1 Star User Review
Pretty on the surface and claims to be a 5 star facility. Behind the scenes my father was neglected. The therapist were busy shooting the breeze and had no personal interest or passion when it came time to do their job. It would take the nurses and techs up to 20 minutes or more to respond to my father pushing the call button. At least pop in to let him know you'll be with him n make sure there's no urgent need! I can't imaging what would have been if we were not visiting every day. I was constantly confronting, even the head nurse. Neither his pain or bed sores were being tended to nor monitored properly. We would often find him wet. I know it's not an easy job but he's been to other facilities were he was treated w much more compassion and smiles. I'm not one to complain but we also had a group meeting where I was assured if we kept him in an extra month, which meant out of pocket expenses, he would be taken care of and progress. It was a waste of $7,000 plus! We've kept him a week or so longer in other facilities but the thing that puzzles me is that Tuskawilla is the only place that charged us interest!?!? Try Adventist Care Center or Life Care Center of Altamonte. People have different experiences at different places. And this plays the biggest factor: The most important lesson I learned is to make frequent visits, "know" and keep tabs on your loved ones condition, medications, nurses and therapists. Acquaint yourself w everyone and let them know you are watching, holding them accountable and most importantly that you love your loved one. God bless you…..
Replies to This Review
My sister checked out the Life Care Center at Altamonte and found it to be less acceptable than Tuskawilla and in reading all these postings it is very confusing on which center to send my mother who has alzheimers. We will be checking on her daily wherever she ends up.