User Submitted Reviews

Silver Healthcare Center Cherry Hill, New Jersey 08034

One of the worst facilities that I have seen. Disorganized,lack of communication between facility and clients.Misrepresented facts.Relative there 2 months,broke ankle,ran over their foot in wheelchair,hit patient in eye,lost articles of clothing.Patient put in bed upside down.Left patient and did not change for 12 hours.Patient was left at Hospital without notification to relatives which was a directive to do.Patient moved 3 times do to smell/disorganization of rooms. Dietary needs were not met many times after review with facility many times. All facts with pictures and documents.

Silver Healthcare Center Cherry Hill, New Jersey 08034

Incompetent staff has no idea what's going on and very obvious they're only there for a paycheck. Patients walk around with nothing to do and look sad. My grandmother deserves better and we're looking for a new place for her.

Aristacare at Cherry Hill Cherry Hill, New Jersey 08002

The aides do not respond to the call button. You can hear them turn it off and not show up.

Silver Healthcare Center Cherry Hill, New Jersey 08034

This place is really dirty. The employees here are nasty and incompetent. The aids are horrible. They're young and lack compassion. The doctors on staff don't want to be bothered and they are unattainable when you need them. If you're lucky they'll send in a nurse practitioner. They deny medication when its needed. The nurses are unprofessional, unskilled and nasty. It seems to be a warehouse for people to die. I kept reporting the facility to the state and nothing was changed. I complained to the administrator and nothing was done. Bedsores are common place with very little treatment or care until the patient dies. I would score it zero but that's not an option. I as a family member had to go every day, complained every day, tried to be generous to give gifts and money to aids to try to get better help, begging them for help and compassion to no avail. If I didn't go, my mother wasn't fed and she couldn't eat. My mother lay dying in bed and the aids were singing and dancing and blaring music in the hallway. Patients were screaming in their rooms and were ignored.

Aristacare at Cherry Hill Cherry Hill, New Jersey 08002

The care I experienced at AristaCare at Cherry Hill was outstanding I felt as though the aids were very caring and willing to meet my needs in a timely fashion I rarely had to push my button for help because the aids were in and out of my room so often Overall my stay in sub-acute rehab was excellent

Silver Healthcare Center Cherry Hill, New Jersey 08034

My father was in this facility… The room was dirty, the heat was set at 66 and couldn't be changed when it was 15 degrees outside, many of the people were rude, and the care was less than adequate (too many patients, not enough help). I would NOT recommend this place and could not get my father out of there soon enough.

Aristacare at Cherry Hill Cherry Hill, New Jersey 08002

I've been to several rehab facilities in the area but Aristacare was the best experience. We had a food concern initially but the staff were very on top of it and made sure my father had everything he needed and then some. I am very grateful to the staff and especially the ones one the first floor. Compared to the horror stories We've had to deal with in other places this was a breath of fresh air.

Jeff alderberg

Silver Healthcare Center Cherry Hill, New Jersey 08034

1. My grandmother did not get lunch today because she was not washed or dressed and did not want to go to the dining area in her pajamas.No one even noticed!

2. After my family member used the portable toilet in her room, the nurse threw the used toilet paper in the trashcan, not flushed away.

3. Urine smell in the hall/room

4. Seem short-staffed - only could locate one nurse on the floor. They may be others, but i didnt see any.

5. Dinner was nauseating. A boiled hotdog on a piece of white bread, covered in chili. When my family member said she did not like chili, the aide simply scraped off the chili. They did not offer another dinner. The soup was a grayish yellow broth liquid with some corn in it - nothing else. Food is awful!

6. Each time I visit, I end up taking her to the bathroom becasue she "cant remember that last time she saw an aid/nurse".

7. My family member is officially wearing diapers now… used a toilet before she was admitted - go figure.

8. Her condition has deteriorated since she arrived.

9. Patient asked for a tylenold for a headache but was givien a tramadol. Why???? To knock them out for the night?!?!

10. And..the one positive thing…. the nurse made the patient smile and appeared to be quite cheery and pleasant!

Silver Healthcare Center Cherry Hill, New Jersey 08034

This place contributed to my father's untimely death. This is a filthy and smelly facility where no one cares about the residents who rely on the staff for their very lives. Incompetent "nursing", lazy staff, and food not even fit for an animal. The aides gladly accept your cash to do some "extra" things and, even then, only do so when a family member is present. My father suffered several bouts of pneumonia and other issues due to the poor quality of care. Another problem in probably most of these facilities is the frequent turnover of staff, each one worse that the last. I only wish I had had the resources to keep my dad at home or in a private facility. No elderly person should have to go out in this undignified manner, especially someone you love. Please do not place your loved one in this facility under any circumstances. I would give this place a zero rating, is if were an option

Aristacare at Cherry Hill Cherry Hill, New Jersey 08002

It is with the utmost pleasure that I write this note about the wonderful experience we had at Aristacare. We had no idea that a "nursing home" can actually be a wonderful experience. The love and warmth my husband was shown was remarkable. Thank you good people for all that you've done for us.

Sheryl

Avista Healthcare Cherry Hill, New Jersey 08002

While the nursing care has been mostly positive, the overall care is awful. The Physical Therapy is totally lacking, and they bill insurance for therapy that was not provided. Avista just wants to get paid, they don't want to provide the services to improve the outcome for the patient.

