1 Star User Review
When it comes to The Heights of Summerlin, don't be fooled by the use of the Summerlin area in it's name. Quality and expertise are FAR from what you will receive here and one star is way more than they deserve.
It doesn't take a medical professional to realize that this place, The Heights of Summerlin, should incur one of two things;
1.) An immediate and complete change of management, administration and all operations and practices
2.) Be shut down immediately
My mother was a patient here for approximately 28 hours. It was only 28 hours because after only about 19 hours we were determined to get her transferred out ASAP.
She did not receive medicines until my dad stormed in and got in the face of the administrator, head nurse and others and demanded she get her medicine. The IV nurse refused to wear gloves, needles were just thrown into a small open trash can in the room, there are no soiled linen or sharps disposal containers, food came in a ziplock bag, the bathroom was disgusting, and so much more!!!
if you care at all for someone DO NOT let them be put in this nightmare. A lack of professionalism, cleanliness, competence and concern are just a few of the things you will encounter.
I can only use so many characters here for a review so read my full review here: http://www.nvilloria.com/#!Calling-Out-a-Flawed-Facility/c1uhh/5733b4340cf284cf213ff71b