3 Star User Review
We picked Wauconda for my mother several months ago when she was discharge from a hospital stay several months ago, because we had read very good reviews about it Her rehab program was excellent and we agreed to keep her there indefinitely. When her insurance benefits were used up, she became a private pay patient and was move to a different ward. She is now paying over $7400 a month for care. The staff seems to be very kind, but her living space is very cramped. I hear the residents complain about the terrible food every time I visit. She is assisted with bathing only twice a week. My mother has not had contact with the resident physician since she was admitted, and the nurses seem very hesitant to contact the doctor to address patient's needs without excessive prodding. I am now looking for an alternative placement, because I do not think the services she is getting are worth the cost.