1 Star User Review
This place is past disgusting in more ways than one !!! The smell of urine will meet you at the front door. I am so adamant that you DO NOT put your loved one in here that I will give you my personal email address. First of all, the staircase by the vent unit is infested with some type of gnat-like insects. These germ carrying insects DO make their way to the patients' rooms whereas most do not have the strength to swat them away. When discussing this with various staff members, they too were in agreement with the gnat problem and it seemed as if they were "egging me" on to do what they were afraid to do and that is CALL THE STATE DEPARTMENT !!!Secondly, I have specific documenation whereas my loved one was falling out of the bed… only to be told that "We just checked her." If that's not enough, on 9/17/12, my mother was wearing her roommate's armband….only to be told that "We did not give her the wrong medicine because we know who she is." Another observance is that the aide for the vent unit is usually found sitting in the hallway doing a Word Search. Then whenver she saw me, I was always fed the line," Oh, I just checked on your mom." Now if this is the type of care that you choose for your love one, then Silver Care is the place for you. However, my mother has been MUCH too good of mother to her children and deserves far better than what Silver Care had to offer. Needless to say, I GOT HER OUT OF THERE !!!!! I could go on and on to include the filthy germy furniture, constant turnover of facility's staffed doctors, seemingly low leveled nursing care, and on and on and on !!! However, making me relive this nightmare is too much endure !!! Feel free to contact me at [email protected] I would NEVER want anyone to experience what my family went through… Oh PS…. Unlike most facilities,Silver Care never scheduled a family meeting. I had to request it. My brother then flew home from CA to attend the meeting only to have it cancelled by Silver Care. I really hope that this review was helpful. As you can see, I am speaking FACTS !!! MY rating is 0 out of 5 stars !!!!