2 Star User Review
The program of treatment for my mother was good. Therapy was pleasant but intense, which is a good thing. The negative part is communication and follow through. Visitors were told Mom had checked out when she hadn't. Doctors, therapists, nurses, and others seldom if ever called back. Promised materials never were forthcoming. I could never speak to anyone directly; instead, I was told to leave messages they would return, but that seldom happened. When I did get a call back, the individual would a person who was new to the program or to my mother's care and would therefore have no answers. Frustrating.