Worse place ever!! staff ignores patients, social services only care about money not helping patients, kept calling me saying I needed to send $350 everyday for family member to stay or she needed to leave. Sent letter to kick helpless family member out when I filed an appeal with Medicare/state, touchpoints lied saying they informed family 6 days before I even received their certified letter, you only have 24hrs to appeal and I have proof of when letter was delivered to me, I called to file appeal less then 20hrs after receiving letter. VERY SHADY PLACE!!STAY AWAY FROM THIS FACILITY, DO NOT SEND YOUR LOVED ONES HERE if I could give zero stars I would.