they are terrible
|5 Star||4 ratings|
|4 Star||1 ratings|
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|1 Star||13 ratings|
they are terrible
I worked one day at this home. I could hardly stand the smell. I was orienting as a new nurse . The nursing staff looked very unhappy at this place. I wondered why til I had to ask a question to the D.O.N. I never in my life experienced such rudness. To top it off , she yelled at me as if I was a child! All I asked is if we can discuss my new work schedule. Stay away from this place. It's like they are under a dark cloud or something. Everyone is sad and unhappy there. Most depressing place I've ever seen
I have been in this facility several times when one of my relations was in there care. THIS PLACE SHOULD BE CLOSED DOWN , it is dirty, smells bad, rooms are a joke with holes in the walls, bathrooms that have tile missing on the floor where eurine collects and smells, the majoity of the staff are from the Philippines and cannot speak or understand english, residents set in there eurine or poo waiting for a CNA to help them, they are totally understaffed they need nurses who quit because of having to take care of up to 18 or 20 patients, this is a joke the same with the CNA;S . I have spoken with there customer rep. about the problems and was told the Director Chris C. will not listen to any problems like they will go away, he cuts you off when you try to bring this to his attention, he is afraid of his job, as there is a big turnover in directors, also maintenance is lacking in all the residents rooms, they need to take a walk true each floor or dept. the outside of the building looks the same as it gives you the impression when you drive up that it is dirty inside. I would call medicare and the state to make a visit to them but not to notify them so they can see the condition of this place. It should be shut down.
my father passed away while in the care of this facility where as his Lungs were so congested he taken to Glen Oaks where he passed on, he apparantly was left in his room and allowed to deteriorate.
What is the role of a rehab and nursing facility? Is it to medicate patients into a zombie-like state for the comfort and ease of the staff and address their depression by providing them with a daily diet of monotony mixed with boredom and antidepressants? Or is its role to provide for the security and physical and social needs of the resident. Understanding that this facility is grossly understaffed and has a frequent turnover of employees, does not excuse the administration from meeting the basic needs of their clients. Although the staff is friendly, the place is dirty and the patients are not bathed routinely. Social services personnel are inattentive to the patients’ well-being and best interests.
The place is not clean. It smells of urine and feces as do the patients. They don't bathe the patients on a regular basis. They are woefully understaffed and they do not attend to the residents.
Would NOT strongly recommend sending a loved one there or working in that building under their strange conditions. Things may seem nice on the outside but strange things are going on in the inside. When you come across that building, do not stop, keep going & please walk as fast as you can!!!! Rating. 0%
The reson i'm writing this,is because the nurses have to many patients to take care of they are way understaffed,18to 28 patients per nurse is just carzy,i don't blame the nursing staff,i blame the person who run's the nursing home,They get a lot of money but the wrong people are being payed way to much for the job they do,more money sould go towards nursing and patients care,not to the person behind the desk,this place is way understaffed,smells because there's not many people to help them,there needs something to be done ASAP because one day youll be old and be like that,think about,it hurts my heart to see patients not taking care of the right way because ,someone is being over payed for doing notthing,THE PATIENT COMES FRIST,until things change i would like famliys see the place to make up there mind if they would like there loved one live like that!!!!!!!
I will be Filing a complaint or Grievance,very soon with Medicare very soon if action is not taking soon,before anone wants to put there loved one there they sould check the place out,they shower the person when they want,i've watched staff talking in the hall way to other staff when the person is in bed sitting in his own poo and urine for at least a hour and this goes on in the day,i really wonder what happens at night there,i wold not e surprised if they sleep somewhere,they get payed by medicare and public aid to do a job,we as tax payers,pay for that,it's a shame because most of the ppl there have no Family or someone to do something about it i'm writing this letting ppl know there can be done something with Filling a Complaint with the state and Nursng Homes in Illinois they have there own website and question you can answer,i think really a health inspector sould be called to look at the place without them knowing there coming,drop in on them before they can clean the place,when it comes to old ppl i care a lot,it's a shame not everyone thinks this way,i hope someone see this and feels the same way i do,i'm letting you all know that something can be done and i will do everything in my power to do it,This place sould not even be rated at one star,they also are under staffed and i know they can get more staff to work there they have the money don't let them fool you by telling you other wise !!!!!!!!!!
Very kind and helpful
its a very dirty place i wolnd not recomend it… my friend lives there she states that they dont change her and they dont shower her.. sometimes i go and shower her my self because they dont do it.. the kitchen is a very dirty place and the house keeping sometimes works in the kitchen and i find that very unsanitary … so please do not bring you family to this place if you would like to keep them alive longer.. the residents suffer from depressing and soon pass away
sprawling ranch has separate wings based on residents' needs.comprehensive care apparent.better than expected. 4.5 stars!!
Very nice staff (well most of them) but not clean. and my grandma got VRE and e.coli from poor hygiene.