There is a total lack of communication between the patient and family from the staff, no matter how many times you complain.

My very best advice is to avoid Avista at all costs. I wish we had.

Aristacare at Cherry Hill Cherry Hill, New Jersey 08002

To quote my granddaughter when she came to see me "OMG this place is amazing, it's like a resort!" After spending close to four weeks at Aristacare I must say that I absolutely agree with her. Not only is the building stunning but the staff are the most caring group of people I have ever met! Highly recommended!

- Dorothy

Aristacare at Cherry Hill Cherry Hill, New Jersey 08002

This place really lived up to its reputation. The compassionate care that my mom received was astounding! The employees and administration dont stop at anything to make sure my mom had what she needed to make a quick recovery and be comfortable while doing so. Highly recommended!!

Aristacare at Cherry Hill Cherry Hill, New Jersey 08002

I would like to congratulate the entire dedicated team at aristacare at cherry hill for creating such a wonderful environment that enabled my complete recovery. Their staff was so helpful and always looking to please and assist. The nurses and aides are the best and I can't thank them enough! I hope to stop by and visit soon.

Diane P.

Silver Healthcare Center Cherry Hill, New Jersey 08034

This place is past disgusting in more ways than one !!! The smell of urine will meet you at the front door. I am so adamant that you DO NOT put your loved one in here that I will give you my personal email address. First of all, the staircase by the vent unit is infested with some type of gnat-like insects. These germ carrying insects DO make their way to the patients' rooms whereas most do not have the strength to swat them away. When discussing this with various staff members, they too were in agreement with the gnat problem and it seemed as if they were "egging me" on to do what they were afraid to do and that is CALL THE STATE DEPARTMENT !!!Secondly, I have specific documenation whereas my loved one was falling out of the bed… only to be told that "We just checked her." If that's not enough, on 9/17/12, my mother was wearing her roommate's armband….only to be told that "We did not give her the wrong medicine because we know who she is." Another observance is that the aide for the vent unit is usually found sitting in the hallway doing a Word Search. Then whenver she saw me, I was always fed the line," Oh, I just checked on your mom." Now if this is the type of care that you choose for your love one, then Silver Care is the place for you. However, my mother has been MUCH too good of mother to her children and deserves far better than what Silver Care had to offer. Needless to say, I GOT HER OUT OF THERE !!!!! I could go on and on to include the filthy germy furniture, constant turnover of facility's staffed doctors, seemingly low leveled nursing care, and on and on and on !!! However, making me relive this nightmare is too much endure !!! Feel free to contact me at [email protected] I would NEVER want anyone to experience what my family went through… Oh PS…. Unlike most facilities,Silver Care never scheduled a family meeting. I had to request it. My brother then flew home from CA to attend the meeting only to have it cancelled by Silver Care. I really hope that this review was helpful. As you can see, I am speaking FACTS !!! MY rating is 0 out of 5 stars !!!!

Aristacare at Cherry Hill Cherry Hill, New Jersey 08002

I just finished my stay at Aristacare at cherry hill and I must say that I was blown away by the superb care that I received. From the moment that I arrived I was treated like a guest in a 5 star hotel. The nurses were courteous, caring and knowledgable. The food was delicious. And the best pat of all is that they actually care! I made a full recovery but if I ever do need to go back to a rehab I definitely know where to go. Thank you Aristacare!

Aristacare at Cherry Hill Cherry Hill, New Jersey 08002

I have been in a few rehabs in the area. This is one of the nicest places, best meals and most friendly staffs around.

Barclays Rehabilitation and Healthcare Center Cherry Hill, New Jersey 08034

Older building but friendly staff, caring nurses and aides. Excellent therapy services. Staff works diligently to provide quality care to the patients.

Aristacare at Cherry Hill Cherry Hill, New Jersey 08002

I was extremely nervous when I needed to send my father into a home, but the second I walked into Cherry Hill Rehab my worries were put at ease. The staff was supportive and courteous, the rooms were beautiful, and the programming offered to the residents are superb. My father is really enjoying it there and I highly reccomend it!

Silver Healthcare Center Cherry Hill, New Jersey 08034

The care was poor. The nurses were lazy and the support staff were often in the halls on their cell phones while eldery were crying out for help and comfort.

Avista Healthcare Cherry Hill, New Jersey 08002

Check your loved ones bank accounts CAREFULLY.

Aristacare at Cherry Hill Cherry Hill, New Jersey 08002

Great home!!!

I loved my stay. I loved Mark!

Aristacare at Cherry Hill Cherry Hill, New Jersey 08002

What an unbelievable place - kind of like warms your heart to know that your loved one will be coming to a place that looks like a five star hotel - the staff we encountered were all friendly and certainly looked like caring individuals. Much research is done by a family before they decide to place a family member in a rehab/nursing home - we are confident that anyone who puts such energy and thought into the "looks" of their business will also take the care to hire and overlook their staff properly - this place rates No. 1 for us.

Debra Weiss

Aristacare at Cherry Hill Cherry Hill, New Jersey 08002

So impressed! Lovely rooms, professional and courteous service, superb therapy!

Aristacare at Cherry Hill Cherry Hill, New Jersey 08002

I did my research and I was told to try this place.I was really impressed has the ambiance of a hotel,the care of a great medical institution,& is managed really well .I would recommend it any day.You will not be dissappionted.Their rehab helped my mother immensly. Lots of Luck!