, she became a private pay patient and was move to a different ward. She is now paying over $7400 a month for care. The staff seems to be very kind, but her living space is very cramped. I hear the residents complain about the terrible food every time I visit. She is assisted with bathing only twice a week. My mother has not had contact with the resident physician since she was admitted, and the nurses seem very hesitant to contact the doctor to address patient's needs without excessive prodding. I am now looking for an alternative placement, because I do not think the services she is getting are worth the cost.