User Submitted Reviews

Tuskawilla Nursing and Rehab Center Winter Springs, Florida 32708

The rehab is pretty outside but when you enter the place the people are rude starting with the blonde hair receptionist…The cna's and nurses are cold and rude…They have the residents sitting at the nurses station for hours….One old lady was sitting there smelling like 2 day old pre and poop…You walk past her and the smell will have you stomach turning inside out and upsided down…The take your personal belongings and give them to other people to use…They throw everything in boxes and tape them even if it is food that will spoil and the bugs was in the bag…They put poop in clothes in plastic bags and put them in a box and tape it…How do you treat the people's property like that?If you know like I know run pass that place and keep on going…I would not put my dog with those people to take care of….Don't go by the rating of the state it is not true you will see when you put your love one in the place that you made a mistake…Most of these places are just in it for the money and don't pay good so the service is terrible..How do you send a resident out for care and they lose them and don't know where they are….Then you call the residents family to ask where transportation drop them off at….Then had to call the transportation company to find the resident…All those people should be fired including the director of nursing sitting at a nice desk and no clue how the place is being ran….Things have to get better for the people that are in that smelly hell hole….The state should take the owners licences to run these places….Take the residents money and allow them to be treated like crap…God bless those poor people because they need help in getting out of that hell hole…They all have to answer to God one day…The elderly should be treated right because you never know how long your love one will be around…Last but not least my in laws make visits in the morning and they really got to see what that place was really like left on the toilet for along time….Left in poop and need to be changed…I received a call at work to be told about the place not being clean and you have to beg someone to take the resident off of the toilet…All about money not treating the people with respect….

Tuskawilla Nursing and Rehab Center Winter Springs, Florida 32708

I was there for rehab after having a hip replacement. I cannot find fault with anything about this place. The staff was caring and the food was excellent. I would not hesitate to reccoment this facility to anyone needing either nursing home care or short term rehab.

Tuskawilla Nursing and Rehab Center Winter Springs, Florida 32708

The program of treatment for my mother was good. Therapy was pleasant but intense, which is a good thing. The negative part is communication and follow through. Visitors were told Mom had checked out when she hadn't. Doctors, therapists, nurses, and others seldom if ever called back. Promised materials never were forthcoming. I could never speak to anyone directly; instead, I was told to leave messages they would return, but that seldom happened. When I did get a call back, the individual would a person who was new to the program or to my mother's care and would therefore have no answers. Frustrating.

Tuskawilla Nursing and Rehab Center Winter Springs, Florida 32708

ALL of the staff are so helpful. The administration staff are welcoming and commited to providing excellent service.

Tuskawilla Nursing and Rehab Center Winter Springs, Florida 32708

Great facility! Very friendly staff. The therapy was terrific and I would recommend and return if I need rehab again.

Tuskawilla Nursing and Rehab Center Winter Springs, Florida 32708

Pretty on the surface and claims to be a 5 star facility. Behind the scenes my father was neglected. The therapist were busy shooting the breeze and had no personal interest or passion when it came time to do their job. It would take the nurses and techs up to 20 minutes or more to respond to my father pushing the call button. At least pop in to let him know you'll be with him n make sure there's no urgent need! I can't imaging what would have been if we were not visiting every day. I was constantly confronting, even the head nurse. Neither his pain or bed sores were being tended to nor monitored properly. We would often find him wet. I know it's not an easy job but he's been to other facilities were he was treated w much more compassion and smiles. I'm not one to complain but we also had a group meeting where I was assured if we kept him in an extra month, which meant out of pocket expenses, he would be taken care of and progress. It was a waste of $7,000 plus! We've kept him a week or so longer in other facilities but the thing that puzzles me is that Tuskawilla is the only place that charged us interest!?!? Try Adventist Care Center or Life Care Center of Altamonte. People have different experiences at different places. And this plays the biggest factor: The most important lesson I learned is to make frequent visits, "know" and keep tabs on your loved ones condition, medications, nurses and therapists. Acquaint yourself w everyone and let them know you are watching, holding them accountable and most importantly that you love your loved one. God bless you…..

Tuskawilla Nursing and Rehab Center Winter Springs, Florida 32708

Facility is very clean. Staff very friendly. Hallways are quiet. Overall positive impression.