Legend Oaks Healthcare and Rehabilitation-Kyle Kyle, Texas 78640
I just submitted my review but accidentally omitted the star rating. Five stars is what I would rate this long term care facility.
5 Star | 6 ratings | |
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4 Star | 0 ratings | |
3 Star | 0 ratings | |
2 Star | 0 ratings | |
1 Star | 3 ratings |
Legend Oaks Healthcare and Rehabilitation-Kyle Kyle, Texas 78640
I just submitted my review but accidentally omitted the star rating. Five stars is what I would rate this long term care facility.
Legend Oaks Healthcare and Rehabilitation-Kyle Kyle, Texas 78640
I give this facility one star if at all, I have my grandfather there and I have had nothing but problems with caring staff and protocol for his care. Staff did not have any knowledge of the care he was needing in advance so nothing was done. He had a stroke so he could not take plastic wrap off his food, so they would just dump his tray off and leave him, so he would not eat. Among other negelectful things.
Needless to say our family is now pulling him out and into home care with a licensed home health care person.
Legend Oaks Healthcare and Rehabilitation-Kyle Kyle, Texas 78640
Although this facility is nice, the management leaves a lot to be desired. The management team is young and seem to have little experience. They have a history of not knowing where their patients are at all times (and have had to drive in the surrounding neighborhood to look for them), they have had health and safety issues during meal times, they often make poor decisions regarding their patients' health and safety, especially when it comes to the patients needing to go to the hospital or staying longer for therapy; and they do not value the opinions of the highly educated therapists. They are too concerned with how much money they are saving vs what is right for their patients. The therapy department; however, is a contracted company and have strong therapists. They provide excellent service to their patients and strive to get their patients home safely. It's ashame that such a beautiful building could have such a poor administration team. Go elsewhere for your loved ones care!
Legend Oaks Healthcare and Rehabilitation-Kyle Kyle, Texas 78640
Outstanding facility and staff who are providing great care to my dad. The staff are courteous and friendly. They provide a ton of activities for the residents. I visit at different times and am always impressed.