Ontario Center for Rehabilitation and Healthcare Canandaigua, New York 14424
Terrible staff is rude and inappropriate. Care is poor. Residents are made to wait forever to use the bathroom or receive any help at all.
The average user rating for nursing homes in Ontario County, New York is 1.4 out of 5 stars based on 5 ratings.
5 Star | 0 ratings | |
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4 Star | 0 ratings | |
3 Star | 1 ratings | |
2 Star | 0 ratings | |
1 Star | 4 ratings |
Ontario Center for Rehabilitation and Healthcare Canandaigua, New York 14424
Terrible staff is rude and inappropriate. Care is poor. Residents are made to wait forever to use the bathroom or receive any help at all.
Ontario Center for Rehabilitation and Healthcare Canandaigua, New York 14424
What a dump. It's gotten worse since it was taken over by the big city folks who run the place to fill their own pockets. Keep your loved ones far far away from this place. Hopefully the state will get smart and shut it down.
Ontario Center for Rehabilitation and Healthcare Canandaigua, New York 14424
Look for another place to put your loved ones. The nursing staff is rude, uncaring, and all have sanctimonious attitudes. They have a doctor come in once a week and he can't take the time or courtesy to call and explain what is going on with my father. Understaffed is being generous. I once asked a lady in the hall how she liked it there and she said she had been there 4 years and it was only getting worse. I wished I had never picked this place. I could go on but what is the point. Just pick another place.
Ontario Center for Rehabilitation and Healthcare Canandaigua, New York 14424
One star is too much for how we were treated and for the neglect my mother received. Very unprofessional staff, calling us by an incorrect name, making
fun of our name, making comments that we were having them do more work,
staff overheard mocking my mother, giving her incorrect meds leading to her
demise even after dr documentation shows she shouldn't be on it. They didn't care, said, "it seems to be working we'll leave it alone". Only if they were good at their job they would've realized the med was making her agitated!! Our mother was sent home with an infection & dehydrated, landing her in the hospital 3 days after being discharged home. She was dying in the nursing home & they couldn't be bothered, it wasn't in their "routine". The staff was awful, heartless, uncaring & unprofessional. They were not out for the patient or the family. I truly feel sorry for anybody who has to be so called treated here. This facility should be closed!!!
Ontario Center for Rehabilitation and Healthcare Canandaigua, New York 14424
This place would be a 4.5 star if the management were doing a job that showed commitment towards the residents. Instead there is a commitment towards higher administration to MAKE it lose money so the county can have an excuse for selling it. Like the county landfill, now that its owned by some other entity, it will make money and have no problem staying full.