I give them less than a 1 star! Horrible communication, they wont answer the phone! You can call all day and night for days on end, and either the phone keeps ringing, or they hang up on you. They refused to listen to me when I kept telling…
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Wonderful facility and friendly and helpful staff! I had my grandmother placed in this facility for a knee replacement and couldn't be happier with the results. The therapy team at Villa Toscana was fantastic and had her up and walking and…
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This place has the worst patient service and care I have ever witnessed. The staff is grossly apathetic. My mother was there for 5 days of IV antibiotics and when they discharged her. . .they left the open IV in her arm and sent her home. I…
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When you enter the door of Villa Toscana you'll be impressed of it's setting, but looks could be deceiving.
But once you are inside, you can smell the smell of incontinence, seems to me the residents diapers haven't been changed for hours…
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The facility and administrative staff are very nice...service is bad. Nurses do not respond to the call button in a timely manner if at all. When you're not supposed to get up to go to the restroom by yourself but the nurses don't respond…
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